Reception to Perfection
Practical Training for Professionals
- 10 enquiries
- Classroom - Edinburgh
- 1 day · Full-time
- Tutor support
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...outline Course objective, personal objectives 21st century communication issues Who are our customers? As a customer, how do you like to be treated? What makes people feel valued? The service equation Micro - moments of interaction The communication blend, face -to- face and on the
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