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  • CPDQS Level 7 Diploma in Health and Social Care Management

    StudyHub
    CPD Certified | 33-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 165 hours · Self-paced
    • Certificate(s) included
    • 330 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **33-in-1 Health and Social Care Management Mega Bundle** ►►► Health and Social Care Management Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps t …
    £549.01
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516
  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516
  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Traditional Thai Massage Therapy Certificate Course

    D2D Therapies
    Thai Massage & Massage Therapy Course Certificate
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    Great service
    Welcome to "Traditional Thai Massage Therapy Certificate Course" ! If you've ever wanted to learn the ancient art of Thai massage, this course is your gateway to acquiring the skills and knowledge needed to provide this traditional healing therapy. Thai massage is renowned for it …
    £695
  • Diploma in Percussion Massage Therapist Training Course

    D2D Therapies
    Learn Percussion Physio Massage Therapist Training Course
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    Great service
    Welcome to "Diploma in Percussion Massage Therapist Training Course," an immersive and comprehensive course designed to equip you with the knowledge and skills necessary to become proficient in percussion massage therapy. This course, offered exclusively on Reed, will guide you …
    £695
  • Level 7 Diploma in Health and Social Care Management

    London College of Professional Studies
    Gov Ofqual approved , Specially design for Health care manager , CQC approved ,only assignment based
    • 514 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Highly rated
    The objective of the Level 7 Diploma in Health and Social Care Management qualification is to develop learners’ understanding of policy, management theory and practice in health and social care. It provides learners with an opportunity to engage with the challenges facing profess …
    Save 23%
    £1,000 £1,300
  • Diploma in Swedish Massage Therapist Training Course

    D2D Therapies
    Comprehensive Swedish Massage Therapy: Master the Art of Relaxation
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    Great service
    Welcome to the Diploma in Swedish Massage Therapist Training Course! In this comprehensive and practical course, you will learn the art of Swedish massage therapy, a popular and highly effective form of therapeutic bodywork. Whether you are a beginner or an experienced massage t …
    £695
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    Great service
    Welcome to the Level 1 Instrument Assisted Soft Tissue Mobilization (IASTM) Course , your comprehensive guide to mastering the art of IASTM techniques. This course is designed for healthcare professionals, such as physical therapists, chiropractors, massage therapists, and athle …
    £695
  • Deep Tissue & Sports Massage Therapist Course

    D2D Therapies
    Deep Tissue Sports Massage Mastery: Unlocking the Power of Therapeutic Healing
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    Great service
    Welcome to the Deep Tissue & Sports Massage Therapist Course, where you'll embark on a transformative journey into the world of therapeutic healing and learn the art of deep tissue sports massage. This comprehensive course is designed for aspiring massage therapists, sports …
    £695
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our brand new “Supporting Teaching and Learning in Schools” course is an approved and nationally recognised competence based qualification suitable for all support staff roles in schools. The course aims to enable learners to understand the roles and responsibilities of those i …
    £500
  • Diploma in Shiatsu Massage Therapist Training Course

    D2D Therapies
    Advanced Shiatsu Massage Training Course
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    Great service
    Welcome to " Diploma in Shiatsu Massage Therapist Training Course " – your gateway to mastering the art of Shiatsu massage and harnessing its profound therapeutic benefits. This comprehensive course is designed to provide you with a solid foundation in the principles and techniqu …
    £695
  • Level 5 Diploma in Health and Social Care Management (RQF)

    London College of Professional Studies
    Othm Ofqual Qualification , No exams , supervisor support , friendly portal, no hidden charges
    • 871 enquiries
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    OTHM Level 5 Diploma in Health and Social Care Management diploma is for people who want to work in health and social care, or you may already be working in health and social care and you are looking to develop your knowledge and skills to become a future manager. The course is f …
    Save 10%
    £900 £1,000
  • Lymphatic Drainage Massage Therapist Training Diploma Course

    D2D Therapies
    Complete Lymphatic Drainage Massage Course
    • Online
    • 2.9 hours · Self-paced
    • Certificate(s) included
    Great service
    Welcome to the Diploma in Lymphatic Drainage Massage Therapist Training Course ! In this course, you will learn the art and science of lymphatic drainage massage, a gentle yet powerful technique that promotes the natural flow of lymphatic fluid in the body, boosting the immune s …
    £695
  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 16 enquiries
    • Classroom - Glasgow
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Save 22%
    £699 £900
  • Classroom NVQ Level 3 Assessing (CAVA)

    Train Aid Ltd
    3 Day classroom based course with study materials, and full tutor support.
    • 436 enquiries
    • Classroom - Manchester
    • 3 days · Part-time
    • Regulated qualification
    • Tutor support
    This classroom based NVQ Assessor’s course is designed for individuals who need to assess competence within the workplace and classroom. The course will teach you how to plan and carry out assessments in these areas. By its conclusion candidates will achieve a nationally accredit …
    £594
  • Conflict Management Course (in-person training course)

    Paradise Computing Ltd
    One day, in-person, tutor-led Conflict Management Course in Northampton.
    • Classroom - Northampton
    • 1 day · Full-time
    • Tutor support
    Conflict can occur in any workplace, regardless of industry, job role or level of seniority. It can manifest as disruptive verbal altercations or more subtle passive-aggressive behaviours. Unresolved conflict can cause heightened tension in the workplace which can be detrimental …
    £540
  • Immediate Emergency Care: Fire & Rescue Services Level 3 Award

    Remote First Aid & Pre-hospital Training Ltd
    Full fac eto face training for UK FRS
    • Classroom - Chepstow
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    This course is designed for those in roles who are often first to arrive at a first aid emergency working within the UK Fire & Rescue Services.
    £700
  • Blended First Aid at Work Training Caerphilly County South Wales

    Remote First Aid & Pre-hospital Training Ltd
    Reduce classroom time by completing one day online before joining us!
    • Classroom - Caerphilly
    • 18 hours · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Training conforms with HSE guidance, and the expectations of Forestry Commission England, Forestry & Land Scotland, Natural Resources Wales and DAERA NI who own and manage public forestry lands for the state. This + F first aid at work training provides a comprehensive extend …
    £500
  • IOSH Managing Safely

    Skillspad
    Accredited by IOSH | Globally Recognised | Assessment Included | Official Certificate Included | Full Tutor Support
    • Classroom - Luton, Bedfordshire
    • 3 days · Full-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is crucial to note that attendance is restricted …
    £500
  • SIA Trainer Level 3 Award for Deliverers of Physical Intervention Training PI Course

    Russbridge Academy
    Approved PI System | Becoming a SIA Trainer | Fast Track Result and Certificate | PI Licence Agreement
    • Classroom - Slough
    • Part-time
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £730
  • Payroll Management Training

    Centre of Accountancy
    Practical Payroll training delivered by ACCA qualified accountants
    • Classroom - West London
    • 4 weeks · Part-time or full-time
    Great service
    Are you looking for an payroll job or professional experience to take your overall skills to the next level? You might have various accountancy qualifications, but without practical exposure in an accountancy firm’s environment & software knowledge its very hard to start your …
    £700
  • Payroll Training - Theory combined with Sage Payroll

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Hybrid Classroom | 0% Interest Free Plan
    • 14 enquiries
    • Classroom - Central London
    • 4 days · Full-time
    • 24 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Enquire for pricing
  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity and inclus …
    £690

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