Complaints Handling (England and Wales)
Reed Training Professionals
This module provides you with the skills and knowledge of Handling Complaints within Health, Social and Community Care
- Online
- Self-paced
- Certificate(s) included
Great service
If a client, patient or service user is unhappy with the way they are treated in the provision of their care and support then they should feel confident that their concern will be listened to and acted upon. Having an understanding of how to deal with complaints is an essentia
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