Lead Manager QA - Commercial Lending

Remote with occasional travel into Leeds

Salary: Competitive

About the Lead Manager QA - Commercial Lending role

Our client is a well-established Mutual with a well-deserved reputation for their culture, ethos etc. They offer a flexible approach, scope for personal & career development & an inclusive, collegiate environment.

Within their offering the business has a strong Commercial Lending proposition & has significantly grown their lending book in this space over the last few years, with ongoing ambitions to continue this trajectory.

A critical component of this expansion and transformation is ensuring they have a robust control framework to ensure their lending is of the right quality and meets their risk appetite. The Quality Assurance (QA) function is a key control function that ensures their lending aligns to lending policy and their financial crime risk appetite.

Purpose & Responsibilities of the Lead Manager QA - Commercial Lending role

As a Lead Manager QA - Commercial Lending you’ll undertake the following;

• Lead a small team of QA consultants, ensuring the team undertake scheduled programme of review activity to ensure the lending is sound, and provides good outcomes for the lender & their customers.
• Provide feedback to lending teams, underwriters and CDD (customer due diligence) consultants on outcomes of QA reviews, fostering sense of learning and improvement.
• Ensuring lending decisions made by underwriters adhere to policy and risk appetite across various areas of lending inc Buy to Let, Commercial Investment & Commercial Owner Occupied lending.
• Undertake thematic reviews around key control points of the customer journey to identify and remedy any potential gaps.
• Provide strategic inputs to future lending strategy, including around lending policy and risk appetite.
• Mange key stakeholders at senior level, including presenting to committees.
• Be at the forefront of driving transformational change.

It’s important to have combination of experience within commercial lending environment (covering BTL, Commercial Investment & SME lending), as well as experience within an aspect of risk management (e.g. underwriting, QA, 2nd LoD, audit, or customer facing role).

What you’ll get in return is a rewarding career at an organisation that supports colleagues’ growth and development. You’ll see the real difference you and your team make by playing a key role in ensuring the lender meets their growth plans for the Commercial lending function in a safe and responsible way.

Essential Skills and Experience of the Lead Manager QA - Commercial Lendingrole

• You’ll have ability to be a dynamic leader of a small team, ensuring they are engaged around the business purpose and strategy.
• You’ll have direct experience of complex commercial lending (preferably across BTL, Commercial Investment & Commercial SME Owner Occupied).
• You’ll have a strong eye for detail and complexity, with experience of sound decision making.
• You’ll have the ability to build strong stakeholder relationships with those you work with, creating a position of mutual respect and ensuring effective collaboration.
• You’ll have experience of driving change and transformation in fast paced environment.
• You’ll have an element of creativity to evolve how QA is undertaken and experience of managing / delivering change.

For more info about the Senior Credit Risk role or to apply please send your CV across.