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  • Advanced Listening Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Advanced Listening Skills - Overview There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Lacking the ability to concentrate. An inability to let go of a …
    £540
  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468
  • Appraisee Training Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Appraisee Training - Overview This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. This Appraisee Training cou …
    £576
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Body Language - The Hidden Secret of Communicating Successfully - Overview Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other peop …
    £576
  • Communication Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Communication Skills - Overview This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships. This Communic …
    £576
  • Confidence in Making Face to Face Cold Calls

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Confidence in Making Face to Face Cold Calls - Overview This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few …
    £516
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    Connecting and Communicating - Half Day (am) - Overview This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them. You will also receive specific feedback on your c …
    £228
  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516
  • Creative Problem Solving

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    Creative Problem Solving - Overview This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are u …
    £576
  • Selling Skills for Exhibitions

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up. It will ensure that visitors to the stand are welcomed correctly, qualified and that time is spent with the right visitors a …
    £516
  • Senior Management Skills

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £576
  • Strategic Planning for Managers

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course. This Strategic Planning course is availa …
    £576
  • Stress Busters - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This course will give delegates a range of skills to manage their own stress levels, before during and after potentially highly stressful situations. Rather than a โ€œtalking shopโ€, this course is designed to give delegates the chance to practice a variety of stress management te …
    £220
  • Stress Management for Professionals

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £576
  • Success in Leadership & Motivation Skills

    Practical Training for Professionals
    • 21 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    An inspirational course that increases your skills in leadership, management, motivation techniques and conflict resolution. CPD Value 5.5 Hours
    £576
  • Management Skills - How to Survive and Thrive

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Management Skills - How to Survive and Thrive - Overview This course is designed to support delegates who wish to protect their business during periods of uncertainty caused by recession. In difficult times many people lose sight of their core objectives and potentially talk …
    £576
  • Credit Control Masterclass

    Practical Training for Professionals
    • 90 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time. T …
    £576
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Bristol
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468
  • Negotiation Skills for Buyers

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course helps buyers negotiate better with suppliers and internal customers. The basics of negotiation is covered and tailored to that of the needs of buyers. CPD Value 5.5 Hours Course Locations Negotiation Skills for Buyers London Negotiation Skills for Buyers Manch …
    £516
  • Negotiation Skills Masterclass - Half Day (pm)

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You will also receive specific feedback on your negotiation …
    £220
  • Networking For Success

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    How many times have you heard yourself or others say: โ€˜Itโ€™s not what you know but who you knowโ€™? Well, how will anyone know what you know if they donโ€™t have the opportunity of meeting with you? Successful professionals understand that networking is vital in order to build relat …
    £576
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • One-To-One and Small Group Training

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    In todayโ€™s workplace itโ€™s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-to-one workshop is aimed at showing the skills needed to design and deliver on-to-one and small group (under about 5 participants) training. …
    £576
  • Cutting Costs and Waste in Your Office

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An inspirational and practical course that explores where and how we can cut waste in the office through environmental and managerial strategies. This Cutting Costs and Waste in Your Office course is available throughout the UK. CPD Value 5.5 Hours Course Locations Cutt …
    £516
  • Dealing with Difficult People

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people. This Dealing with Difficult People course is available throughout the UK. CPD …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Delivering Excellence Via Email - Half Day (am)

    Practical Training for Professionals
    • Classroom - Bristol
    • Full-time
    • 3 CPD points
    • Tutor support
    This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels and ensure their email skills are high …
    £228
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576
  • Developing Major Accounts

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £516
  • Personal Effectiveness

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others. Would you like to: โ€ข Improve your performance …
    £576
  • Personal Organisation Skills for Secretaries & PAs

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    This course is intended to complement People Management Skills for Secretaries and Pas , but can be taken alone. The focus here is on improving the organisational skills needed in changing times, particularly when asked to manage small projects like events, conferences, office …
    £576
    • 23 enquiries
    • Classroom - Bristol
    • 2 days · Full-time
    • 11 CPD points
    • Tutor support
    Understanding the financials has never been more important for the managers and leaders of organisations. Better decision making results from an improved understanding of the numbers and therefore better profits and cash flow. This highly practical and engaging two-day progra …
    £1,140
  • First Line Manager Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    First Line Managers in an organisation have often been promoted within from a technical or specialist job or have come in from another organisation. In both cases there will be many new skills to learn and this course will enable you to become more focussed on the objectives …
    £576
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    This course investigates patterns of behaviour at work that impact on time management. The course focuses on planning, prioritising and reprioritising techniques, looking at time logs and other methods useful in the business environment. Delegates are shown how to make adjustme …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Project Management Masterclass - Half Day (am)

    Practical Training for Professionals
    • 15 enquiries
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    This half-day course is designed for those who are increasingly undertaking project work in their job roles and have had no basic training in the important and necessary steps required to ensure the development of the project. Delegates are invited to bring with them a curren …
    £300
  • Public Speaking Skills

    Practical Training for Professionals
    • 34 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the speaker than getting through the time allocated. We need to consider what our preferred outcome or objective is. We have 15 seconds to make an impression and so the first considera …
    £576
  • Recruiting the Best People

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    This course is designed to provide delegates with the competence and confidence to recruit and select suitable staff. This Recruiting the Best People course is available throughout the UK. CPD Value 5.5 Hours Course Locations Recruiting the Best People London Recruiting …
    £576
  • Relationship Marketing

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Relationship Marketing is about adjusting your marketing strategy based on the buying behaviour of your customers. This course starts by explaining various theories of marketing and subsequently introduces the concept of relationship marketing and gives ideas of how to implemen …
    £516
  • Sales Negotiation Skills

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations. This …
    £516
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you ever waste time through overreacting? If your answers leave you wanting to change your behaviour, come along and find out how to do somethin …
    £576
  • Selling for Non-Sales Professionals

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Professional people in many disciplines find themselves having to sell. The technical specialist to the client, the finance expert to venture capitalists. The business owner having to win new business etc. This course has been designed for people with no previous training or ex …
    £516
  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations Inf …
    £576
  • Managing Budgets Masterclass

    Practical Training for Professionals
    • 16 enquiries
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Budgets - Overview This managing budgets course suits anybody that has a need to understand the basic premise of budgeting. Too frequently in business we ignore the value of our staff being aware of budgeting and its impact on a business. This Managing Budgets cour …
    £576
  • Managing Bullying at Work

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing Bullying at Work - Overview This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers: โ€ข Defining and deali …
    £576
  • Managing Change Masterclass

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Change - Overview At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not. So, we usually have to manage the changes as best we can while still maintaining - and some …
    £576
  • Managing Remote Teams

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Remote Teams - Overview This Managing Remote Teams course is designed to help managers who have to manage teams who are located in two or more locations. Also applicable to overseas management and managing team members who work from home. This course will give you a …
    £576
  • Managing Sickness And Absences

    Practical Training for Professionals
    • Classroom - Bristol
    • Part-time
    • 6 CPD points
    • Tutor support
    Managing Sickness And Absences - Overview The managing sickness and absences course is designed to help managers deal with short and long term absence effectively. It will enable managers to get the most out of their team, and be aware of the policies and procedures applicabl …
    £576
    • Classroom - Bristol
    • Part-time
    • 3 CPD points
    • Tutor support
    Masterclass in Preparing and Delivering Persuasive Presentations - Half Day (am) - Overview Are you nervous about delivering your first presentation? Have you been asked to deliver an important presentation and lack the skills or practice to deliver it confidently? If so, thi …
    £220

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.