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Care training courses Cpd in Slough

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  • Level 3 Diploma in Caregiving

    Training Express Ltd
    Level 3 Diploma | Free PDF & HARDCOPY Certificate | 29 Topics | Free Retake Exam | Lifetime Access
    • 44 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Diploma in Caregiving - Level 3 course is designed to polish your existing caregiving skills. It's a chance to put your skills to good use and advance your caregiver career. _____________________________________________________________________ This online course encompasses …
    Save 7%
    £12 £12.99

  • Introduction to Urology

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Delve into the intricate world of urology with our comprehensive course designed to equip you with fundamental knowledge and skills. From understanding the anatomy of the genitourinary tract to diagnosing common diseases and treating urologic emergencies, this course covers essen …
    £12

  • Diploma in Animal Care at QLS Level 5

    Skill Up
    Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ★★ 24 Hour Limited Time Flash Sale ★★ at QLS Level 5 ***Key Features of Diploma in Animal Care at QLS Level 5*** Free QLS Certificate Free CPD PDF Certificate + Transcript Are you passionate about animals and eager to make a difference in their lives? The Diploma in Animal Care …
    £109

  • Workplace Violence - Online Course - CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Workplace Violence - Online Course - CPD Accredited. Welcome to our online Workplace Violence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Workplace harassment is illegal and destruc …
    £19.99

  • Delivering Constructive Criticism Training – Online Course – CPD Accredited

    LearnPac Systems
    CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download
    • Online
    • 4 hours · Self-paced
    • 4 CPD points
    • Tutor support
    Great service
    Delivering Constructive Criticism Training – Online Course – CPD Accredited Welcome to our online Delivering Constructive Criticism training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK). Deliv …
    £19.99

  • Mental Health Care (MCA & DOLS) Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Explore the comprehensive Mental Health Care (MCA & DOLS) Training, designed to empower healthcare professionals with essential knowledge and skills. Delve into understanding the legal frameworks that underpin mental health care, ensuring you grasp the intricacies of the Ment …
    £12

  • Care Certificate Standards (1 to 15) Course With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Are you ready to elevate your career in the healthcare sector and become an indispensable professional? In today's dynamic environment, mastering the essentials of care is not just beneficial—it …
    £50

  • Diploma in Criminal Intelligence Analyst at QLS Level 5

    Skill Up
    Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ★★ 24 Hour Limited Time Flash Sale ★★ Diploma in Criminal Intelligence Analyst at QLS Level 5 ***Key Features of Diploma in Criminal Intelligence Analyst at QLS Level 5*** Free QLS Certificate Free CPD PDF Certificate + Transcript The Diploma in Criminal Intelligence Analyst of …
    £109

  • Ethics and Confidentiality in Care

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    In the healthcare setting, confidentiality is of utmost importance. Patients must be able to trust that their personal information will be kept private. This is especially important when it comes to sensitive information, such as medical records. This course will teach you the im …
    £15

  • Diabetes Management & Balanced Diet - CPD Certified

    Skill Up
    Special Sale| CPD Certified| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's fast-paced world, managing diabetes effectively while maintaining a balanced diet is a challenge that many face. This course, " Diabetes Management & Balanced Diet, " aims to provide learners with the essential knowledge to navigate this complex health issue. It de …
    £14.99

  • Health Care Leadership and Management

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    The Health Care Leadership and Management course is the perfect way to advance your career in the health care industry. With this course, you will learn the skills and knowledge you need to be an effective leader in a complex and ever-changing environment. Learning Outcomes: Upon …
    £14.99

  • Safeguarding Vulnerable Adults Level 3

    Training Express Ltd
    CPD Accredited | Free PDF & hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • 76 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Engaging in a Safeguarding Vulnerable Adults Course holds paramount significance in the contemporary societal landscape, especially within the UK, where the welfare of vulnerable individuals stands as a significant concern. The indispensability of such safeguarding training can …
    Save 42%
    £12 £21

  • Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified

    Care Skills Training
    Premium 6 Courses in 1 Bundle| Last Updated 2024 | CPD Accredited| Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 8.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Trending
    Are you eager to become a skilled professional and learn more about Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified ? Look no further than our Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified at Care Skills Training. We're committed to pr …
    £14.99

  • Flower Arranging Artistry

    Training Express Ltd
    CPD Accredited | Free PDF Certificate included, Free Life coaching Course | Free Retake Exam | Lifetime Access
    • Online
    • 10 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Flower Arranging Artistry course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This course is a comprehensive course designed to provide a detailed understanding of the …
    £12

  • Resilience Training Course

    Imperial Academy
    Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
    • Online
    • 360 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Gain an in-depth understanding of Resilience Training and Unleash your potential in this industry. Develop job-ready competencies for a high-demand career with this QLS Endorsed Resilience Training course. The career may be the road for you if you've always wanted a grati …
    £12

  • Pets Behaviour And Psychology Course

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 5 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've …
    £15

  • Criminal Law and Justice

    NextGen Learning
    CPD Certified > Flash Deal > Free PDF Certificate > Lifetime Access > Free Assessment > 24x7 Tutor Support
    • Online
    • 9 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    *** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! *** Enhance your career with our Criminal Law and Justice course, designed to deepen your knowledge and expertise in the subject. Developed through extensive research and expert consultation, this outstand …
    £12

  • Diversity & Equality in Health Care Teams

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 2 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    In a diverse and ever-evolving healthcare landscape, fostering an inclusive and harmonious team dynamic is paramount. Introducing the course "Diversity & Equality in Health Care Teams," where individuals are provided with the necessary knowledge and insights to build and sust …
    £15

  • Level 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15)

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 courses bundle| Expert Support
    • 80 students
    • Online
    • 28.7 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Overview ★★★ Spots Filling Fast! Don't Miss Out - Enrol Now & Secure Your Place in Our Exclusive Health & Social Care Program ★★★ What's Special? [Updated: April, 2024 ] The course aligns with guidelines from Health Education England, Skills for Care, and Skills for …
    Save 40%
    £12 £20

  • Medical Transcription: Unlocking the World of Healthcare Documentation

    Study Booth
    Advanced Learning Materials | Certificate Accreditaed by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Our Medical Transcription course will teach you everything you need to know to start a career in this in-demand field. Learn the basics of medical terminology, formatting, and data protection. With our course, you'll be ready to start transcribing medical records in no time. Enro …
    £15

  • Medical Emergencies: Poisoning, Smoke Inhalation and Electrical Injuries in First Aid

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Prepare yourself to be a lifesaver with our comprehensive First Aid course on Medical Emergencies. Explore the critical skills needed to handle poisoning, smoke inhalation, hypothermia, and electrical injuries. With a focus on theoretical knowledge and emergency response protocol …
    £15

  • Reflective Practices in Health and Care Services

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    In today's rapidly evolving age, understanding the complexities of health and social care is essential. This comprehensive Reflective Practices in Health and Care Services course equips you with the knowledge and skills necessary to navigate the challenges of the industry. From e …
    £15

  • Sports Therapy for Common & Major Sports Injuries

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 7 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Do you love sports? Do you want to help athletes recover from injuries and get back in the game? If so, then this course is for you! In this Sports Therapy course, you will learn about the different types of sports injuries, the causes of these injuries, and the treatments for th …
    £15

  • Managing Risks and Challenges in Adult Care Services

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    "Stepping into the labyrinth of adult care services is a call for courage, knowledge, and a solid methodology. 'Managing Risks and Challenges in Adult Care Services' shines a torch into this labyrinth, guiding you to create a framework of care that champions individual preference …
    £15

  • Cleaning in Care Services

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Are you aware of the invisible threats lurking in care services that could compromise the health and safety of vulnerable individuals? Discover the essential knowledge and practices needed for maintaining cleanliness and hygiene in care services from our comprehensive Cleaning i …
    £15

  • Medicine Administration, Hazards and Potential Risks

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 1 hour · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    In a world where every dose holds potential, understanding the administration, hazards, and potential risks of medicines is paramount. Embark on a journey of knowledge through this comprehensive Medicines Administration, Hazards and Potential Risks course, designed to equip you w …
    £15

  • Safeguarding children: Social and Emotional Development

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 6 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    With an alarming number of children at risk, our Safeguarding Children: Social and Emotional Development course empowers you to create a positive impact. Dive into the laws, regulations, and best practices surrounding child protection. Explore the intricacies of social and emotio …
    £15

  • Type 1 & 2 Diabetes Simplified

    Janets
    Super Saving Deal !! FREE PDF Certificate | Diploma Training | Advance Learning Materials | Expert Support
    • Online
    • 6 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    One Day Only! Get it Before it’s Gone: Our Biggest End Of Season Sale Ever! ✦✦✦ Better Route for Quicker Growth Opportunity with Limited Time; Grab This Offer Now! ✦✦✦ Have you given up looking for a course that can improve your understanding and help you to bloom? If so, you've …
    £15

  • Pet First Aid for Breathing Problems

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 4 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Picture a world where you possess the superpower to heal, protect, and comfort our four-legged companions. With our Pet First Aid for Breathing Problems course, you'll unleash your inner pet hero and learn the secrets to providing life-saving care when every breath counts. Step i …
    £15

  • Management of Diabetes

    EF Training and Consultancy
    Class room base course with group work
    • 28 enquiries
    • Classroom - South West London
    • 1 day · Full-time
    • 6 CPD points
    Diabetes is a lifelong condition that causes a person's blood sugar level to become too high. This course has been designed for anyone who wants to expand their knowledge of diabetes. Whether the topic is relevant in your line of work, or you have personal connections to the dise …
    £90

  • CSTF All-in-One-Day Mandatory Training Practical Course

    Mandatory Training Group
    £59.99 per person inclusive of VAT
    • Classroom - Central London
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    CSTF (All-in-One Day) Classroom Mandatory Training is a yearly refresher course for experienced healthcare professionals, including doctors, nurses, allied health professionals, and healthcare assistants. Aligned with the UK Core Skills Training Framework (CSTF), this course cove …
    £59.99

  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • Classroom - Central London
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This classroom-based CSTF adult resuscitation training course is crafted for a broad spectrum of healthcare professionals, including doctors, nurses, and other support staff engaged in healthcare environments. It specifically caters to those who work with adult patients and need …
    £39.99

  • Intro to Event Management

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Central London
    • 50 hours · Part-time or full-time
    • 50 CPD points
    • Tutor support
    Priceless for anyone involved in organising events, the training within this award brings together all the elements you need to produce memorable, stress-free, successful events.
    £1,499

  • Medical Secretary - Audio Transcription

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, exam and certification included
    • 23 enquiries
    • Classroom - Central London
    • 10 hours · Part-time or full-time
    • 10 CPD points
    • Tutor support
    Our extremely thorough Medical Audio Transcription training covers the transcription and simple medical terminology you might come across in an administration role in medical organisations such as hospitals, surgeries and clinics.
    £359

  • Payroll Training - Theory combined with Sage Payroll

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Hybrid Classroom | 0% Interest Free Plan
    • 14 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • 24 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our 4-day Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, t …
    Enquire for pricing

  • Payroll Theory Training (London Session)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • Classroom - Central London
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 16%
    £499 £600

  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity and inclus …
    £690

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - City of London
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Customer Service course is an intensive …
    £354

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - City of London
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - City of London
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - City of London
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
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FAQs

Reed Courses advertises a large variety of Care courses which are delivered by a range of learning providers. The Care courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Care course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Care courses, you might also be interested in Observation skills for carers, Dementia training and Support worker. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Care courses, Reed Courses also has plenty of paid for online Care courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Care courses. Alternatively you'll be able to enrol on an online Care course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Care course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Care courses from a variety of learning providers.
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