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customer-service courses in Oldham offering tutor support and with finance available

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  • Lean Six Sigma Green Belt - Manchester

    Training Deals
    Classroom course including exam
    • 73 enquiries
    • Classroom - Manchester
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...knowledge when you return to your workplace. Case Study FMG Support, an independent fleet management services provider in the UK used Lean Six Sigma to improve their customer service and efficiency. The company started their Lean Six Sigma implementation process by having their Business …
    Enquire for pricing

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  • Accounting and Finance Practical Training using Sage 50 QuickBooks IRIS BrightPay and Xero

    KBM training
    Guaranteed Work Experience with ACCA Gold Partner Chartered Accounting Firm - Job Placement Support
    • 875 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Bestseller in Accounting
    Viewed 22 times in the last 24 hours
    ...experience. KBM Chartered Certified Accountants and Registered Auditors, an ACCA Gold-Approved accounting firm , has been providing accountancy services since 1987. We proudly support over 2,700 businesses across the UK. Throughout this training, you will have the opportunity to work directly …
    Save 50%
    £199 £398

  • Free AAT Level 2 Certificate in Bookkeeping with Practical Accountancy

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 201 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    ...invoices Setting up customers' accounts and posting sales invoices Entering supplier payments and customer receipts Performing petty cash and bank reconciliation Maintain filing system, date wise and in alphabetical order Generating reports on invoices due, customer/supplier invoice …
    Save 33%
    £398 £600

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 36 enquiries
    • Classroom - Manchester
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Hot & cold refreshments throughout the day * Light breakfast selection available on city centre courses in Birmingham. What TCC Customers Are Saying: “The course was very detailed and links well to other BA courses. Very relaxed atmosphere conducive to questions and learning …
    £1,194

  • Practical C# Programming - Manchester

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Manchester
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...we encourage you to speak with our trainer directly before booking your course with us. We've delivered this C# Workshop for numerous customers including the NHS, banks, software houses and engineering companies. Simply contact us to arrange a one-to-one overview of the course. …
    £1,495

  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 18 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...Microsoft® Windows®. Being proficient in Microsoft PowerPoint can open the door to many career opportunities such as: Administrator Customer Service Representative Documentation Specialist Presentation Specialist …
    £237.60

  • Microsoft PowerPoint Advanced - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 17 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...PowerPoint Introduction. Being proficient in Microsoft PowerPoint can open the door to many career opportunities such as: Administrator Customer Service Representative Documentation Specialist Presentation Specialist …
    £237.60

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...improving quality. the Customer Service course will also enable participants to know ' how to handle awkward customers and potentially turn them into your advocates. Customer Service - Course Content The Customer Service programme covers the essential elements of customer care, and how to …
    £354

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...create a genuine interest your service / product from your potential customer and identify the hook Know when to ask for the sale, and the appropriate closing technique Create a daily / weekly engagement plan best suited to your business and potential customers Telesales Course - Suitability …
    £390

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 45 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...suitable for anyone working in a pure Sales environment and is also suitable for anyone who deals with customers and who are looking to maximise the impact of their Customer Service and Sales techniques in work based situations. …
    £390

  • Key Account Management

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Achievement included
    • Classroom - Manchester
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...their Key Accounts perceive their services and what they perceive as ‘value adding’ Understand how to segment their Key Account relationships into categories to focus efforts around Growth potential and retention Know how to differentiate their services and provide an excellent Key Account …
    £390

  • Sales Course - Getting Appointments Over The Phone

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support and Certificate of Acheivement included
    • Classroom - Manchester
    • Part-time
    • Certificate(s) included
    • Tutor support
    ...is (for the customer) from your call Learn how to turn a potential ‘cold call’ into a ‘warm’ and conversational discussion that will be received well Find out how to listen more on the telephone instead of using too many questions Techniques of identifying what customers see as the …
    £390

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    ...communication skills course can help to secure a position in any role that requires clear and effective communication ie. sales, marketing, customer service, management, leadership, counselling. …
    £390

  • Online Accounting training - Level 2 Certificate in Bookkeeping 601/9061/9

    Future Connect Training and Recruitment Ltd
    Bookkeeping Training
    • 17 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Tutor support
    ...the purpose of the VAT control account and the VAT return Financial services and payment methods – A/508/5861 Understand the role of banks and building societies Understand how businesses use financial services Recognise appropriate methods of payment and understand their features …
    £450

  • Online Accounting training - Bookkeeping Training with Level 1 Certification

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training with Guaranteed Work placement
    • 11 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Tutor support
    ...source documents Understand the basics of the VAT system Financial services and payment methods – A/508/5861 Understand the role of banks and building societies Understand how businesses use financial services Identify appropriate methods of payment and understand their features …
    £500

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 29 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...all matters related to VAT. This course will also see how to prepare and operate sales and purchase ledgers, how to deal with supplier/customer queries, preparing payment runs, bank reconciliations, processing of VAT returns, creating, running and analyzing reports and assisting …
    £475

  • Transforming Customer Experiences

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...improve customer inspiration and customer value Suggest ways in which your organisation could enhance their customers’ experiences Apply measurement tools and frameworks which solidify your organisation’s strategies Use customer journey data to demonstrate what the customer truly needs …
    £3,990

  • Unlocking Strategic Competitive Advantage

    Alliance Manchester Business School
    Demystify new market opportunities. Classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...target market segments to be customer-compelling, and you will learn how to: Develop definitive value propositions for your customers; and Test whether your proposed propositions really are as compelling as you think and meet the needs of your customers, new and old There will be a …
    £3,990

  • Lean Six Sigma Green Belt - Birmingham

    Training Deals
    • 39 enquiries
    • Classroom - Birmingham
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...knowledge when you return to your workplace. Case Study FMG Support, an independent fleet management services provider in the UK used Lean Six Sigma to improve their customer service and efficiency. The company started their Lean Six Sigma implementation process by having their Business …
    Enquire for pricing

  • AAT Level 3 Advanced Diploma in Accounting

    KBM training
    with Accounting Work Experience
    • 66 enquiries
    • Classroom - Birmingham
    • 8 months · Part-time or full-time
    • Regulated qualification
    • Tutor support
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • Accounting | AAT Level 3 Diploma in Accounting with Work Experience

    KBM training
    Individual Tutor Support Available
    • 285 enquiries
    • Classroom - Birmingham
    • 6 months · Part-time
    • Regulated qualification
    • Tutor support
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 161 enquiries
    • Classroom - Birmingham
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • AAT Level 3 Diploma in Accounting with Sage, QuickBooks or Xero Certification

    KBM training
    AAT level 2 Bookkeeping
    • 268 enquiries
    • Classroom - Birmingham
    • 6 months · Part-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    ...nominal ledger and nominal codes • Setting up customers accounts, Processing customers invoices and credit notes • Setting up Suppliers accounts, Processing suppliers invoices and credit notes • Generating reports on invoices due, customer/supplier statements • Performing error corrections …
    from £355

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom - Northampton
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and …
    £384

  • Level 2 Award in Conflict Management (RQF).

    The UK Training
    • Classroom - Northampton
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    ...legislation, clear communication, proactive service delivery, situation assessment and managing unrealistic expectations. There are a number of benefits for businesses in entering employees for this qualification, one of which is improved customer service levels. Following the completion …
    £90
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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