Delivering Excellence Via Email - Half Day (am)
Practical Training for Professionals
- Classroom - Edinburgh
- Full-time
- 3 CPD points
- Tutor support
...Best practice. The golden rules to writing an outstanding email. 10:30 - 11:00 Verbal communication skills. The challenge of misinterpretation. 11:30 - 12:00 What have we learnt? Opportunity to respond in teams to explosive emails and compose a response that resolves. 12:00 - 12:45
…