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Customer service courses

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  • Microsoft Office Skills (MS Excel, Word, PowerPoint, Access), Administration & IT Training

    Skill Up
    Flash Sale: Upto 50% OFF! 35-in-1 Premium Bundle | CPD Certified | Free PDF & HARDCOPY Certificates | Lifetime Access
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 350 CPD points
    • Tutor support
    Great service
    Trending
    ✿ 35 in 1 “Microsoft Office Skills (MS Excel, Word, PowerPoint, Access), Administration & IT Training” Mega Bundle ✿ ► Additionally get a wide range of Gifts: 35 Free PDF Certificates 1 Free Hard Copy Certificate (According to the Learner's Choice) Are you tired of sear …
    Save 33%
    £100 £150

  • Certified Data Analyst Course with Career Guarantee

    Nuyew Tech Academy
    Accelerate Your Data Analyst Career: Fast-Track Program with Exams, TOTUM Card & Career Support. Enrol Today!
    • Online
    • 9 months · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Learn the most in-demand digital skills in the world today with the Nuyew Tech Academy A Data and Business Intelligence Analyst gathers, cleans, and studies data sets to help solve problems. Gain the job-ready skills for an entry-level Data and Business Intelligence Analyst role …
    £2,495

  • Customer Service Advanced Diploma

    Course Line
    11 Premium course bundle | 11 Free Certificates | Designed by Industry Experts | No Hidden Fees | 24/7 student support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...your career in the Customer Service field. This Customer Service bundle comes with Course 1: Customer Service Course 2: Customer Care Getting it Right Course 3: Customer Relationship Management Course 4: Customer Service Skills Course 5: Customer Service Training: Managing …
    £109

  • Office Administration, Business Administration & Retail Customer Service

    Academy for Health & Fitness
    All in one Package| 20 Courses Bundle | 200 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 106 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles. We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle …
    £109

  • Customer Service Skills Online Training Series

    Learning 247
    • Online
    • Self-paced
    • Certificate(s) included
    Great service
    Customer Service Skills Online Training Series Training Series Overview This course covers the basics of customer service. Students will learn about understanding customer service and focusing on the customer. They will also learn about interacting on the telephone …
    £79

  • Customer Service - Course

    Inspire London College Ltd
    Level 5 Diploma in Customer Service, Endorsed by TQUK, Online Quiz Based Assessment included, 100 CPD Points
    • 92 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...outstanding customer service to generate return business Build good will through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal with difficult customers Module 2: Customer Support This Customer Service module …
    £12

  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | 30 Free PDF & Hardcopy Certificate | Transcripts Available | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Courses : ➽ Course 01: Customer Service ➽ Course 02: Customer Service Advisor ➽ Course 03: Retail Customer Service - Level 3 ➽ Course 04: Patient Customer Service ➽ Course 05: Communication & Customer Service for Receptionist ➽ Course 06: Phone-Based Customer Service ➽ Course 07: Digital …
    £300

  • Certified Cloud Engineer Course with Career Guarantee

    Nuyew Tech Academy
    Accelerate Your Cloud Engineer Career: Fast-Track Program with Exams, TOTUM Card & Career Support. Enrol Today!
    • Online
    • 9 months · Self-paced
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Learn the most in-demand digital skills in the world today with the Nuyew Tech Academy If you enjoy problem solving and have good analytical skills, this could be the career for you. Cloud Network Engineers implement, maintain, support, develop and sometimes design communications …
    £2,495

  • Customer Service and Public Relations Diploma

    UK Professional Development Academy LTD
    Level 5 Diploma in Customer Service and Public Relations, CPD accredited With tutor support and Quiz based exam included
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...Provide outstanding customer service over the phone Connect with customers through online tools Deal with difficult customers Module 2: Customer Support Define customer support Know the different venues for customer support Recognize the challenges of customer support Learn different …
    Save 39%
    £12 £19.99

  • Customer Service Level 2 - CPD Certified & Skills for Care Endorsed & TQUK Endorsed

    ProTrainings Europe Limited
    Video online training offering flexible training on any device at a time that meets your schedule, full course support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    Great service
    ...impacts on customer service 2. Understand how customer needs and expectations are formed 2.1 Describe the purpose of an organisation’s service offer 2.2 Describe how customer expectations are formed 2.3 Describe the relationship between customer expectations and customer satisfaction …
    £24.95

  • Customer Service Training Course

    One Education
    Accredited by CPD | Advanced Audio Visual Lessons | Tutor Support Included | 14 Days Money Back Guarantee
    • 10 students
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...Money Back Guarantee Customer Service Course Curriculum Module 01: Introduction to Customer Service Module 02: Characteristics of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate with Customers Module 05: Handling Customer Complaints Module 06: …
    £21

  • Customer Service Training

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Service Trainer or want to learn more skills on Customer Service Training but unsure of where to start, then this Customer Service Training course will set you up with a solid foundation to become a confident Customer Service Trainer and develop …
    Save 69%
    £12 £39

  • Customer Service Assistant

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Service Assistant or want to learn more skills on Customer Service Assistant but unsure of where to start, then this Customer Service Assistant course will set you up with a solid foundation to become a confident Customer Service Assistant and develop …
    Save 69%
    £12 £39

  • Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) with Admin, Secretarial & PA

    Apex Learning
    CPD Certified | 8-in-1 Bundle| ** 3 Bonus Gift Courses** | Gifts: Free PDF & Hardcopy Certificate + SID - Worth £180
    • 352 students
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    Whether you're a novice or an experienced user wishing to advance your Microsoft Office Skills (Excel, Word, PowerPoint), IT Functional Skills with Admin, Secretarial & PA this course offers many things for you. This Microsoft Office Skills with Admin, Secretarial & PA co …
    Save 67%
    £21 £65

  • Customer Services Manager

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Services Manager or want to learn more skills on Customer Services Manager but unsure of where to start, then this Customer Services Manager course will set you up with a solid foundation to become a confident Customer Services Manager and develop more …
    Save 69%
    £12 £39

  • Customer Service Advisor

    Lead Academy
    Updated Training - 2024 |Free CPD UK Accredited PDF Certificate |Recognised Certificate | Exam Included| Lifetime Acces
    • Online
    • Self-paced
    • Certificate(s) included
    • 1 CPD point
    • Tutor support
    Great service
    ...interested in working as a Customer Service Advisor or want to learn more skills on Customer Service Advisor but unsure of where to start, then this Customer Service Advisor course will set you up with a solid foundation to become a confident Customer Service Advisor and develop more …
    Save 69%
    £12 £39

  • Ultimate Customer Service

    Lead Academy
    Level 5 Diploma| Updated Training - 2024 |Free CPD UK Accredited PDF Certificate|Recognised Certificate |Exam Included
    • Online
    • Self-paced
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...“Concierge” Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service More Money $$$ – Through Customer Retention How Much Is A Customer Worth Do You Understand Your Customer Dealing With Difficult Customers “LEAP” Into Customer …
    £12

  • Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking & Microsoft Excel

    Training Express Ltd
    CPD Accredited Complete Office Skills | FREE PDF & Hardcopy Certificates | Free Retake Exam | Lifetime Access
    • 2,085 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ...20: Customer Service training for Admin, secretarial & PA Module 21: Effective Planning and Scheduling Module 22: Invoicing/Petty Cash Microsoft Office Part A: Microsoft Excel 2019 and New Features Part B: Microsoft Word Part B: Microsoft PowerPoint Part C: Microsoft Access …
    Save 20%
    £12 £15

  • Admin, Secretarial & PA (Executive PA), Microsoft Excel- Office Skills

    CPD Courses
    CPD Accredited | Advanced Diploma QLS Level 7 | 200 CPD Points |+2 FREE Courses [40,000+ Students] FREE PDF Certificate
    • 1,134 students
    • Online
    • 13 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    Great service
    Highly rated
    Popular
    ...Window The Ribbon The Backstage View MS Excel Getting Started with Microsoft Excel 2016 Identify the Elements of the Excel Interface Microsoft Excel 2016 MS Powerpoint Modifying the PowerPoint Environment Customize the User Interface The PowerPoint Options Dialog Box The Customize Ribbon …
    Save 57%
    £12 £28

  • Microsoft Excel for Accountants - Complete Training in 24 Hours

    StudyHub
    40% Instant Off > CPD Certified > 5 Career-Oriented Courses >Free Gifts> Free CPD Certified PDF Certificate > Free Exams
    • 38 students
    • Online
    • 23 hours · Self-paced
    • Tutor support
    Great service
    "It's Excel's world, we just live in it." You can't overemphasise the relevance of Excel to the global economy, a valid reason why you should enrol in our comprehensive course and take our MS Excel class. You might still be using Microsoft Excel as a simple tool for data managem …
    £39

  • Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

    Academy for Health & Fitness
    QLS Endorsed! 7 Courses Package + Free PDF Certificate | 250 CPD Points| 100,000+ Learner
    • 758 students
    • Online
    • 14.8 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ...interested in: Microsoft Office Specialist (MOS) Microsoft Office Specialist (MOS) Expert Microsoft Office Specialist (MOS) Master Microsoft Specialist certification in Office 365 MS Office User Touch Typing Worker Microsoft Office Skills (Excel, Word, Access) The Microsoft Office Skills …
    Save 7%
    £12 £12.99

  • Microsoft Outlook: Learn Outlook Basics

    Course Drive
    Developed by a Microsoft Certified Systems Engineer (MCSE) | ***GIFTS : Excel Tips & Tricks E-Book + Career Guidelines
    • 19 students
    • Online
    • 0.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    Welcome to the Microsoft Outlook - Learn Outlook Basics course! In this comprehensive course, you will embark on a journey to master the fundamentals of Microsoft Outlook. Whether you're new to Outlook or have some experience, this course will equip you with the essential …
    £12

  • Microsoft Office Diploma: (Microsoft Excel, Word, PowerPoint) + Data Entry & Power BI

    Training Express Ltd
    8-in-1 Complete Bundle | 8 FREE Certificates + Data Analyst & Data Entry Course | Free Retake Exam | Lifetime access
    • 308 students
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    Popular
    Trending
    ...outline of our Microsoft Office Skills course is as follows: Course 01: Microsoft Office Skills: Microsoft Excel Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations in Microsoft Excel and more.. Course 02: Microsoft Word 2019 Microsoft Word 2019 …
    Save 20%
    £12 £15

  • Microsoft Excel Introduction - Online classroom

    MS Office Training Ltd
    Small groups - Trainer led Live online classes and 1 year email support
    • 290 enquiries
    • Online
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Foster - CNN 1 year email support service Take a look at the consistent excellent feedback from trainees visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365 ; ranging …
    £250

  • Customer Care - Course

    Inspire London College Ltd
    Level 3 Certificate in Customer Care with study materials, tutor support and quiz based exam, 40 CPD Points
    • Online
    • 4 weeks · Self-paced
    • 40 CPD points
    • Tutor support
    Great service
    ...attitude affects customer service Identify your customers’ needs Use outstanding customer service to generate return business Build good will through in-person customer service Provide outstanding customer service over the phone Know the different venues for customer support Recognise …
    Save 40%
    £12 £20

  • Complete Microsoft Office Skills with Admin, Secretarial & PA (Executive PA)

    Academy for Health & Fitness
    QLS Endorsed! 7 Courses Package + Free PDF Certificate | 250 CPD Points| 100,000+ Learner
    • 758 students
    • Online
    • 14.8 hours · Self-paced
    • Certificate(s) included
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★ ***Best Deal of the Market. Offer Ends Today*** In today's fast-paced business world, administrative roles require diverse skills to thrive and succeed. Our Complete Microsoft Office Skills with Admin, Secretar …
    Save 7%
    £12 £12.99

  • CRM: Customer Relationship Management course

    Inspire London College Ltd
    Level 5 Diploma in Customer Relationship Management - Learn CRM skills with our online level 5 course
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...relationships with current customers or attract new ones. Different Customer Relationship Management policies are the core objective of modern organisations, and they hire skilled professionals and efficient staff to manage their customers. ILC's tutorial on Customer Relationship Management …
    £12

  • Microsoft PowerPoint – Beginner Course - Level 2 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...learners should have their own copy of Microsoft PowerPoint 2013. If learner does not own a copy of the software, Microsoft provide a free trial version of Microsoft PowerPoint 2013. Accreditation and Certificate The Level 3 Award Microsoft PowerPoint Beginner course has been independently …
    £12

  • Microsoft PowerPoint – Advanced Course - Level 4 CPD

    Course Pride
    CPD Course, Free CPD Digital Certificate included, Final Exam included, 24/7 Access, Tutor Support and More
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • 9 CPD points
    • Tutor support
    Great service
    ...learners should have their own copy of Microsoft PowerPoint 2013. If learner does not own a copy of the software, Microsoft provide a free trial version of Microsoft PowerPoint 2013. Accreditation and Certificate The Level 4 Award Microsoft PowerPoint Advanced course has been independently …
    £12

  • Customer Support: course

    UK Professional Development Academy LTD
    Certificate in Customer Support (CPD Accredited) with tutor support and quiz based exam
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...difference between customer service and customer support. Another aim of the Customer Support certificate is to understand candidates with challenges to customer support and different applications used in the organisation's customer support. Identify and establish online customer support documentation …
    £12

  • Storyals Real Life Microsoft 365 Course for Frontline Workers

    Storyals
    Story-based course on how to get the most out of the digital tools in Microsoft 365 as a frontline worker.
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    ...digitally using Microsoft Teams Improve team efficiency with new apps in Microsoft Teams Connect and communicate wherever you are using Microsoft Teams Enrich your daily communication using Microsoft Teams Quiz: Connect and communicate wherever you are using Microsoft Teams …
    £39
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, Microsoft 365 and Microsoft Office. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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