Network Manager

Network Manager

Various locations available - London Outside the M25 , Birmingham, Kent and Somerset

£40,000 - £60,000 Plus Pension, 28 days holiday, a generous fuel allowance + full training + ongoing career support + 37.5 hour week

Hybrid role within various sites local to your area 3-4 days a week, home based 1-2 days a week.

A leading managed IT service provider requires Network Managers to support IT with their partners in London, the South, and the Midlands.

You will be running the day-to-day helpdesk onsite and providing first—and second-line support while working with the customer, so hands-on experience is also required.

Your responsibilities will include,

• Running the service desk and resolving 1st-2nd line support calls and ensuring all calls are followed through by your team members
• Supporting and maintaining the infrastructure within the school/college to ensure maximum uptime
• troubleshooting within a predominantly Microsoft environment
• Ensuring that you keep the Senior Engineers and Helpdesk team aware of any issues that need to be raised and escalated
• Support and manage key infrastructure projects in partnership
• interface between the client and us -
• You will manage the day-to-day workload of your team, ensuring you get the best out of their talents.

Our Requirements

• Experience in supporting IT in a controlled environment
• Microsoft Server Skills
• Management experience desirable
• AD
• DNS
• DHCP
• Group Policies
• Education experience is preferred but not essential.

Benefits

• Career development and advancement opportunities.
• Microsoft Training Vouchers
• SAGE Employee Benefits

DBS required.