Property Manager

Are you experienced in Property Management, Facilities Management, Lettings, Business Development, or customer relations? If so, we invite you to explore the opportunity below!

Our client is seeking a dedicated Property Manager to join their Inverness team. This dynamic role places you at the heart of a company that prioritizes exceptional customer service.

As a Property Manager, you will oversee a portfolio of clients, ensuring top-tier service delivery.

Salary: £25,000 - £32,000 DOE and will be reviewed during 6-month probationary period review.

Company Benefits Include:

• Pension scheme.
• Annual bonus.
• Yearly appraisals.
• Employee loan scheme.
• Car allowance (£3,200 per annum).
• Complimentary birthday off each year.
• Additional complimentary festive leave.
• 3 'hour back' vouchers per year.
• All expenses paid Summer & Christmas nights out.
• Early finish on a Friday.
• Group Life Insurance.
• Extra 15 minutes for lunch when it's warm & sunny.
• Monthly fully paid staff lunch.
• Kitchen stocked with essentials to help yourself to.
• Group challenges with prizes up for grabs.

Responsibilities Include:

• Oversee the delivery of the customer experience.
• Develop and maintain relationships with both customers and contractors.
• Create and distribute regular customer communications.
• Hold regular owners’ meetings, both individually and in groups.
• Plan, attend, and manage evening AGMs for portfolio sites.
• Instruct and monitor both reactive and proactive repairs.
• Manage and coordinate the customer insurance claims process.
• Conduct regular property visits.
• Previous experience in a property role.
• Strong communication skills.
• Ability to work effectively as part of a team.
• Proficient in using Office 365.
• Ability to meet targets.
• Performs well under pressure.
• Previous experience with a CRM system is preferable but not essential.