Payment Consultant

Job Title: Payment Consultant

Location: Birmingham

Our client is on the of the UK's major retail and commercial banks, empowering over 14 million personal, small business and SME customers throughout the UK and Ireland!

Providing global market access and trading, financing, risk management and transaction banking services, they retain historical precedent and a national presence that sets them apart from other employers.

They now have an exciting opportunity for ambitious graduates to join their leading organisation as Payment Consultants! This is a fantastic opportunity to join an innovative blue-chip company!

Benefits:

• A competitive basic salary of £25,000
• Y1 OTE of £26,875!
• Excellent learning and development potential
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes
• Fantastic offices in the city centre
• Amazing opportunities to progress with a leading organisation

Role:

As a Payment Consultant you'll work with business customers over the telephone, to deliver key income and service results. You'll help SME customers to reach their business ambitions by identifying the appropriate product and service options to support them in taking card payments.

Day-to-day you'll be:

• Delivering against productivity, income and target leads
• Owning the customer onboarding journey, ensuring it is delivered right first time
• Utlising marketing materials to proactively contact customers to offer additional benefits
• Owning and responding to customer queries and complaints efficiently and effectively
• Collaborating with stakeholders across the bank to deliver the right bespoke solutions for customers needs

Requirements:

• Educated to degree level
• Possess exceptional communication and interpersonal skills
• Excellent customer service skills
• Self-motivated, with a strong desire to succeed

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.