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  • Retail : Retail Customer Service

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 200 CPD Credits | *Free Supply Chain Course*
    • 56 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    Retail Customer Service CPD Accredited Retail Customer Service Certificate with 200 CPD points. This course comes with easy to understand e-learning study materials. Retail Customer Service Interested in becoming the next big retail superstar? Ready to take an existing …
    £12
  • Giving Effective Feedback Course

    CPD Courses
    CPD Certified Level 1 | *FREE PDF Certificate* Tutor Support & Exam | 20 CPD Credits | Free Report Writing Course
    • Online
    • 80 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Giving Effective Feedback Course Giving Effective Feedback Course Level 1. CPD Accredited Certificate with 20 CPD points. This course comes with easy to understand e-learning study materials. This one day Giving Effective Feedback course is designed to help workplace leaders …
    £12
  • Customer Service Level 4

    CPD Courses
    Diploma QLS Level 4| *FREE PDF Certificate* Tutor Support & Exam | 90 CPD Credits | Free PR Course
    • Online
    • 400 hours · Self-paced
    • 90 CPD points
    • Tutor support
    Great service
    Customer Service Level 4 Diploma in Customer Service Diploma QLS Level 4. Additional CPD Accredited Certificate with 90 CPD points available without extra study. The course comes with easy to understand e-learning study materials. The further you develop your Customer Serv …
    £12
  • Marketing : Introduction to Customer Service

    CPD Courses
    Marketing : Introduction to Customer Service | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Introduction Customer Service management is a term that includes practices, procedures, new techniques and methodologies used by organisations to direct and administer customer’ interactions and information throughout the customer lifecycle, with the objectiv …
    £12
  • Customer Service : Customers’ Expectations Understanding

    CPD Courses
    Customer Service : Customers’ Expectations Understanding | 10 CPD Points/Credits | CPD Accredited
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service and Customers’ Expectations understanding. Effective customer service and high customer satisfaction always begin with the identification of customers’ expectations. You must be familiar with your customers: who are they and what are their needs? When asses …
    £12
  • Service Helpdesk & Technical Support Strategy

    CPD Courses
    Module | Tutor Support & Exam included | 10 CPD Credits | Free COVID-19 Course & Letter of Completion
    • 47 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Developing Customer Service Strategy The course comes with easy to understand e-learning study materials. In contemporary business, it's essential to grasp the requirement to create and develop a customer service strategy. A customer service strategy indicates how you will …
    £12
  • Customer Service : Training and Development

    CPD Courses
    Customer Service : Training and Development | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Training and Development Customer service training and development is simply defined as ‘the formal, on-going efforts that are made within an organisation to improve the performance of its employees.’ Customer service goes above and beyond the point of pur …
    £12
  • Customer Service : Effective Communication

    CPD Courses
    Customer Service : Effective Communication | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Effective Communication Customer Service Effective Communication is essential for the improvement of an association. It encourages managers to perform the fundamental tasks of Organising, Management Planning, Motivating and Controlling. Hence, it can be assum …
    £12
  • Customer Service : Building Customer Relations

    CPD Courses
    Customer Service: Building Customer Relations | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Building Customer Relations Customers are always keen to familiarise themselves with the details, facts and truth behind the logo and to get to know whether the organisations with which they are connected will do their best to meet their needs and requirement …
    £12
  • Customer Service : Dealing with Unprofitable Customers

    CPD Courses
    Customer Service : Dealing with Unprofitable Customers | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Dealing with Unprofitable Customers In customer services Every customer is important, but some are highly significant and some simply aren't valuable as it takes too much effort to retain them; sometimes an organisation and a client simply aren't ideal choice …
    £12
  • Customer Service : Telephone Techniques

    CPD Courses
    Customer Service : Telephone Techniques | CPD Accredited | 10 CPD Points/Credits
    • 35 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Telephone Techniques The telephone is the most effortless path for your customers to reach your business should they have an issue or simply require information. This opens up the need to convey strong customer service via the telephone. The telephone may be …
    £12
  • Customer Service : Verbal Communication Techniques

    CPD Courses
    Customer Service : Verbal Communication Techniques | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Verbal Communication Techniques For effective verbal or spoken communication, there are various factors that can't be completely separated from other essential interpersonal skills, such as non-verbal communication, listening abilities and clarification. Re …
    £12
  • Customer Service : Understanding your Customers to Drive Sales

    CPD Courses
    Customer Service : Understanding your Customers to Drive Sales | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Understanding your customers to drive sales A customer is an individual who takes delivery of a product (good/service) from a company in return for a payment to the company. The customers are the assets of a company, especially the loyal ones as they are cons …
    £12
  • Customer Service : Asking the Right Questions

    CPD Courses
    Customer Service : Asking the Right Questions | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Customer Service Asking the Right Questions Asking the right questions is the art of effective communications and is used to exchange information. Asking the proper, focused and productive questions will help you in a particular situation and you will be able to enhance a who …
    £12
  • Leadership Full Course - CPD Accredited

    London School of Business and Communication
    Get all you need to know about persuasion, influence, power and how you can make people truly follow you!
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Discover how you can grow as a powerful leader in less than 12 weeks! Do you want to unlock your inner power? Do you want to be listened when you speak? Do you want others to be faithful to you? Do you want others to follow you? Do you want to be admired and appreciated? If you …
    £280
  • Retail & Corporate Banking Course - CPD Certified

    London School of Business and Communication
    Discover how you can stop losing money when dealing with banks and always be one step ahead!
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Discover how you can stop losing money when dealing with banks! These days we have within our grasp a diversity of financial and banking products meant to make our life easier when we have to make a payment, finance our business or buy the things we want. The vast experience of t …
    £380
  • Sales Manager - Course

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 100 CPD Credits | Free Internet Marketing Course
    • 40 students
    • Online
    • 450 hours · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Sales Manager Training Certificate of achievement in Sales Manager Training QLS Level 5. Additional CPD Accredited Certificate with 100 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Sales Management …
    £12
  • Business Development : A Learning Organization

    CPD Courses
    Business Development : A Learning Organization | 10 CPD Points/Credits | CPD Accredited
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Learning Organization A learning organization is a business term which is given to an organization that assists its own members in a learning process and continuously transforms itself. The organizations which do not focus on its worker's strength and never update th …
    £12
  • Team Leader : Team Leader

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* | 110 CPD Points | Creative Thinking & Problem Solving FREE Courses
    • 216 students
    • Online
    • 620 hours · Self-paced
    • 160 CPD points
    • Tutor support
    Great service
    Team Leader ** 3 Courses Bundle** Diploma of achievement in Team Leader QLS Level 7. Additional CPD Accredited Team Leader Certificate with 110 CPD points available without extra study. This Team Leader course comes with easy to understand e-learning study materials. …
    £12
  • Customer Service Advanced Diploma

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [50,000+ Students] FREE PDF Certificate
    • 1,426 students
    • Online
    • 620 hours · Self-paced
    • 200 CPD points
    • Tutor support
    Great service
    Highly rated
    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra s …
    Save 20%
    £12 £15
  • Product Management : Developing a Product Idea

    CPD Courses
    Product Management : Developing a Product Idea | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Developing a Business or Product Idea To develop a new business there must be certain processes and procedures which should be followed with great attention and extreme detail for proper development of the business. To boost the business productivity, the business …
    £12
  • Retail Management Diploma

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* |*100% Pass Rate* | 80 CPD Credits | *Free Supply Chain Course*
    • 107 students
    • Online
    • 330 hours · Self-paced
    • 80 CPD points
    • Tutor support
    Great service
    Retail Management Diploma in Retail Management QLS Level 5. Additional CPD Accredited Retail Management Certificate with 80 CPD points available with no extra study. This Retail Management course comes with easy to understand e-learning study materials. Successful Retail …
    £12
  • Business Administration : Team Management

    CPD Courses
    Business Administration : Team Management | CPD Accredited | 10 CPD Points/Credits
    • 26 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Team Management Defining, Evaluating Team Management is the capability of a person or an association to administer and mange a group of persons to do a task. Team Management includes teamwork, goal setting and performance appraisals. Team Management in the workplace pro …
    £12
  • Business : Marketing & Customer Services

    CPD Courses
    Business : Marketing & Customer Services | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Marketing & Customer Services The customer service and the marketing unit of a company are generally two different departments but in contemporary business where role of social media and online reviews is thriving, smart businesses are becoming conscious of both …
    £12
  • Customer Service : Influencing & Persuasion Skills

    CPD Courses
    Customer Service: Influencing & Persuasion Skills | CPD Accredited | 10 CPD Points/ Credits
    • 11 students
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Business Influencing and Persuasion Skills All of us want to persuade or influence someone at any stage of our lives. Persuasive technique is a mode of developing interest of someone and influencing on him. With influencing and persuasion skills the writer persuades his reade …
    £12
  • Scrum Master Diploma - CPD Accredited

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 115 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Super Hour Deal*** || 25-in-1 "Scrum Master Diploma" Bundle + Free PDF & Hardcopy Certificates || Accelerate your dynamic career and enhance your in-depth knowledge by enrolling in Scrum Master Diploma. This comprehensive Scrum Master Diploma course provides the perfect pl …
    £150
  • Diploma in Agile Scrum Master

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 117 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Super Hour Deal*** || 25-in-1 "Diploma in Agile Scrum Master" Bundle + Free PDF & Hardcopy Certificates || Step into the forefront of agile project management with the Diploma in Agile Scrum Master . Designed for those keen to lead and manage projects using agile methodol …
    £150
  • Agile Project Management (APM) Diploma - CPD Accredited

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 122 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Super Hour Deal*** || Agile Project Management (APM) Diploma + Free PDF & Hardcopy Certificates || Step into the future of project management with our Agile Project Management (APM) Diploma . This course is crafted to equip you with the cutting-edge skills and techniques …
    £150
  • Customer Relationship Management (CRM), KYC & Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • New course!
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Ready to take your customer service skills to the next level and stand out in today’s competitive job market? Our comprehensive course in Customer Relationship Management (CRM), Know Your Custom …
    £100
  • Sales Manager: Sales & Selling Management Training (Online) - CPD Accredited

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Super Hour Deal*** || 25-in-1 “Sales Manager: Sales & Selling Management Training (Online)” Bundle + Free PDF & Hardcopy Certificates || Are you interested in beginning a career as a Sales Manager or expanding your knowledge? Step into the dynamic world of Sales Manage …
    £150
  • Customer Service Quality Analyst Training - CPD Accredited

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 121 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Super Hour Deal*** || 25-in-1 “Customer Service Quality Analyst Training” Bundle + Free PDF & Hardcopy Certificates || Are you ready to transform your approach to delivering exceptional customer service? The Customer Service Quality Analyst Training is designed to elevat …
    £150
  • Strategic Planning & Customer Relationship Management - CPD Accredited

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 124 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Super Hour Deal*** || 25-in-1 “Strategic Planning & Customer Relationship Management” Bundle + Free PDF & Hardcopy Certificates || In today’s competitive business landscape, mastering Strategic Planning & Customer Relationship Management is essential for success. …
    £150
  • Assistant Brand Manager Training - CPD Certified

    Discover Training
    25-in-1 Cost Effective Bundle | 250 CPD Points | CPD Certified | FREE PDF & Hard Copy Certificates | Lifetime Access
    • New course!
    • Online
    • 123 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Super Hour Deal*** || 25-in-1 “Assistant Brand Manager Training” Bundle + Free PDF & Hardcopy Certificates || Unlock the potential of your career with the Assistant Brand Manager Training . This dynamic programme is designed to equip you with essential skills for thriving …
    £150
  • Leadership and Management - CPD accredited

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    Great service
    Are leadership and management the same thing? What makes a great leader and what skills are needed to manage a team successfully? How do you manage your responsibilities and targets and track progress? This introduction to management e-learning course investigates these questions …
    £40
  • Food Safety Food Allergens

    The Training Terminal
    ROSPA Accredited | Institute of Hospitality Endorsed | CPD | Local Authority Approved
    • 112 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    Are you looking to increase awareness and expand your knowledge of allergies and intolerances? All food handlers have a legal responsibility to ensure that the food they manufacture, sell and/or serve is safe for the consumer to eat. This is particularly true when providing foo …
    £12
    • Online
    • Self-paced
    • Certificate(s) included
    • 15 CPD points
    Great service
    In this online course you will discover the 8 steps to explode your sales, secure valuable clients and grow your business.
    £199
  • Support and Supervision of Staff - CPD accredited

    The National Training Academy Ltd
    Online course, checkpoint at the end of each module, certificate when complete, 12 months unlimited access
    • 29 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    Great support and supervision makes all the difference. Would you rather a happy productive team or a disgruntled downbeat team? This course explores mechanisms to help individuals develop, grow and achieve for both the individual and the organisation. It explains the difference …
    £35
  • Food Safety In Retail Level 2 - CPD Accredited

    Online Training World
    Official Certificate and Exam Included
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    Accredited CPD Certificate awarded upon completion. Free upgrade on to our state of the art platform Dedicated customer support XO Student Card Career Advice available on completion Everyone who works with food has a legal and moral duty to safeguard food and ensure it is s …
    £12
  • Customer Service : Customer Service

    Brentwood Open learning College
    Diploma QLS Level 5|120 CPD Credits | *FREE PDF Certificate* Tutor Support, Study Material & Exam | FREE PR Course
    • 49 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    Great service
    Customer Service Professional Diploma Level 5 **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Diploma in Customer Service QLS Level 5 . Additional CPD Accredited Certificate with 120 CPD points available with no extra study. …
    £12
  • An Introduction to the Food and Beverage Industry

    Online Training World
    CPD ACCREDITED (EXAM AND CERTIFICATE INCLUDED)
    • Online
    • 12 months · Self-paced
    • 1 CPD point
    Great service
    OVERVIEW Accredited CPD Certificate awarded upon completion Free upgrade on to our state of the art platform Career Advice available on completion 12 Months unlimited Access An Introduction to the Food and Beverage Industry In this accredited online training course you …
    £12
  • Food safety in retail Level 2

    Online Training World
    CPD Accredited (Official Certificate and Exam Included)
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    Accredited CPD Certificate awarded upon completion. Free upgrade on to our state of the art platform Dedicated customer support XO Student Card Career Advice available on completion Everyone who works with food has a legal and moral duty to safeguard food and ensure it is safe to …
    Save 36%
    £12 £19
  • Age verification CPD Accredited

    Online Training World
    CPD Accredited (Official Certificate and Exam Included)
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    Accredited CPD Certificate awarded upon completion. Free upgrade on to our state of the art platform Dedicated customer support XO Student Card Career Advice available on completion It is required for all licensed premises to ensure they have an age verification policy in place, …
    £12
  • Award for Underage Sales Prevention (AUASP)

    Online Training World
    CPD Accredited (Official Certificate and Exam Included)
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    Accredited CPD Certificate awarded upon completion. Free upgrade on to our state of the art platform Dedicated customer support XO Student Card Career Advice available on completion This online content for The Award for Underage Sales Prevention focuses on preventing unlawful sal …
    £12
  • Customer service CPD Accredited

    Online Training World
    CPD Accredited (Official Certificate and Exam Included)
    • 12 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 3 CPD points
    Great service
    Accredited CPD Certificate awarded upon completion. Free upgrade on to our state of the art platform Dedicated customer support XO Student Card Career Advice available on completion This online Customer Service content will help users define who their customers are and how to und …
    Save 36%
    £12 £19
  • Pharmacy Assistant Diploma - CPD approved

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 1,282 students
    • Online
    • Self-paced
    • 15 CPD points
    • Tutor support
    Great service
    Highly rated
    Pharmacy Assistant Diploma -CPD Certified Pharmacy is a unique and enterprising field and you can look forward to enjoying a meaningful and exciting career. The role of pharmacy is a crucial one and it contributes to the healthcare system in several valuable ways. As an assis …
    £299
  • Certificate in Retail Management

    Cambridge Management and Leadership School Ltd
    Learn entirely online to manage retail business
    • 85 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Cambridge Management and Leadership School Certificate in Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is …
    £250
  • Customer Service - Level 5

    CPD Courses
    Diploma QLS Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits | Free PR Course
    • 54 students
    • Online
    • 450 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Customer Service Level 5 Diploma in Customer Service QLS Level 5. Additional CPD Accredited Certificate with 130 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Ready to take your career in Customer Service to …
    Save 73%
    £12 £45
  • Body Language - Course

    CPD Courses
    CPD Certified Level 1 | *FREE PDF Certificate* Tutor Support & Exam| 10 CPD Credits | Free Communication Skill Course
    • 28 students
    • Online
    • 80 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Body Language Reading Body Language as a Sales Tool Course CPD Accredited Body Language as a sales tools Level 1 Certificate with 10 CPD points available without extra study. This Body Language course comes with easy to understand e-learning study materials. Body language …
    £12

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