Dealing with Incoming Calls Positively
Practical Training for Professionals
- Classroom - Birmingham
- 1 day · Full-time
- 6 CPD points
- Tutor support
...also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls and getting instant feedback from the trainer. This Dealing with Incoming Calls Positively course is available throughout the UK. CPD Value
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