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  • Business Skills for Administrators

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    Business Skills for Administrators - Overview The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environm …
    £576
  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 55 enquiries
    • Classroom
    • 3 days · Full-time
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530
  • Business Friendly Finance - Half Day (am)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    Business Friendly Finance - Half Day (am) - Overview This course is aimed at non financial managers and others in positions where an understanding of finance will help them be more effective in their main role. It is designed to demystify financial jargon and introduce the ke …
    £228
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 12 enquiries
    • Classroom
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Strategic Business Support PA Masterclass is Day 1 of the ILM Accredited 7 Key Skills PA Management Programme developed by the Global PA Association, which is a global leader in development of the Executive Assistant & PA Profession. You have the option to attend 1 or 2 d …
    £425
  • Project Management Diploma

    Pitman Training Glasgow & Edinburgh
    • Classroom
    • 200 hours · Part-time or full-time
    • Professional certification
    • 200 CPD points
    • Tutor support
    This Project Management Diploma has been created to help you learn to manage a project successfully through its initiation, planning, progression and closure. As well as this you will develop other skills such as leadership, communication, risk management and financial manageme …
    £2,550
  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468
  • Project Management for Data Analysts

    Pitman Training Essex and Suffolk
    Choose flexible campus or online study.
    • Classroom
    • 12 hours · Part-time
    • 12 CPD points
    • Tutor support
    In this course, you’ll learn the concepts and tools most commonly used for project management in data science. This course is for anyone who is interested in learning the approaches and techniques used for project management in data science and other technical fields.
    £299
  • Data Analysis and Visualisation with Excel Power Pivot - Pro

    Infero Training Ltd
    Classroom based 1 day course with LIVE TRAINER with Post Course Support - Nationwide £238
    • 46 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course is part of 3 days Data Analysis and Visualisation with Excel PRO course and helps you to gain a comprehensive, practical understanding of data analysis with Power Pivot. Big data that is being collected all the time leads to an overwhelmi …
    £285.60
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495
  • Fundamentals of AI and Machine Learning

    Pitman Training Essex and Suffolk
    Choose flexible campus or online study.
    • Classroom
    • 4 hours · Part-time
    • 3 CPD points
    • Tutor support
    In this course, we’ll introduce you to essential concepts of artificial intelligence and machine learning –– technologies that are increasingly relevant in today’s sophisticated workplaces. This course is for anyone who is interested in artificial intelligence and machine lea …
    £199
  • Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom
    • 3 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312
  • Advanced Facilitation Skills (1 Day)

    Practical Training for Professionals
    • 13 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Facilitation Skills (1 Day) - Overview The modern manager is required to develop and apply a suite of problem solving, decision making and consensus building tools to harness the intelligence, creativity and energy of the people whose commitment is required if key bu …
    £540
    • 26 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
    £495
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
  • Lean Six Sigma Black Belt Upgrade

    100% Effective Limited
    5 Day Lean Six Sigma Black Belt provided with CSSC Accreditation and Support!
    • Classroom
    • 5 days · Full-time
    • 170 CPD points
    • Tutor support
    Lean Six Sigma is a proven business improvement approach used by organisations all over the world. Lean Six Sigma Black Belt is the level of training you will need if you want to use the approach to tackle large-scale change at your place of work. Lean Six Sigma Black Belts r …
    £3,270
  • Professional Writing Skills - Overview

    Practical Training for Professionals
    • 23 enquiries
    • Classroom
    • Part-time
    • 55 CPD points
    The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can convey their messages clearly and concisely in writing and make the appropriate impact on their readers. This Professional Writing Skills course is availa …
    £540
  • Bid and Tender Writing Training

    Thornton & Lowe
    Increase your chances of success - Develop your skills on writing successful tenders. CPD certificate included
    • 237 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    Delivered by an experienced Bid Manager, our Bid Writing workshop focuses on how to write and develop the content of a bid. This interactive session, which includes practical exercises, covers understanding the buyer, bid writing and presentation.
    £650
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
    £495
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495
  • Supervisory Skills Seminar

    Pitman Training Glasgow & Edinburgh
    • 45 enquiries
    • Classroom
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    SUPERVISORY SKILLS COURSE (2 Days) Get better results from your team • Would enhanced supervisory skills be of benefit to you or any of your employees? • Are you a supervisor or team leader who would like to get better results from your team? • Are you interested in working wit …
    Enquire for pricing
  • 2-day Bid Masterclass

    Thornton & Lowe
    Learn about bid management and bid writing
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • 12 CPD points
    The first day of this workshop will look at the preparation needed for bidding success. The second day of this workshop will look at the development and writing of the bid
    £1,150

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