Job Title: Customer Service Administrator
Location: Basingstoke
Remuneration: £27,000 - £28,000 per annum
Contract Details: Permanent, Full-Time

Are you ready to join a dynamic team in the Manufacturing & Production industry? We're on the lookout for a cheerful and professional Customer Service Administrator to help deliver exceptional support to clients! If you have a knack for problem-solving and a passion for customer satisfaction, we want to hear from you!

Responsibilities:
As a Customer Service Administrator, you will play a pivotal role in ensuring customers receive top-notch service. Your day-to-day responsibilities will include:

• Managing customer inquiries with a friendly and positive attitude.
• Processing orders accurately and efficiently using Sage.
• Maintaining records and databases in Excel.
• Collaborating with various departments to resolve customer issues swiftly.
• Assisting in the preparation of reports and documentation.
• Providing support to the sales team when required.
• Identifying areas for improvement in our customer service processes.

Key Skills:
To excel in this role, you will need:

• Proficiency in Sage and Excel.
• Excellent communication skills, both verbal and written.
• Strong organisational and multitasking abilities.
• A customer-centric mindset with a proactive approach to problem-solving.
• A positive attitude and a willingness to learn.

Ready to take the next step in your career? Apply now and become an integral part of the team.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.