IT Support Engineer

IT Support Engineer

• Location: Ringwood, Hampshire
• Salary: Up to £24,000 per annum + benefits
• Role Type: Full-Time, Permanent
• Opportunities: Career progression, certification, and training

ABOUT THE CLIENT:
Our client is a dynamic and rapidly growing IT Solutions Provider known for delivering top-tier technology services across various industries. Due to their continued success, they are seeking a passionate IT Support Engineer to join their thriving team. This role is ideal for someone looking to advance their skills in a fast-paced environment, with plenty of opportunities for growth and development.

THE BENEFITS:

• Competitive salary with clear progression opportunities
• Training and certification support
• Health & wellbeing programme
• Cycle to work scheme
• Paid volunteer time
• On-site parking
• Company pension and life insurance

THE IT SUPPORT ENGINEER ROLE:
As an IT Support Engineer, you will be the first point of contact for clients, providing excellent customer service and technical support. Your responsibilities will include managing helpdesk calls, monitoring client systems, and supporting project work. The role requires strong communication skills, a customer-focused approach, and the ability to work independently while collaborating with team members and third-party suppliers.

IT SUPPORT ENGINEER ESSENTIAL SKILLS:

• Proficiency with Windows 10/11 and desktop support
• Experience with hardware setups, PC configurations, and installations
• Strong problem-solving abilities
• Excellent telephone manner and interpersonal skills
• Knowledge of mobile device support and basic networking (LAN/WAN)
• Willingness to learn and develop in a supportive environment

TO BE CONSIDERED:
Please either apply through this advert or email me directly at . For further information, feel free to contact me. By applying for this role, you give express consent for us to process and submit your application to our client in conjunction with this vacancy only.

KEY SKILLS:
IT Support Engineer, Windows 10/11, Desktop Support, PC Configuration, Networking, Customer Service, Technical Support, Helpdesk