Telephone Etiquette Course
Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
Texlearn Academy
Summary
- Reed Courses Certificate of Completion - Free
- Tutor is available to students
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Overview
One of the popular courses offered by the Texlearn Academy to get you started on the road to skill improvement is Telephone Etiquette. Learn the essential abilities and information you require to get the best results and maximize your professional potential!
You may ask questions and get assistance when you need it with the Telephone Etiquette online training course, which offers all students comprehensive 24/7 professional tutor support throughout their learning journey. After finishing the Telephone Etiquette course, all students will have immediate access to a free course completion certificate as evidence of their newly acquired abilities.
The Telephone Etiquette course and its curriculum overview have been professionally prepared by qualified teachers, much like the rest of our well-liked and distinctive courses. Enrol in the Telephone Etiquette course right away to give yourself the tools you need to succeed.
The Telephone Etiquette course is divided into several in-depth units, each of which covers a crucial element of earning that you can use in the job.
Since the Telephone Etiquette training program is self-paced, you may study whenever and wherever you choose using any internet-capable device. For all sorts of learners, this Telephone Etiquette course is perfect.
Certificates
Reed Courses Certificate of Completion
Digital certificate - Included
Will be downloadable when all lectures have been completed.
Curriculum
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Module 01: Introduction to Telephone Etiquette 13:00
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Module 02: Preparing for a Call 08:00
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Module 03: Answering Calls Professionally 06:00
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Module 04: Effective Listening Skills 07:00
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Module 05: Speaking Clearly and Confidently 09:00
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Module 06: Managing Difficult Calls 10:00
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Module 07: Making Outbound Calls 10:00
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Module 08: Voicemail Etiquette 10:00
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Module 09: Handling Confidential Information 10:00
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Module 10: Using Technology Effectively 13:00
Course media
Description
Why Enrol on Telephone Etiquette with Texlearn Academy:
The following are some of the justifications for why you should study the Telephone Etiquette course:
- Get Access to the Telephone Etiquette course through the online learning platform
- Get 24/7 experienced tutor support
- The Telephone Etiquette course is entirely online with high-quality course materials
- Complete the Telephone Etiquette course 100% online from any internet-enabled device anywhere
- A very flexible course deadlines with full Lifetime access to the Telephone Etiquette course
[Course Curriculum]
**Telephone Etiquette course**
- Module 01: Introduction to Telephone Etiquette
- Module 02: Preparing for a Call
- Module 03: Answering Calls Professionally
- Module 04: Effective Listening Skills
- Module 05: Speaking Clearly and Confidently
- Module 06: Managing Difficult Calls
- Module 07: Making Outbound Calls
- Module 08: Voicemail Etiquette
- Module 09: Handling Confidential Information
- Module 10: Using Technology Effectively
Certification
You will receive a course completion Certification if you complete the Telephone Etiquette course successfully.
When you apply for your preferred jobs, your Telephone Etiquette course certificate will enable you to stand out from the competition by adding new, interesting abilities to your CV.
Who is this course for?
This Telephone Etiquette course is perfect for professionals looking to expand their skill set and advance their careers as well as prospective students looking to expand their skill set.
You will get the information, knowledge, and techniques you need from this Telephone Etiquette to build your confidence and advance your professional growth.
Requirements
The Telephone Etiquette course from Texlearn Academy has no formal entry requirements. Students must meet the following requirements in order to enrol in the Telephone Etiquette course:
- Have a strong desire to learn
- Display a good understanding of the English language, and basic IT skills
- Be over the age of 16
Questions and answers
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.