Through the Customers' Eyes
Practical Training for Professionals
- Classroom - Edinburgh
- Part-time
- 6 CPD points
- Tutor support
...tasks to make phone enquiries to different sectors and report their findings back to the group) 15:00 - 15:15 Delegates to Critique Taped Calls 15:30 - 16:30 Visual Communication (This final session gets delegates to look at the importance of visual communication and again specifically
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