Travel Agent and Consultant Training at QLS Level 5
One Education
Level 5 Diploma with FREE Endorsed Certificate of Achievement | Advanced Audiovisual Lessons
- Online
- 412 hours · Self-paced
- Tutor support
Great service
...Skills Active Listening Telephoning Negotiation Module 06: Customer Service and Satisfaction Introduction Quality Tourism Management Taking Care of Customer Deal With Complaints Module 07: Customer Relationship Management (CRM) Types of CRM Misunderstandings Defining CRM Module 08:
…