Team Administrator

Team Administrator

• Central Redhill
• £12.50 per hour
• Monday to Friday, with no weekends or Bank Holidays
• Initially a 3 month temporary contract, with potential of extensions

We have a fantastic opportunity for an experienced Administrator to join our local client.

This challenging and rewarding role involves administering occupational pension schemes, handling new joiners, leavers, retirees, and calculating renewals and member contributions.

Responsibilities:

• Communicate effectively with clients/members via phone, letter, and email
• Provide a consistently high-quality customer experience
• Address simple queries using standard letters and procedures
• Escalate potential problems and complaints promptly
• Monitor workflow to meet service levels
• Perform accurate manual calculations
• Support the team with complex projects as needed
• Develop knowledge of clients' pension schemes
• Identify and communicate areas for service improvement

Your Experience:

• High level of accuracy
• Experience in DB or DC pensions would be advantageous
• Ability to work under pressure and meet targets
• Strong written and verbal communication skills
• Customer and quality-focused
• Computer literate

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

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