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Classroom Business courses

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  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service for the Public Sector …
    £468

  • Knowing Your Customer to Maximise Business Opportunities

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...Hours Course Locations Know Your Customer London Know Your Customer Manchester Know Your Customer Nottingham Know Your Customer Birmingham Know Your Customer Bristol Know Your Customer Edinburgh Know Your Customer Leeds Know Your Customer - Timetable 9.30-10.00: Coffee and …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • Tutor support
    ...Skills Manchester Outstanding Customer Service Skills Nottingham Outstanding Customer Service Skills Birmingham Outstanding Customer Service Skills Bristol Outstanding Customer Service Skills Edinburgh Outstanding Customer Service Skills Leeds 09:30 - 10:00 Coffee & Introduction …
    £516

  • Managing the Customer Journey

    Alliance Manchester Business School
    Elevate customer experience and build business reputation. Classroom based course.
    • Classroom
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...two Learn about customer relationship management, relationships dynamics, and customer touchpoints Discover how to apply positive customer journey initiatives in business-to-customer settings Map out your current customer journey to identity your organisation’s challenges and areas for …
    £4,800

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    ...Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Advanced Customer Service …
    £468

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...to improve customer satisfaction and professional competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose …
    £134.40

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after …
    £516

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...exceptional customer service will build trust with those customers so they come back again and again, creating an enduring reputation for your brand and for you. By attending this Customer Service course you will learn the following skills: Achieving consistency in service delivery Service …
    £495

  • Effective Communication Skills

    Powercall Global Training
    Learn how to build trust and instant rapport with effective communication skills
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    ...proficient in English. This course is useful for the following careers: Sales Professionals Marketing Professionals Customer Service Professionals Business Development Business Executives Relationship Managers Telemarketing Professionals …
    £420

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    ...the following: Business growth through increased customer retention and recommendations. Fewer unnecessary escalations to managers (and external regulators). Better reporting / categorisation of complaints. Fewer future complaints due to proactive product / service improvements. Uplifted …
    £495

  • BCS Requirements Engineering | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 35 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...– Nathalie N * SAVE £582 with our BCS Diploma in Business Analysis Training Passport * To be awarded the Diploma in Business Analysis, you must complete four BCS Business Analysis training courses: BCS Business Analysis Practice (3 Days) BCS Requirements Engineering (3 …
    £1,194

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...New service desk and helpdesk employees Experienced service desk and helpdesk employees seeking to enhance their skills Helpdesk managers, team leaders or supervisors who want to be able to teach their team members about best practice People seeking new opportunities in service desk …
    £495

  • Writing Dynamics™ - Business Writing Workshop

    Indigo Business Services
    Produce messages that gain attention; are understood; and readable.
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...collateral. Reports Summaries. Email. Reference guides. Presentations. Service manuals. Brochures. Annual reports. Letters. Technical fact sheets. Promotional texts. Business proposals. Memos. Training materials. Business profiles. Risk analyses. Standards of practice. Media releases. Vision …
    from £945

  • BCS Organisational Behaviour | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 21 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Commercial Awareness) considers the work of the business analyst in a business change project and the aspects of the organisation that may impact the Business Analyst's role. It considers organisational financial management and the business case for change, including Investment Appraisal …
    £1,194

  • Understanding Business Accounts

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • Classroom
    • 10 hours · Part-time
    • 9 CPD points
    • Tutor support
    ...wish to start their own business, those looking for work as well as employees who wish to learn more about how to understand business accounts. This course has no prerequisites. If you’re keen to work in business and need to get a grasp of business-critical information then …
    £359

  • BCS Business Analysis Practice | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 144 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...investigating an organisation's business systems with a view to recommending business improvements Apply techniques in order to analyse and model business systems Identify recommendations for business improvement Assist in the production of a rigorous business case covering the development …
    £1,194

  • BCS Modelling Business Processes | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 42 enquiries
    • Classroom
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...Strategic context and business goals Approaches to business process modelling Definition of a business process Identifying Business Processes Types of processes and functional areas Process view versus functional view Value chain analysis and business performance Hierarchy …
    £1,194

  • Rapid Reading™ - Speed through business documents

    Indigo Business Services
    Speed through business documents – rapidly identify, extract and remember the information you need.
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...books (Business/Studying/Pleasure). Reading policy documents (Managers/HR/Legal). Screen reading (all company employees). What delegates need to bring to the workshop To practice the techniques and get the most out of the workshop, delegates will need to bring a business book or …
    from £552.90

  • Winning More Business in the Final Meeting (2 day course)

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 11 CPD points
    • Tutor support
    ...interactive course uses role-plays and green-light thinking techniques to look for improvements within the delegates' areas of business. This Winning More Business in the Final Meeting (2 day course) course is available throughout the UK. CPD Value 11 Hours DAY 1 09:30 - 10:00 …
    £960

  • Edward de Bono's Lateral Thinking - Business Creativity and Innovation Workshop

    Indigo Business Services
    Empower your people to challenge current thinking, solve problems and generate new ideas
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...challenge current thinking, solve problems and generate new ideas with Edward de Bono’s business creativity and innovation workshop. This is Edward de Bono's internationally acclaimed business creativity and innovation workshop. Creative and innovative thinking is a skill that can …
    from £945

  • Professional Receptionist

    Hamilton Mercer
    • 24 enquiries
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation but …
    £495

  • Agile Business Analysis (AgileBA®)

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 93 enquiries
    • Classroom
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    ...be more responsive to customer expectations and to deliver business value early. Agile Business Analysts are an integrated part of the Agile team throughout the life of the project. They facilitate collaboration within the project team and across the business. In addition to their …
    £1,104

  • Business Analyst Job Ready Program

    Fortray Global Services LTD
    Earn up to 35k as a “Business Analyst” or Your 100% Money Back
    • Classroom
    • Part-time
    Great service
    ...Certified Business Analysis Professional (CBAP®) Course 2: Agile Scrum Master Course 3: Tableau Training Course 4: Data Analysis and Visualization with Python Course 5: Mathematical Optimization for Business Problems Course 6: Business Analyst Capstone Course 7: Harvard Business Publishing …
    £1,500

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring …
    £220

  • Care Business Workshops - Face - Face

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    ...registering your business, to recruiting carers and bringing on new clients. Setting up your business Finance, planning & legal requirements Business planning CQC registration Care delivery Company operations & team Recruitment & compliance Business operations Business development …
    £150
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FAQs

Reed Courses advertises a large variety of Business courses which are delivered by a range of learning providers. The Business courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Business course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Business courses, you might also be interested in Customer service, Business management and Business development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Business courses, Reed Courses also has plenty of paid for online Business courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Business courses. Alternatively you'll be able to enrol on an online Business course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Business course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Business courses from a variety of learning providers.
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