Dealing with Incoming Calls Positively
Practical Training for Professionals
- Classroom - Bristol
- 1 day · Full-time
- 6 CPD points
- Tutor support
Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w
…