Customer Service Advisor

Customer Service Advisor

• Exceptional opportunity to join a leading financial organisation as a Customer Service Advisor
• Basic salary £22,800 + attractive benefits package including generous holiday allowance, pension and more!
• Caerphilly - Office based
• Previous experience in customer service, preferably within the banking or financial services industry
• Apply online or contact Kelly Harvey via /

About the client:
My client is a leading financial services company specializing in the acquisition of consumer and business loans from major UK banks, credit card providers, retailers, and other lenders. Their mission is to provide exceptional service to both clients and customers by facilitating efficient loan repayments. Their customer-centric approach and dedication to excellence continue to drive their success in the loan acquisition and management field.

The Benefits:

• Be part of an innovative and fast-growing Financial company
• Opportunities for career growth and development in a dynamic industry
• Competitive salary and benefits package
• Collaborative and inclusive work environment
• Contribute to large well known clients

The Customer Service Advisor Role:
As a Customer Service Advisor, you'll be the crucial link between our company and our clients, decoding financial complexities and empowering people to take control of their finances. Each day brings new challenges. You'll blend your people skills work with the use of cutting-edge tools and your growing expertise to our tailored solutions.

Customer Service Advisor - Essential Skills:

• Current or recent Customer Service experience with a passion for providing exceptional service
• Experience working in a contact centre environment, answering phone calls both inbound and outbound
• Excellent communication and interpersonal skills, with a customer-centric attitude
• Problem-solving abilities and a proactive approach to customer inquiries and requests
• Detail-oriented and organised

To Be Considered:
Please either apply by clicking online or emailing me directly to. For further information please call me on or . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Key Skills: Customer Services, Financial Services, Calls, Hardwork, Communication