Skip to content
  1. Business
  2. Customer service
5,590

Advanced Customer service Cpd courses in Cheadle, Cheshire

Sort by :

Find courses near

Search results

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Year-End Sale: 25 in 1 Career Bundle | 250 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what makes a bus …
    Save 28%
    £149 £209

  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    New Year Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Access to 3000+ Courses
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £799

  • Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

    Practical Training for Professionals
    • 33 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Advanced Customer Service for the Tourism, Leisure and Hospitality Industry - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    6 Premium Courses! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 145 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 313 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 14%
    £12 £14

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | CPD Accredited | Free Retake Exam | Lifetime Access
    • 745 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Trending
    [Updated 2025] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for thos …
    Save 14%
    £12 £14

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    6 Premium Courses! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 145 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 22 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved …
    £12

  • Diploma in Customer Service - Level 5 CPD Accredited

    Brentwood Open learning College
    Certificate QLS Level 5 | *FREE PDF Certificate* |120 CPD Credits | **PR & Problem Solving Free Courses*
    • 493 students
    • Online
    • 450 hours · Self-paced
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Problem Solving course **FREE COVID-19 Course Certificate in Customer Service QLS Level 5. Additional CPD Accredited Customer Service Certificate with 120 CPD points available with no extra study. This Custo …
    Save 14%
    £12 £14

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    £109

  • Retail Customer Service - Level 3

    Training Express Ltd
    Free PDF & hard copy Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
    • 170 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal …
    £12

  • Customer Service Diploma Level 2

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • 27 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Level 2 Certificate in Customer Service (CPD) Updated 2025 *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they int …
    £12

  • Patient Customer Service Online Training

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's digitally-driven world, mastering Patient Customer Service through online training is paramount . This comprehensive course covers essential modules like Introduction to Patient Customer Service, Effective Training Techniques, and Handling Difficult Customers. With th …
    £12

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Customer Service Advanced Diploma Course is an essential program in today's competitive world, providing comprehensive training in crucial customer service skills. Mastering customer service is vital as it directly impacts business success, customer retention, and satisfact …
    £12

  • Enhancing Customer Service Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's fast-paced world , mastering Customer Service skills is imperative . This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer co …
    £12

  • Customer Service Executive - Job Ready Skills Programme & Complete Career Guide

    Training Express Ltd
    Get Lifetime Access 2000+ Course Library| FREE Certificate | Lifetime Access | 225 CPD Points | Full Fledged CPD Diploma
    • 10 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Enrol in Our Job Ready Skills Programme & Complete Career Guide and Gain Access to 2000+ Courses Plus Free Certificate to Showcase Your Achievements! What is Included? Lifetime Access to 2000+ Courses 20 Customer Service Executive Core Training 20 Complete Career Support Cour …
    £499

  • Zoho Training for Customer Service Advisor

    Academy for Health & Fitness
    Get Access to 2000+ Courses | Free Access For 1 Family Member| Unlimited PDF Transcripts & Certificates| Lifetime Access
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Sale Season is HERE! Grab this Offer Right Now! ★★★ Get Access to 2000+ Courses | Get Free Access For 1 Family Member | Unlimited Free PDF Certificates | Unlimited Free PDF Transcripts | Enrolment Letter | Student ID Card | Free Retake Exam | 24/7 Study Support ★★★ [Updated On: …
    £399

  • Phone-Based Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome …
    £12

  • Customer Service Training

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Outstanding customer service isn't just an advantage—it's a necessity. Your customers expect more than just a product or service; they expect a memorable experience that keeps them coming back. Are you ready to exceed their expectations? Customers who have a positive service expe …
    £25

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Are you ready to transform your customer interactions and take your service game to the next level? Welcome to our Call Centre & Customer Service Training Course —a dynamic program designed to empower you with the skills, confidence, and techniques needed to t …
    Save 20%
    £12 £15

  • Sales and upselling skills for Customer Service Advisor

    Academy for Health & Fitness
    Get Access to 2000+ Courses | Free Access For 1 Family Member| Unlimited PDF Transcripts & Certificates| Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Sale Season is HERE! Grab this Offer Right Now! ★★★ Get Access to 2000+ Courses | Get Free Access For 1 Family Member | Unlimited Free PDF Certificates | Unlimited Free PDF Transcripts | Enrolment Letter | Student ID Card | Free Retake Exam | 24/7 Study Support ★★★ [Updated On: …
    £399

  • Customer Service Diploma Level 3 With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    [Updated 2025] Ready to elevate your customer service skills to the next level and carve out a successful career path? Introducing our Customer Service Diploma Level 3 with Complete Career Guide—an all-encompassing program designed to equip you with the expertise and knowledge n …
    £50

  • Retail Customer Service: Excellence in Interaction

    Study Booth
    CPD QS Accredited + FREE Certificate | Top Career Prep Course | Job Skills | Expert Support & Lifetime Access
    • New course!
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a busy store where customers leave smiling, and you’re the reason why! With our Retail Customer Service course , you’ll learn to connect with customers, handle challenges, and deliver a seamless shopping experience. Step into the world of outstanding service and elevate …
    £14

  • Food & Beverage Foundations: Customer Service, Menu Knowledge, and More

    Study Booth
    CPD QS Accredited + FREE Certificate | Top Career Prep Course | Job Skills | Expert Support & Lifetime Access
    • New course!
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ❂ Serve Excellence, Create Unforgettable Experiences! A great dining experience goes beyond just good food. This Food & Beverage course dives into menu expertise, Customer Service , and hygiene essentials to elevate hospitality standards. Whether in restaurants, cafés, or …
    £12

  • Customer Service/ Success Diploma (Level 2 & 3) - CPD Certified

    StudyHub
    Save Money, Learn & Earn > 4 Career-Oriented Courses > Free Gift > PDF Certificate Included > Free Exam
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal 4 -in-1 Customer Service Diploma (Level 2 & 3) - CPD Certified Bundle Take the initial steps toward a successful long-term career by studying the Customer Service Diploma (Level 2 & 3) - CPD Certified package online with StudyHub through our online …
    Save 3%
    £29.99 £31

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 302 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • AAT Level 3 Diploma in Accounting With Free Practical Accountancy Training

    KBM training
    Free Sage 50, QuickBooks, Excel or Payroll Training
    • 160 enquiries
    • Classroom - Birmingham
    • 8 months · Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    AAT Level 3 Diploma in Accounting With Practical Accountancy Training gives successful students the skills and knowledge to work competently in the accountancy sector and the opportunity to progress their studies towards AAT Level 4 Diploma in Accounting. This unique combinati …
    from £355

  • Account Management Training

    KBM training
    Training on real company files
    • 59 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high quality Account Management training suitable for accounting professionals. Candidates will gain hands on practical training on various software such as Sage, QuickBooks, Excel Etc We have carefully designed our training programs inline w …
    Save 33%
    £398 £600

  • Accounting | Practical Accounting Training on Sage 50

    KBM training
    Accounting Training with AAT Qualifications
    • 112 enquiries
    • Classroom - Birmingham
    • Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Great service
    Accounting | Practical Accounting Training on Sage 50 / QuickBooks / Excel and Xero You can combine Practical Accounting Training with the following AAT Level 2 Certificate in Accounting AAT Level 3 Diploma in Accounting AAT Level 4 Diploma in Accounting Practical Accounting Trai …
    Save 33%
    £398 £600

  • AAT Level 4 Professional Diploma in Accounting with Work Placement

    KBM training
    AAT Level 4 Professional Diploma in Accounting
    • 189 enquiries
    • Classroom - London
    • 6 months · Part-time
    • 32 CPD points
    • Tutor support
    Great service
    KBM Training is delighted to introduce a unique AAT Level 4 Professional Diploma in Accounting with Practical Accountancy Training . This program is designed to equip the candidates with all theoretical and practical skills to get into the Job straight after completing the progr …
    from £355

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £595

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £595

  • Professional Receptionist

    Hamilton Mercer
    • 32 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    £595

  • Effective Complaint Handling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £595

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    £595

  • Professional Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    £595

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £595

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    £595

  • ILM & CPD Executive PA Business Diploma Classroom

    Global PA Association
    Classroom based course with study materials, tutor support
    • 60 enquiries
    • Classroom - Central London
    • 3 days · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Popular
    The Global PA Business Diploma has been designed for Executive Assistants, Executive PAs, Personal Assistants, Office Managers, Team Assistants who wish to advance their business and management skills and capabilities to become a proactive contributor at Senior Management level T …
    £1,530
Sort by :

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
View all