ITAM Specialist

We are now looking for an enthusiastic, self-motivated and proactive individual to join our team as an IT Asset Specialist. This role will be perfect for an individual who excels both independently and within a team, and who can contribute to the evolution of our IT asset management practices.

The successful candidate will work alongside the existing team member to ensure the efficient completion of all day-to-day activities related to hardware and software asset management. This includes tracking and auditing hardware and software assets, disposing of hardware assets in accordance with relevant regulations, identifying opportunities to reduce costs and mitigate risks associated with software licensing, and maintaining an effective license position for all software contracts.

What does the job involve?

• Keeping track of all IT assets owned by the organisation, including hardware, software, and licenses.
• Managing the entire lifecycle of IT assets, from procurement to retirement or disposal.
• Monitoring software licenses to ensure compliance with vendor agreements and optimising license usage to minimise costs.
• Conducting regular audits to verify the accuracy of asset inventories and ensure compliance with organisational and regulatory requirements.
• Analysing asset usage patterns and identifying opportunities to optimise resources and reduce costs without compromising performance.
• Ongoing review of existing Asset Management processes and procedures to identify areas of improvement, ensuring improvement activities and planed and implemented.
• Helping drive better practices and culture across the organisation by embedding ITAM into all existing processes, including new starters, leavers, procurement, and projects.
• Supporting the IT Service Manager with supplier management activities, such as attending suppler service meetings, preparing supplier score cards and monthly supplier MI.

Competence, Knowledge and Skills

• Strong communication and interpersonal skills.
• Excellent organisational and time management skills.
• Ability foster collaboration and teamwork with other departments.

• Previous experience in an IT Asset management co-ordinator, specialist, or similar role.
• Knowledge of Hardware Asset life cycle from request to disposal.
• Experience interpreting licensing terms and conditions, purchase orders, and service agreements.
• Knowledge of software management practices, ensuring optimal use and compliance with licensing agreements.
• Experience with Microsoft Office desktop tools (Word, Excel, Outlook)
• Experience of Atlassian tools (JIRA, Confluence) - desirable
• ITIL V3/4 certification - desirable

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits:

• Starting salary of £40,000 - £55,000 DOE
• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan - provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.