Insurance Administrator

We are seeking an Insurance Administrator to support our Corporate Finance Manager in delivering a high-quality service aligned with our Vision, Mission Statement, and values. This role is crucial in coordinating all insurance risk within the business, ensuring we have the appropriate insurance to mitigate current and future risks.

Day to Day of the role:

• Assist in the procurement of insurance services, including tendering, negotiation of long-term agreements, and renewals to manage risks and deliver value for money.
• Engage key stakeholders across the business in the insurance procurement process and manage relationships with insurers, brokers, and consultants.
• Ensure the association has optimal insurance cover and manage claims in a timely manner.
• Handle property, liability, and other claims through a robust process, engaging stakeholders and identifying training needs and risk awareness.
• Collaborate with Health & Safety, Human Resources, and other departments to manage risk effectively.
• Serve as the initial point of contact for all claims, notifications, and day-to-day queries, maintaining records and managing the insurance mailbox.
• Work with internal and external stakeholders to defend and investigate claims.
• Assist in recovering and reconciling insurance funds from insurers and third parties.
• Maintain the insurance claims register and provide finance with monthly accruals of outstanding claims.
• Support the organisation in improving performance and teamwork, promoting training, cultural change, and engagement with HR policies and processes.

Required Skills & Qualifications:

• Degree or relevant equivalent professional qualification.
• Membership of a Legal body and/or CII.
• Evidence of continued Professional Development.
• High levels of literacy and numeracy.
• Experience in claims management service, policies, and procedures, and risk awareness across organisations.
• Knowledge of insurance matters within Property, Housing, Building & Motor environments.
• Demonstrable knowledge of insurance cover, claims procedures, and policy renewals.
• Ability to manage projects/workload to budget and deadlines, being proactive and demonstrating resilience in a fast-paced and changing environment.
• Experience in managing diverse stakeholder relationships with excellent communication and negotiation skills.
• Excellent IT skills, including proficiency in MS Office applications and Treasury Management Systems.
• Experience using Excel for maintaining spreadsheets, identifying trends, and creating reports/dashboards.

Benefits:

• Competitive salary package.
• Opportunities for professional development.
• Engaging and supportive work environment.
• Access to industry-leading tools and technologies.

To apply for the Insurance Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.