Application Support Engineer

Application Support Engineer

Opportunity for a 2nd Line Application Support Engineer to join a market leading tech company in Chester.

Salary up to £28,000 + fantastic benefits including Hybrid working, Private Healthcare, Shares and more

Apply online or contact Chris Hopley via /

WHO WE ARE:

We are a global market leader in our space, where we've created a complete SaaS based product that delivers our partners peace of mind due to its capabilities. We utilise our solutions to ensure our clients and customers can ensure secure usage of their services, along with the ability to process data at a pace unrivalled. Having offices nationwide, we can give everyone that uses our services confidence to work on their own products.

OUR BENEFITS:

• Hybrid working
• Private health
• Strong pension
• 35 days leave (including bank holidays)
• Buy/sell leave
• Sharesave scheme

WHAT WILL YOU BE DOING?

Working with our Application support team, you will become responsible for supporting our clients with any issues or queries, resolving them quickly, or escalating them so we deliver on our SLA's. We deliver where others can't, which at the core is our support function, meaning you will be an essential part in our delivery process. Working as a 2nd Line engineer, you will aid the 1st Line engineers with any more complex issues, along with working with the wider cross functional teams on projects where required.

LEAD SUPPORT ENGINEER - ESSENTIAL SKILLS:

• Previous experience in an application support position
• Demonstratable strong customer service experience
• Knowledge and experience of SQL databases
• Logical problem solving
• Strong documentation
• Strong communication and interpersonal abilities.

TO BE CONSIDERED…

Please either apply by clicking online or emailing me directly . For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key skills:

Application Support, SQL, SQL Server ,Data, 2nd Line Support