Office Manager

Office Manager

Experience:

At least 3 years in a small business office administrative role ideally within the IT sector

5 days from our South London office

Full time, 9am-6pm Monday - Friday

Work authorisation: United Kingdom (required

Key Responsibilities:

Administrative office tasks to include the following:

Managing all customer and supplier queries via telephone and email.

Ordering office supplies to ensure the smooth running of the business.

Onboarding and offboarding of customers on your records database.

Creating new customers in Xero (accounts system)

Provide user assistance as required

Documenting process and procedures in detail

Creating monthly invoices in Xero with customised phone reports as requested by the business.

Other general office admin duties, answering the phone, passing on messages within the team, keeping the general office flow running.

Managing timesheets for all off-site employees, holiday planner, general calendar management to ensure cohesive running of the office.

Experience and Knowledge:

At least 3 years in a small business office administrative role ideally within the IT sector

Excellent problem solving and communication skills (email and telephone) Exceptional customer service skills and telephone manner

Good IT awareness

Must be able to undertake a process-driven workflow.

Good communications skills in order for to convey well-worded emails.

Personality & Attributes:

Able to work as an individual and within a team

Target driven, focused on achieving goals and tenacious in your approach, self-motivated

Direct and honest, respectful of others

Excellent time management and dispute management skills

What you’ll receive:

Permanent contract, full time, 9am-6pm Monday - Friday

Starting salary £30,000, rising to £32,000 after 6 months in the role subject to performance)

20 days holiday, plus 8 bank holidays

Annual cost of living salary increase & pension contribution