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  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Swindon
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...organisation’s service offer. How customer experiences are formed. The difference between customer expectations and customer satisfaction. How to create loyal fans not customers. The importance of maintaining effective customer relationships. Methods of obtaining customer feedback. Different …
    £134.40

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