IT Support Specialist

IT SUPPORT SPECIALIST

• Salary up to £34,000 + benefits
• Stoke office - fully on-site requirement with mixture of shifts

ABOUT THE CLIENT:
My client is a globally recognised organisation who you can trust, with their nearly 25 year expertise and ever growing teams, they have become a leading name in their industry and are looking for an IT Support Specialist to join them! This is an amazing opportunity to work with one of the biggest companies within their sector supporting their IT team as a specialist within your field, become an integral part of the team and grow your career to the next level.

THE BENEFITS:

• Company pension scheme
• 25 days holiday + bank holidays + birthday off
• Life assurance
• Development and training opportunities for career progression
• Eye care + free gym membership

THE IT SUPPORT SPECIALIST ROLE:

• As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals
• You will be diagnosing and finding solutions for all hardware and software issues
• You will be providing an on call service
• You will be adhering to published processes and procedures whilst investigating changes
• You will be maintaining asset inventory ensure accuracy at all times

IT SUPPORT SUPPORT SPECIALIST - ESSENTIAL SKILLS:

• Demonstrable experience supporting a VIP or executive user base.
• Strong stakeholder management and communication skills.
• Experience with hardware and software support on PC, Mac, iOS and Android devices.
• Experience in the support and implementation of anti-virus and security products.
• Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies

TO BE CONSIDERED:
Please either apply by clicking online or emailing me directly to . For further information please call me on // . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

KEY SKILLS:
IT Support, VIP, Windows10, PC, Mac, Collaboration tooling, Stakeholder management, Citrix, Active Directory, Teams, Executive