• Managing a caseload of residential property matters from inception through to conclusion; including, sales & purchase, re-mortgage, transfers of equity, new build, right to buy, retirement, shared ownership schemes and lease extensions.
• Processing cases in a timely and cost-effective manner.
• Liaising directly with clients, estate agents and lenders.
• Developing professional relationships, both with clients and Introducers.
• Generating a fee income in line with agreed targets.
• To manage own work allocation, productivity and quality of work with minimum supervision.
• Meeting clients and taking detailed instructions

About the Person:

To be a successful candidate for this role you must also have the following attributes, skills and experience:

• Have experience of managing your own caseload.
• Have exceptional client service skills, going above and beyond client expectations.
• Be organised and process driven.
• Be commercially astute, understanding the importance of business targets and their impact to the practice.
• Committed to providing an excellent standard of client care.
• Be IT literate with experience of using a web-based case management system.
• Understanding the importance of communicating with clients, solicitors, and introducers.

About Rewards and Benefits:

In return for your hard work, you will receive the below company benefits:

• Pension Scheme
• Health cash plan for workplace wellbeing
• Employee referral bonus
• Up to 33 days' paid leave per year
• Christmas Shutdown