IT Service Manager Essentials
Course Line On Demand
Update on 2024 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access | 24/7 Student Support.
- Online
- 2.2 hours · Self-paced
- Certificate(s) included
- Tutor support
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...Syllabus***** Lecture 1: Introduction to IT Service Management Lesson-1 Understanding the basics of IT service management (ITSM) Lesson-2 Overview of ITIL (Information Technology Infrastructure Library) framework Lesson-3 Lesson-1 Importance of ITSM in modern organizations Lecture 2: Key Concepts
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