Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR
CARDIFF / HYBRID
£23,500 + Bonus

We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator on a full-time, permanent basis. Our client is a worldwide distributor of products, services, and supplies for the healthcare sector.

As a Customer Service Administrator, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met. The team operates Monday to Friday between the hours of 8am and 5.30pm and you will need to be flexible to work shifts between these hours.

Responsibilities:

As a Customer Service Administrator, you will be:

• Dealing with customers and suppliers
• Processing planned and unplanned service and repair requirements
• Closing out engineer worksheets and creating invoices
• Closing outstanding calls and booking follow-up calls as appropriate
• Booking Contract Servicing
• Processing orders for spare parts
• Liaising with internal departments
• Participating in special projects and performing other duties as required

Requirements:

To be considered for the role of Customer Service Administrator you must have:

• Experience within a customer service, call centre or administration environment
• Strong problem-solving skills
• A technically minded, confident individual
• IT Literate e.g., Excel, Word and Outlook
• Ability to multitask effectively and build strong relationships with clients

So, if you possess a warm, welcoming, and friendly disposition, and are interested in becoming a Customer Service Administrator, then apply with your CV today.

Why miss out? Apply now!