Travel Agent and Consultant Training at QLS Level 5
One Education
Level 5 Diploma | FREE QLS Certificate | CPD QS Accredited | No Hidden Fees | 24/7 Tutor Support
- Online
- 412 hours · Self-paced
- Certificate(s) included
- Tutor support
Great service
...Skills Active Listening Telephoning Negotiation Module 06: Customer Service and Satisfaction Introduction Quality Tourism Management Taking Care of Customer Deal With Complaints Module 07: Customer Relationship Management (CRM) Types of CRM Misunderstandings Defining CRM Module 08:
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