Operations Administrator (University 12 Month Fixed-Term Contract)

We are now looking to recruit a hardworking, articulate individual to join our Operational Banking team on a 12 month fixed term contract.

The Operational Banking and Cash Teams provide effective cash management and accurate record keeping for funds moving into and out of the Platform for our Investcentre, AJ Bell (D2C), Custody Solutions and Traditional Clients.

This role is key to ensuring customers are serviced efficiently and that AJ Bells records are accurate at all times to ensure all client money is protected according to FCA regulations. The Administrator will work closely with other team members to support team performance in achievement of all SLAs and KPIs through effective delivery of the workflows in line with procedures and controls.

This role also supports other teams across AJ Bell by providing service and answering queries.

What does the job involve?

• Facilitating, instructing and processing the movement of funds between customers own accounts, internal company bank accounts and external Investment Partners and Banks
• Processing and banking cheques received in relation to client cash settlement
• Instructing cash movements on the online banking systems & identifying/applying incoming payments
• Running deposit interest calculations and applying to client accounts
• Ensure all funds relating to Client Money are processed and adequately protected

What you'll have:

• You will have a minimum of 5 GCSE's grades A*-C (or equivalent) including Maths and English
• Ability and commitment to deliver excellent customer service skills
• Strong communication skills, both written and verbal.
• Competent IT skills, including Word, Excel and Outlook.
• Ability to work to deadlines and under pressure, at times unsupervised
• Experience of financial services, or a keen interest in it, is desirable

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits:

• Starting salary of up to £24,000
• Annual holiday entitlement of 25 days plus Bank Holidays
• A choice of pension schemes with matched contributions up to 7%
• Discretionary bonus scheme
• Health Cash Plan - provided by Medicash
• Discounted private healthcare scheme and dental plan
• Free gym membership
• Employee Assistance Programme
• Death in service scheme
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.