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Telephone Etiquette Advanced Diploma

11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support

Course Line

Summary

Price
£107 inc VAT
Or £35.67/mo. for 3 months...
Study method
Online
Duration
24 hours · Self-paced
Access to content
3 years
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Telephone Etiquette Online Training

Do you want to start a career in the Telephone Etiquette sector or learn more about it?

This bundle Telephone Etiquette is designed by industry experts so that it assists you to have a better understanding of Telephone Etiquette. This Telephone Etiquette bundle includes the most relevant courses, which will allow you to apply your knowledge in the real world.

This Telephone Etiquette training has covered all the latest topics to keep you better prepared for your Telephone Etiquette profession.

Enroll now for a successful Telephone Etiquette career!

This Telephone Etiquette training offers

  • Free 11 Certificates.
  • Free Assessment
  • Lifetime Access

Certificates

Certificate of completion

Digital certificate - Included

Course media

Description

This Telephone Etiquette bundle is ideal for you if you want to learn more about Telephone Etiquette in detail. We've separated this Telephone Etiquette package into multiple courses, covering all essential elements of Telephone Etiquette. It will provide you with the skills and industry knowledge to boost your career in the Telephone Etiquette field.

This Telephone Etiquette bundle comes with

  • Course 1: Customer Care Getting it Right
  • Course 2: Call Center Training
  • Course 3: Customer Service Skills
  • Course 4: Customer Service
  • Course 5: KYC - Know Your Customer
  • Course 6: Data Protection Compliance in the UK
  • Course 7: GDPR
  • Course 8: Data Protection
  • Course 9: Equality, Diversity and Inclusion
  • Course 10: Microsoft Office Masterclass
  • Course 11: Microsoft Excel Beginner to Advanced

Certification

After successfully completing this Telephone Etiquette bundle, you will get 11 Instant Free digital certificates.

Who is this course for?

This Telephone Etiquette training is open to everyone.

Requirements

For this Telephone Etiquette bundle, you don't need any formal qualifications.

Career path

This Telephone Etiquette bundle will help you to get a job in this industry.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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