Client Banking and Collections Executive

This is a dual role:

Based in our offices in Salford, Manchester with opportunity for element of Hybrid working after satisfactory probation period.

As a Client Banking Executive

As a Reconciliation/Billing Executive, you will play a crucial role in ensuring the accuracy and efficiency of our month-end billing processes. You will be key in populating new processes and implementing new controls. You will support other team members and carry out reconciliations required within collect out and audit works, such as reconciling ledgers to debtor portals, along with managing all repatriation agreements (funds transferred between client and new funders).

You will also be responsible for reconciling our client's bank statements to the CRM system and populating supporting documents to be issued with our client's invoices and payment records to guarantee consistency and integrity in our financial records. Additionally, you will carry out the credit control function for CRM and manage funds held in our client account and arrange for funds to be transferred to our clients, which will contribute to maintaining positive client relationships and financial transparency.

This role demands strong attention to detail, analytical skills, and a commitment to delivering high quality. You will report to the CRM accountant and work closely with the team to streamline systems.

Collections Executive

You will be trained as a collection’s executive under the Collections Manager when there isn’t a business requirement for reconciliation work, this is varied collecting different ledgers within different industry types along with supporting the CM to ensure that client reports are delivered on time and excellent client service is provided at all times.

You may also be required to undertake additional tasks as per business requirements.

Key Responsibilities:

• Carry out reconciliation of client’s bank statements, to Visual Files (collections system)

• Input Wip figures based on commissions in accordance with the agreed fee with the client

• Month end billing and fixed fee invoices, populating the supporting data as per our client’s requirements and often in their template.

• Identify and investigate discrepancies or irregularities in billing data, working closely with billing and accounting teams to resolve issues promptly.

• Assist in developing and implementing efficient billing reconciliation procedures to streamline processes and improve accuracy,

• Maintain detailed records of funds being transferred as part of repatriation agreements within the collections process and keep all supporting documentation for audit and compliance purposes.

• Generate reports summarizing billing reconciliation findings and recommended actions your line manager

• Participate in cross-functional projects and initiatives aimed at enhancing all reconciliation processes to ensure information is correct and available in timely manner and to exceed our client’s expectations satisfaction. Requirements

• Qualifications/Experience in Accounting, Finance, Business Administration, or related field

• Proven experience in billing, accounting, or finance role with a focus on reconciliation.

• Exposure to diverse reconciliation tasks and the chance to contribute innovative ideas for process improvement.

• Intermediate /advanced excel skills

• Proficient in Microsoft office software’s.

• Strong analytical mindset with excellent problem-solving skills and attention to detail.

• Effective communication skills, both verbal and written, with the ability to collaborate across teams.

• Ability to prioritise tasks, meet deadlines, and thrive in a fast-paced environment.

• Clean driving licence • Flexibility to meet the business needs Desired

• Knowledge billing of accounting systems (e.g., Sage QuickBooks, SAP, Oracle).

• Credit Control/Collections experience

• Understanding of Invoice Finance

• Awareness of debtor payment portals Why work for us? Chance to work with a dynamic and growing team dedicated to delivering exceptional service to our clients in a thriving and fast paced environment at our Salford Head Office. Competitive salary, annual reviews. comprehensive benefits package which includes Private Healthcare Cash Back scheme, 25 days plus bank holidays per year, Free parking and death in service.