Telephone Customer Services Certificate - CPD Certified
Be-a.co.uk
Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
- Online
- Self-paced
- 1 CPD point
- Tutor support
Great service
Telephone Customer Services Certificate A customer’s experience of telephone-based service goes a long way in shaping their opinion of an organisation. Call centre and office staff are the first and often only point of contact, so their telephone manner must be professional a
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