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Service Helpdesk & Technical Support courses

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  • Virtual Instructor-Led CompTIA Network+ Training

    Impact IT Training
    CompTIA Network+ & CCNA Training =£1000.00 (Don't Miss It)
    • 40 enquiries
    • Online
    • 4 days · Part-time or full-time
    • Professional certification
    • Tutor support
    CompTIA Network+ is most recognized and demanding Certification among employers who looking to hire Network Engineer. If you are thinking to make career in IT or Networking with no background in it, then CompTIA Network+ will be good start. It will cover the fundamenta …
    £500
  • ITIL 4 Foundation (London)

    Training Deals
    Classroom based Course
    • 54 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
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  • Certified IT Service Manager (CITSM)

    Training Deals
    Online course including certificate
    • 49 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    This Certified IT Service Manager (CITSM) training course intends to provide delegates with the necessary skills and knowledge to emerge as proficient IT Service Managers. Individuals will learn how to meet the needs of their organisation more effectively, increasing the range …
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  • Certified Service Desk Manager (CSDM)

    Training Deals
    Online Course
    • 26 enquiries
    • Online
    • Self-paced
    • Tutor support
    Certified Service Desk Manager (CSDM) Course Overview The Service Desk Manager must undertake roles such as controlling and managing the overall smooth running of the service desk and deal with any incidents that occur. In a course lasting four days, delegates will develop thei …
    £499
  • ITIL Expert Training Bundle with Exams

    Training Deals
    Online course bundle including 5 Intermediate courses + MALC
    • 42 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    This IT Service Management Online training bundle includes five Intermediate courses plus the final MALC exam, allowing delegate to achieve their ITIL Expert certification in one easy to follow package. Students will learn about the IT Service Management Business, managerial …
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    • 15 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL®? (ITIL) Information Technology Infrastructure Library is a set of rules and guidelines that are used for IT Service management. The framework’s main function is to ensure the IT side of the business is united with the business requirements and help it achieve it …
    Enquire for pricing
    • Classroom
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    What is ITIL? ITIL® (Information Technology Infrastructure Library) is a best practice framework for IT Service Management. It is based around the idea that IT services in a business should be aligned to the business’s needs and support its core functions. ITIL® is managed …
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  • ITIL Service Lifecycle - Service Operation

    Training Deals
    Classroom course including exams
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL Service Operation course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Operation exam, leading to the ITIL Service Operation certification. ITIL Service Operation is one of the nine ITIL Intermedia …
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  • ITIL Service Lifecycle - Service Transition

    Training Deals
    Classroom course including exam
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    This 3 day ITIL® Service Transition course provides a comprehensive overview of this area of the Service Lifecycle and prepares you to take the Service Transition exam, leading to the ITIL® Service Transition certification. ITIL® Service Transition is one of the nine Intermed …
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    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Tutor support
    The course covers the following topics: Introduction to CSI CSI Model Deming Cycle 7 Step Improvement Integration with the Lifecycle Measuring and Reporting Organising for CSI CSI – Technology Considerations Implementing CSI Challenges, …
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    • Online
    • 1 day · Self-paced
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £395
  • ITIL Expert Training Course Bundle

    Training Deals
    Online course bundle including 5 Intermediate courses + MALC
    • Online
    • Self-paced
    • Professional certification
    This IT Service Management Online training bundle will prepare delegates for the Expert exam. ITIL® Online Expert Training Course will build on previous knowledge from the ITIL® Foundation and Intermediate certifications, as well as the ITIL® MALC certification, which will allo …
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  • ITIL® 4 Foundation With Exam

    Training Deals
    Online course including exam
    • 880 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    This IT Service Management Online training course will prepare delegates for the Foundation exam, which is included in this course. The ITIL 4 Foundation Online Training Course will give delegates an understanding of the key concepts, terminology and elements that will allow …
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  • ITIL® Service Lifecycle - Service Operation

    Training Deals
    Online course including exam
    • 11 enquiries
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    This IT Service Management Online training course will prepare delegates for the Service Operation exam, which is included in this course. The ITIL Online Service Operation Training Course will build on previous knowledge from the ITIL Foundation certification, which will allow …
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  • ITIL Service Operation Training

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    This IT Service Management Online training course will prepare delegates for the Service Operation exam. The ITIL® Online Service Operation Training Course will build on previous knowledge from the ITIL® Foundation certification, which will allow them to improve their career pr …
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  • IT Technician Career Bundle

    My Training Academy
    Develop and enhance your IT career with CompTIA Cisco and Microsoft courses
    • 114 enquiries
    • Online
    • Self-paced
    • Professional certification
    Great service
    Great study bundle for anyone looking to pursue a career as an IT Technician . Now £395.00 (Was £895.00) or 6 Easy Payments of £65.84 (Interest free option – No credit checks required). Offer available for a limited period . Try before you enrol – Free D …
    £395
  • ITIL® Service Lifecycle - Service Strategy

    Training Deals
    Online course including exam
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    This ITIL IT Service Management Online training course will prepare delegates for the Service Strategy exam, which is included in this course. ITIL Online Service Strategy Training Course will build on previous knowledge from the ITIL Foundation certification, which will allow …
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  • ITIL Service Strategy

    Training Deals
    Online course
    • Online
    • Self-paced
    • Professional certification
    This IT Service Management Online training course will prepare delegates for the Service Strategy exam. ITIL® Online Service Strategy Training Course will build on previous knowledge from the ITIL® Foundation certification, which will allow them to improve their career prospect …
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  • Networking : Networking

    IT Certify
    Networking Course Bundle: CompTIA A + CompTIA Network + Cisco CCNA Cisco CCENT
    • 22 enquiries
    • Online
    • 200 hours · Self-paced
    • Professional certification
    Great service
    Package Full Network Course Package: CompTIA A +, CompTIA Network +, Cisco CCNA, Cisco CCNP Route, Cisco CCNP Switch, Cisco CCNP TSHOOT, CISCO CCNA Security Awarded By CISCO (Exams not included), CompTIA (EXAMS NOT INCLUDED) Hours 183 Access 12 Months Prior courses / experience n …
    £399
  • Ethical Hacker Complete Cyber Security Library

    IT Certify
    Ethical Hacker Complete Cyber Security Library | 12 months online Access | Most Popular Cyber Security Package
    • 80 enquiries
    • Online
    • 210 hours · Self-paced
    • Professional certification
    Great service
    This is our most popular cyber security complete course package with 8 x CompTIA cyber security courses and 1 x Ethical Hacker V10 course included (most advanced with 32 hours needed to complete this course). You will gain an official completion certificate from IT Certify when …
    £499
  • IT Training : IT Training

    IT Certify
    Guaranteed Practical Experience | CV Review | 7 Professional courses | Freedom Package
    • 40 enquiries
    • Online
    • 120 hours · Self-paced
    • Professional certification
    Great service
    Work in IT with the IT Support Technician Job Programme Make an impact immediately with the IT Technician / 1st Line IT Support Programme offered by IT Certify which includes work experience through the Practise Lab included - Seven New to IT essential courses worth £1393 - …
    £499
  • IT Online Training : IT Training

    IT Certify
    Most Popular IT course bundle: CompTIA IT Fundamentals | CompTIA A+ | CompTIA Network + | CompTIA Security +
    • 70 enquiries
    • Online
    • 80 hours · Self-paced
    • Professional certification
    Great service
    Most popular quick start IT bundle from IT Certify for all levels Beginner to intermediate. Completion certificate for each course is given after passing each module for each course as per below. Show employers your new skills in the four main IT courses: CompTIA IT Fundamentals: …
    £399
  • CompTIA Security Course

    IT Certify
    CompTIA Security+, CompTIA Cloud Essentials and CompTIA Cyber Security Analyst
    • Online
    • 90 hours · Self-paced
    • Professional certification
    Great service
    Looking to take your IT skills to the next level? This Security course will open new doors in your IT Career. The CompTIA Security+ course is designed to teach students security basics and prepare them for testing to become Security+ certified. The Security+ covers many vendor ne …
    £349
  • ISO 20000 Internal Auditor Training

    Training Deals
    Online Course
    • Online
    • Self-paced
    • Tutor support
    ISO 20000 Internal Auditor Overview This ISO 20000 Internal Auditor certification course aims to develop a candidate's ability to complete an internal audit that matches up to the best practice guidelines of the standard. Throughout the training course, candidates will learn th …
    £499
    • Online
    • Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    ITIL® Service Capability - Service Offerings and Agreements (ITIL® SOA) Course Overview This ITIL® Service Offerings and Agreements course provides a comprehensive overview of practices for the Service Design and Service Strategy areas of the lifecycle and prepares you to take …
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