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Travel & Tourism, Customer Service with Hospitality Management Level 5 - CPD Certified

3 in 1 Bundle | Free 3 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate

Training Edge

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
4.2 hours · Self-paced
Qualification
No formal qualification
Certificates
  • 3 Certificates - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Travel & Tourism, Customer Service with Hospitality Management Level 5

  • 3 CPD CERTIFIED Courses Bundle
  • 3 FREE PDF CERTIFICATES INCLUDED

Get instant access to your Travel & Tourism, Customer Service with Hospitality Management Level 5 course. Study online, track your progress, and learn new skills, from wherever you are.

  • 14 DAY MONEY BACK GUARANTEE
  • Instant PDF Certificate after completing this Travel & Tourism, Customer Service with Hospitality Management Level 5 course.

This Travel & Tourism, Customer Service with Hospitality Management Level 5 course comes with easy to understand e-learning study materials.

3 Courses Exclusive Bundle:

  • Course 01: Travel & Tourism
  • Course 02: Customer Service
  • Course 03: Hospitality Management Level 5

This Travel & Tourism, Customer Service with Hospitality Management Level 5 course is developed by industry experts. We have divided this Travel & Tourism, Customer Service with Hospitality Management Level 5 course into ten easy-to-understand modules. Each module deals with an important topic.

Why choose this Travel & Tourism, Customer Service with Hospitality Management Level 5

  • Accredited by CPD
  • Instant access to this Travel & Tourism, Customer Service with Hospitality Management Level 5 course.
  • Self-paced Travel & Tourism, Customer Service with Hospitality Management Level 5, supported on any device, i.e., desktop, laptop, smartphone, tab.
  • TUTOR SUPPORT Available to this Travel & Tourism, Customer Service with Hospitality Management Level 5 Course
  • Dedicated 24/7 customer support to solve all the queries from you.
  • Unlimited Access to this Travel & Tourism, Customer Service with Hospitality Management Level 5 course
  • Budget-friendly course price to this Travel & Tourism, Customer Service with Hospitality Management Level 5 course
  • Entirely FREE PDF certificate to this Travel & Tourism, Customer Service with Hospitality Management Level 5 course
  • No Hidden fees to this Travel & Tourism, Customer Service with Hospitality Management Level 5 course
  • Downloadable Resource Available to this Travel & Tourism, Customer Service with Hospitality Management Level 5 course

Please remember that this Travel & Tourism, Customer Service with Hospitality Management Level 5 course comes with Reed's 14 days Money Back Guarantee.

Certificates

3 Certificates

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

3
sections
3
lectures
4h 11m
total

Course media

Description

Travel & Tourism, Customer Service with Hospitality Management Level 5

This Travel & Tourism, Customer Service with Hospitality Management Level 5 course is designed to provide you with a comprehensive understanding of Travel & Tourism, Customer Service with Hospitality Management Level 5, empowering you to achieve excellence in this field and build a successful career.

COURSE 01: Travel & Tourism Course

Curriculum of Travel & Tourism

  • Module 1: An Overview of Travel and Tourism
  • Module 2: Managing the Quality of Tourism Products and Services
  • Module 3: Handling Tour Operations
  • Module 4: Marketing in Travel & Tourism
  • Module 5: Customer Service and Satisfaction

COURSE 02: Customer Service

Curriculum of Customer Service

  • Module 1: An Overview of Customer Service
  • Module 2: Strategies for Understanding Your Customers
  • Module 3: The Customer-Focused Organisation
  • Module 4: Creating Customer Service Strategy
  • Module 5: Training & Development for Effective Customer Service
  • Module 6: Building Strong Relationship With Customers
  • Module 7: Communication in Customer Service
  • Module 8: Handling Complaints

COURSE 03: Hospitality Management Level 5

Curriculum of Hospitality Management Level 5

  • Module 1: An Overview of Hospitality and Catering
  • Module 2: Recruitment and Selection
  • Module 3: Training and Development
  • Module 4: Managing Front Office Operations
  • Module 5: Housekeeping
  • Module 6: Managing Food and Beverage Operations
  • Module 7: Managing Service Quality
  • Module 8: The Role of Marketing in Hospitality
  • Module 9: Understanding Accounting in Hospitality

Certificate of Achievement

As soon as you complete this Travel & Tourism, Customer Service with Hospitality Management Level 5, you can claim your certificate of achievement.

CPD Accredited Certificate

This Travel & Tourism, Customer Service with Hospitality Management Level 5 will ensure a verified CPD Accredited Certificate in PDF format from Training Edge after a successful completion. You have to spend only $4.99 to get a PDF format of this certificate.

*** Unleash Your Potential: Unlock Gifted Course Access ***

We are pleased to notify you that you have been given access to a selection of gift courses from Training Edge. These course login credentials will be conveniently delivered to your provided email address.

*** Grab Your Certificate ***

After completing the Travel & Tourism, Customer Service with Hospitality Management Level 5 Bundle! As a token of your achievement, you will receive immediate access to a complimentary PDF certificate for each individual course within the Travel & Tourism, Customer Service with Hospitality Management Level 5 bundle. Completely free of charge.

Buying for Your Team?

You can buy this Travel & Tourism, Customer Service with Hospitality Management Level 5 course for your colleague or members of your team by simply adding the Travel & Tourism, Customer Service with Hospitality Management Level 5 course to the basket. You can add the student's details and a message at checkout.

Refund Policy

This Travel & Tourism, Customer Service with Hospitality Management Level 5 course is backed by a 14-day refund policy. If you're not completed satisfied, simply request a refund through your dashboard.

Who is this course for?

Travel & Tourism, Customer Service with Hospitality Management Level 5

This course is for anyone interested in Travel & Tourism, Customer Service with Hospitality Management Level 5

Requirements

Travel & Tourism, Customer Service with Hospitality Management Level 5

There is no prerequisite to enrolling in this Travel & Tourism, Customer Service with Hospitality Management Level 5 course.

Career path

Travel & Tourism, Customer Service with Hospitality Management Level 5

  • Travel & Tourism, Customer Service with Hospitality Management Level 5 Course offers a unique opportunity to gain valuable skills and advance your career

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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