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Care training courses Cpd in Somerset offering tutor support

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  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ★★★ 2685+ Positive Reviews from Students! ★★★ What you will get? Free Microsoft Office Course with CPD Accredited certificate of attendance Free CPD UK Accredited PDF Certificate from Lead Academy Free MCQ Exam Included Lifetime Online Course Access Updated Training Materials You …
    £245

  • TQUK Level 3 Emergency Paediatric First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets the requirements for Paediatric First Aid outlined in the Early Years Foundation Stage.
    • Classroom
    • 2 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Learners gaining this qualification will know that first aid is the responsibility of everyone involved in the working environment. This qualification is recognised by UCAS, which means learners may claim 8 tariff points for successfully completing this training and that will …
    £100

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

It looks like that's all we have in Somerset, so we've expanded your location to show the next most applicable results.

  • Care Act Principles and Duties

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This one-day course will provide attendees with a clear overview of the principle and duties of the Care Act 2014 and info …
    £150

  • End of life Care Course

    Learning Connect
    Learn From Industry Experts | Included Certificate | Instant Access | 24/7 student support | CPD Certified
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This End of Life care instructional class will provide delegates with suggestions on caring for someone who is experiencin …
    £150

  • Person Centred Care Planning

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. The Person-Centred Care Planning course allows participants to understand the importance of seeing people as unique indivi …
    £150

  • Infection Control in Health Care - CPD Certified

    Learning Connect
    CPD Accredited Course | Advanced Study Materials | 100% Learning Satisfaction | 24/7 Expert Support
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. Infection control course is an essential aspect of any early years setting, and this course has been devised to make sure …
    £150

  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • New course!
    • Classroom
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This classroom-based CSTF adult resuscitation training course is crafted for a broad spectrum of healthcare professionals, including doctors, nurses, and other support staff engaged in healthcare environments. It specifically caters to those who work with adult patients and need …
    £39.99

  • Epilepsy and Buccal Midazolam (Face to Face training)

    Learning Connect
    Classroom based course with study materials | tutor support and final exam included
    • Classroom
    • 6 hours · Part-time or full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Great service
    The aim of this course is to provide the learner with the required knowledge and understanding of epilepsy along with the key information about the administration of emergency medicines such as Buccal Midazolam. Allowing them to provide essential care and support for individuals …
    £150

  • CSTF All-in-One-Day Mandatory Training Practical Course

    Mandatory Training Group
    £59.99 per person inclusive of VAT
    • New course!
    • Classroom
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    CSTF (All-in-One Day) Classroom Mandatory Training is a yearly refresher course for experienced healthcare professionals, including doctors, nurses, allied health professionals, and healthcare assistants. Aligned with the UK Core Skills Training Framework (CSTF), this course cove …
    £59.99

  • Safeguarding Adults at Risk

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This safeguarding adult at risk training course aims to raise awareness and is open to individuals, groups, communities, a …
    £150

  • Medication Administration

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This Medication Administration training is ideal for staff who are responsible for the handling, administrating and dispos …
    £150

  • Health and Safety Work

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Health and safety training is a legal requirement for all employers. It's very essential for you to get this, right, so staff and people who need care and support are protected. Because each care organisation has different needs and desires, the health and safety requirements may …
    £150

  • Epilepsy with Administration of Rescue Medication

    Learning Connect
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 6 hours · Part-time or full-time
    • 6 CPD points
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This course covers diverse kinds of Epilepsy and Seizures and the administration of Buccal Midazolam. It also covers the r …
    £150

  • Face to Face (In-house) Medication Administration Training

    Learning Connect
    • Classroom
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Great service
    This Medication Administration training is ideal for staff who are responsible for the handling, administrating and disposal of medication within caring environment and surroundings. Whether that be nurses, carers or community support workers. We can bespoke this course to your e …
    £250

  • Emergency First Aid at Work - CPD Certified

    Learning Connect
    CPD Certified | Certificates included | Retake Exam | Lifetime Access
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    The course can be tailored to your workplace to allow the first aiders to fully understand and prepare for the time of accidents that may happen at work.
    £350

  • Dental Immediate Life Support (ILS) blended Part Two

    Remote First Aid & Pre-hospital Training Ltd
    CPD aligned to UK-CSTF Face to Face Courses for HCP's & Dental Professionals
    • Classroom
    • 3 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Students are required to purchase & complete part-one beofre joining us for the fae to face course. There is an additional fee for aprt-one. Please contact us to register and purchase. The fee for part-one online is £40.00 This course is designed to meet the requirements …
    £130

  • In-house First Aid at Work (Face to Face training)

    Learning Connect
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 6 hours · Full-time
    • 6 CPD points
    • Tutor support
    Great service
    The First aid at work training course provides the comprehensive set of practical skills needed by first aiders in most workplaces to become a confident first aider at work. Giving both the ability and knowledge to deal with first aid emergencies. It meets the standards required …
    £35

  • Paediatric First Aid

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. This one-day course focuses on scenarios that may face those looking after babies and young children.
    £150

  • Mental Capacity Act and DoLS

    Learning Connect
    • Classroom
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Please be aware that before enquiring, course venue may be subject to change. This course is open to corporate bookings and individuals who are self-funding. The Mental Capacity Act and DoLS were introduced to help vulnerable people who cannot maintain their independence, dignity …
    £150
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FAQs

Reed Courses advertises a large variety of Care courses which are delivered by a range of learning providers. The Care courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Care course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free Care courses, Reed Courses also has plenty of paid for online Care courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Care courses. Alternatively you'll be able to enrol on an online Care course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Care course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Care courses from a variety of learning providers.
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