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Advanced Business Cpd courses in Cheadle, Cheshire

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  • Business Development and Business Management

    Thames College
    Level 7 - Two Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
    • Online
    • 36 hours · Self-paced
    • Certificate(s) included
    • 25 CPD points
    • Tutor support
    Great service
    Our QLS courses cover business development, supply chain management, project management, and marketing. These courses provide learners with a comprehensive understanding of the various aspects of running a business. Additionally, our CPD courses will equip learners with practical …
    £300
  • Setting up a courier business

    Discover Training
    CPD Accredited | Free PDF Certificates included | Lifetime Access | Tutor Support
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Setting up a courier business***[Updated 2025] CPD Accredited Free Digital Certificate Starting your own courier business is more than just a pathway to financial independence ; it’s an opportunity to become a vital part of an ever-expanding logistics industry. In this course, …
    £12.99
  • Business Management, Business Analysis & Business Performance Management Diploma Basics

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Embark on a transformative journey into the fundamental pillars of business mastery with our Business Management, Business Analysis & Business Performance Management Diploma Basics. In this comprehensive course, we unravel the secrets to thriving in the dynamic world of busin …
    £12
  • Business Analyst (Interview Preparation Assessment)

    Skill Up
    Exam Preparation & Certification | Free Certificate | Retake Exam | Instant Result | 24/ 7 Tutor Support
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    Great service
    Business Analyst Preparation Quiz The Business Analyst Preparation Quiz is designed to help aspiring and experienced professionals strengthen their understanding of the fundamental concepts and analytical skills required in the business analysis domain. This quiz aims to evalua …
    £12.99
  • Level 5 Business Analysis Course

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Unlock the gateway to a dynamic career with our comprehensive business analysis programme. Dive into the world of business processes, strategic analysis, and solution evaluation, mastering the art of turning data into actionable insights. This course is meticulously designed to e …
    £12
  • Business Process Management Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Unlock the full potential of your organization with our comprehensive Business Process Management Training! This course is designed to equip you with the skills and knowledge to streamline operations, enhance efficiency, and drive continuous improvement in your busin …
    £12
  • Business (Analysis, Management and Development) QLS Endorsed Certificate

    Thames College
    3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Did you know that businesses that prioritise analysis, management, and development are more likely to succeed in today's competitive market? ►►► According to recent statistics, companies that invest in these areas experience a 23% increase in revenue and a 19% reduction in operat …
    Save 24%
    £300 £399
  • Business Intelligence Analyst Training

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In the modern world, the role of a Business Intelligence Analyst is indispensable, making training in this field imperative. The Business Intelligence Analyst Training Course provides comprehensive knowledge in key areas such as an introduction to Business Intelligence, real-ti …
    £12
  • Diploma in Strategic Business Management

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Diploma in Strategic Business Management is crucial in today's dynamic business environment. This course covers a comprehensive curriculum including Introduction to Strategic Management Business, Corporate Governance, Industry Analysis, Strategy Formulation, and more, equip …
    £12
  • Business Management, Business Analysis & Business Performance Management Advanced Diploma

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Embark on a transformative journey into advanced realms of business mastery with our Business Management, Business Analysis & Business Performance Management Advanced Diploma. Elevate your expertise as you delve into modules meticulously designed to empower you with a profoun …
    £12
  • Strategic Business Development

    Study Booth
    CPD QS Accredited + FREE Certificate | Top Career Prep Course | Job Skills | Expert Support & Lifetime Access
    • New course!
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Take Your Business to the Next Level – Learn the Art of Business Development! Emma’s small startup struggled to attract new clients until she discovered the power of Business Development . By refining her strategies, she secured major deals and transformed her company’s growth. …
    £12
  • Start Up and Grow Your Own Business

    Adonis Anastasiou
    Buy and Access the course instantly
    • Online
    • 3.7 hours · Self-paced
    • Certificate(s) included
    • 14 CPD points
    Do you want to create your own business but you don’t know how to do it? Through this online course, we will explain to you step by step how to start your own successful business. The trainer, Adonis Anastasiou, started from scratch and managed in a few years to get to the to …
    £300
  • Business Development & Sales Level 3 & 5 at QLS

    Imperial Academy
    Year End Sale! QLS Level 5 Course | FREE QLS Hard Copy Certificate | FREE 5 Career Guided CPD Courses & PDF Certificates
    • Online
    • 14 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ** Mid-Year Sale is here! Don’t miss your chance to save on our online course! ** Did you know that according to a recent survey, businesses with highly effective sales teams are 81% more likely to surpass their revenue targets than those with less effective teams? If you want …
    Save 13%
    £120 £139
  • Workplace Business Ethics

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Taking a Workplace Business Ethics course is essential in today's modern world, where business integrity and ethical conduct are paramount. Understanding business ethics is not just about knowing the right thing to do; it's about embedding ethical practices into every aspect of …
    £12
  • Professional Business Etiquette

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Taking a Professional Business Etiquette course is crucial in today's competitive world of business. Business etiquette encompasses various aspects like communication skills, e-communication etiquette, meeting protocols, and cross-cultural understanding, all of which are essent …
    £12
  • Global Business Strategies

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Enrolling in a Global Business Strategies course is crucial in today's interconnected world . This course provides comprehensive insights into key business concepts such as international market analysis, global marketing strategies, and global supply chain management. Understandi …
    £12
  • Flourish Your Flower Business

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Flourish Your Flower Business Course is essential in the modern world for anyone looking to thrive in the floristry industry. This comprehensive program covers everything from the services provided by florists to securing a job in the floristry industry and starting your ow …
    £12
  • Business Improvement Techniques

    Academy for Health & Fitness
    Get Access to 2000+ Courses | Free Access For 1 Family Member| Unlimited PDF Transcripts & Certificates| Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Sale Season is HERE! Grab this Offer Right Now! ★★★ Get Access to 2000+ Courses | Get Free Access For 1 Family Member | Unlimited Free PDF Certificates | Unlimited Free PDF Transcripts | Enrolment Letter | Student ID Card | Free Retake Exam | 24/7 Study Support ★★★ [Updated On: …
    £399
  • Business writing course (QLS Level 4)

    College of Media and Publishing
    Unlimited tutor support | No deadlines | Endorsed Certification | Help finding work
    • 51 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    Many leading corporations including AutoTrader, Essex County Council, The Ministry of Defence and the Royal Bank of Scotland use this accredited business writing course to train their staff. And numerous individuals testify that it is practical, effective and great value for mone …
    £549.50
  • Takeaway Kitchen Business Fundamentals

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Are you passionate about food and dreaming of starting your own takeaway kitchen business? Our comprehensive course, Takeaway Kitchen Business Fundamentals, is designed to equip you with the knowledge and skills to turn your culinary dreams into a thriving reality. D …
    £12
  • Business Planning Mastery: Determining Market Size for Your Product

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Welcome to the Business Planning Mastery: Determining Market Size for Your Product course! In today's fast-paced business environment, mastering the art of market sizing is crucial for both aspiring entrepreneurs and seasoned professionals. This course is essential because unde …
    £12
  • Business Contract and Compliance Management

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's dynamic business environment, mastering a Business Contract and Compliance Management course is crucial. This course is designed to equip you with essential skills in contract development, negotiation, compliance management, and auditing. Understanding business compl …
    £12
  • Business and Professional Administration

    Discover Training
    CPD Accredited | Free PDF Certificates included | Lifetime Access | Tutor Support
    • New course!
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Business and Professional Administration***[Updated 2025] CPD Accredited Free Digital Certificate In today’s competitive landscape, excelling in Business and Professional Administration is a game-changer. This comprehensive course offers you the opportunity to enhance your c …
    £12
  • Creativity and Innovation in Business

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Unlock the power of creativity and innovation to transform your business. This comprehensive course, "Creativity and Innovation in Business," is designed to help you cultivate a creative mindset and foster innovation in your organization. Whether you're a business le …
    £12
  • Diploma on Candle Making Business

    Online Training Academy
    CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's contemporary landscape, the Diploma in Candle Making Business Course holds pivotal importance. Learning the intricacies of Candle Making not only nurtures a creative outlet but also cultivates essential entrepreneurial skills. With modules covering the Basics, Steps, …
    £12
  • Level 3 Diploma in Business Etiquette

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Welcome to the Level 3 Diploma in Business Etiquette, where refinement meets success! In today's competitive business landscape, mastering the art of etiquette can set you apart and propel your career to new heights. Our comprehensive course offers a deep dive into the intricacie …
    £12
  • Effective Relationship Management and Business Expansion Training

    Study Booth
    CPD QS Accredited + FREE Certificate | Top Career Prep Course | Job Skills | Expert Support & Lifetime Access
    • New course!
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Once, a budding entrepreneur lost a key client due to poor communication. Months later, armed with the secrets from this training, the same entrepreneur doubled their clients and boosted profits! Explore the art of relationship management and business expansion to transform chall …
    £14
  • Franchise Management and Business Growth

    Study Booth
    CPD QS Accredited + FREE PDF Certificate | HardCopy Certificate | Job Skills | Expert Support & Lifetime Access
    • New course!
    • Online
    • 1.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Picture a small café transforming into a nationwide favourite through the power of franchise management . This course reveals the secrets to scaling businesses while ensuring sustainable growth. Explore strategies to achieve success and unlock your brand’s full potential in the …
    £14.99
  • How to Build a Successful E-Commerce Business on a Shoestring Budget

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Take on the journey of building a successful e-commerce business on a shoestring budget is not only possible but also essential in today's digital world. This course is designed to equip you with the vital skills needed to thrive in the competitive e-commerce landscape without b …
    £12
  • Microsoft Excel Advanced with CPD Certificate - Nottingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Nottingham
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, tr …
    £198
  • Microsoft Excel Advanced with CPD Certificate - Onsite/In-Company

    Infero Training Ltd
    Classroom based CPD Accredited course - Post Course Support – All Level Introduction to Advance - Free PDF Certificate
    • 11 enquiries
    • Classroom - Nottingham
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Microsoft Excel tasks, apply advanced analysis techniques to more complex data se …
    from £237.60
  • Microsoft Excel Advanced with CPD Certificate - Birmingham

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Birmingham
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, tr …
    £238
  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 160 enquiries
    • Classroom - Birmingham
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    AAT Level 3 Diploma in Accounting With Practical Accountancy Training gives successful students the skills and knowledge to work competently in the accountancy sector and the opportunity to progress their studies towards AAT Level 4 Diploma in Accounting. This unique combinati …
    from £355
  • Microsoft Excel Advanced with CPD Certificate - Milton Keynes

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Milton Keynes
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, tr …
    £238
  • Lean Six Sigma Black Belt Upgrade

    100% Effective Limited
    5 Day Lean Six Sigma Black Belt provided with CSSC Accreditation and Support!
    • Classroom - Milton Keynes
    • 5 days · Full-time
    • 170 CPD points
    • Tutor support
    Lean Six Sigma is a proven business improvement approach used by organisations all over the world. Lean Six Sigma Black Belt is the level of training you will need if you want to use the approach to tackle large-scale change at your place of work. Lean Six Sigma Black Belts r …
    £3,270
  • Microsoft Excel Advanced with CPD Certificate - Bristol

    Infero Training Ltd
    Classroom based CPD Accredited course with Post Course Support – All Level Introduction to Advance and beyond
    • Classroom - Bristol
    • 1 day · Full-time
    • 7 CPD points
    • Tutor support
    Great service
    This intensive 1 day, hands-on course Microsoft Excel Advanced course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of Excel. You will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, tr …
    £238
  • Emergency First Aid at Work - CPD Certified

    Learning Connect
    CPD Certified | Certificates included | Retake Exam | Lifetime Access
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    The course can be tailored to your workplace to allow the first aiders to fully understand and prepare for the time of accidents that may happen at work.
    £350
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    This Emergency First Aid at Work qualification is delivered according to the terms of the Health and Safety (First Aid) regulations 1981 and ensures that you meet the necessary recommendations underlined by means of HSE, providing you with the skills/competencies, knowledge, and …
    £250
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Health and safety training is a legal requirement for all employers. It's very essential for you to get this, right, so staff and people who need care and support are protected. Because each care organisation has different needs and desires, the health and safety requirements may …
    £150
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This Medication Administration training is ideal for staff who are responsible for the handling, administrating and dispos …
    £150
  • End of life Care Course

    Learning Connect
    Learn From Industry Experts | Included Certificate | Instant Access | 24/7 student support | CPD Certified
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This End of Life care instructional class will provide delegates with suggestions on caring for someone who is experiencin …
    £150
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. The Mental Capacity Act and DoLS were introduced to help vulnerable people who cannot maintain their independence, dignity …
    £150
  • Infection Control in Health Care - CPD Certified

    Learning Connect
    CPD Accredited Course | Advanced Study Materials | 100% Learning Satisfaction | 24/7 Expert Support
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. Infection control course is an essential aspect of any early years setting, and this course has been devised to make sure …
    £150
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    This popular Manual handling of People qualification is applicable for those working in areas where the assistance and movement of people is a prerequisite part of their job role. Individuals gaining this qualification will learn that any moving and handling must be carried out e …
    £150
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. The Person-Centred Care Planning course allows participants to understand the importance of seeing people as unique indivi …
    £150
  • Epilepsy with Administration of Rescue Medication

    Learning Connect
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Southall
    • 6 hours · Part-time or full-time
    • 6 CPD points
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This course covers diverse kinds of Epilepsy and Seizures and the administration of Buccal Midazolam. It also covers the r …
    £150
  • Paediatric First Aid

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This one-day course focuses on scenarios that may face those looking after babies and young children.
    £150
  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 189 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training is delighted to introduce a unique AAT Level 4 Professional Diploma in Accounting with Practical Accountancy Training . This program is designed to equip the candidates with all theoretical and practical skills to get into the Job straight after completing the progr …
    from £355
  • Payroll Training - Theory combined with Sage Payroll

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Hybrid Classroom | 0% Interest Free Plan
    • 15 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • 24 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our 4-day Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, t …
    Enquire for pricing
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    £595

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