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  • Level 5 Diploma in Health & Social Care with Care Certificate Standards (1 to 15)

    Academy for Health & Fitness
    Summer Sale: QLS Endorsed! 7 Course (80 Topics) Bundle + Free CPD Certificate | 300 CPD Points| Lifetime Access
    • 2,072 students
    • Online
    • 40 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ 7-in-1 Exclusive Level 5 Diploma in Health & Social Care ★★★ Updated On: August 2024 Are you interested in a rewarding field & helping people excel in their day-to-day lives? Are you thinking of kick-starting your career as a Nurse , Paramedic , Health visitor, He …
    Save 14%
    £12 £14
  • Level 3 Diploma in Caregiving

    Training Express Ltd
    Level 3 Diploma | Free PDF & HARDCOPY Certificate | 29 Topics | Free Retake Exam | Lifetime Access
    • 41 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This Diploma in Caregiving - Level 3 course is designed to polish your existing caregiving skills. It's a chance to put your skills to good use and advance your caregiver career. _____________________________________________________________________ This online course encompasses …
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    £12 £12.99
  • IT Security Training Course - CPD Certified

    School of Health Care
    Special Offer | Buy 1 and Get 1 Course FREE! + 2 PDF Certificates | Expert Support | 24/7 Live Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    IT Security: IT Security Course Online Unlock the Power of IT Security: IT Security Course : Enrol Now! Are you concerned about IT Security: IT Security Course and the safety of your digital presence? Worried about the growing threats of cyber-attacks, data breaches, and onlin …
    £12
  • Animal Reiki Practitioner Course

    Study Plex
    Learn up-to-date skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate| Interactive Training| Instant Result
    • Online
    • Self-paced
    • 2 CPD points
    • Tutor support
    Great service
    Are you interested to begin your animal reiki career or want to gain more advanced skills in animal reiki? Then this animal reiki practitioner course will help you get one step closer to your professional aspirations and develop your skills and knowledge in animal reiki for a r …
    £12
  • Dog Walking Business Startup

    Course Line
    CPD Certified | Free PDF Certificate | 2023 Updated | 24/7 student support | No hidden fees.
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Are you ready to embark on an enriching journey into the world of Dog Walking? Welcome to our comprehensive Dog Walking Business Startup course, where we will delve deep into the intricacies of this fascinating subject. Throughout this program, you will gain invaluable insights i …
    £12
  • Dermatology & Skincare Treatments - CPD Certified Training

    Skill Up
    Special Offer! CPD Accredited | FREE PDF Certificate & Transcript | Instant Access | Expert Tutor Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    <<Dermatology & Skincare Treatments - CPD Certified Training>> Step into the captivating world of Skincare and Dermatology with our comprehensive course designed to transform your understanding and expertise in the field. Embark on a journey where knowledge meet …
    £12
  • Debt Counselling: Expert Guidance for Overcoming Financial Challenges

    Cambridge Open Academy
    CPD Accredited | Interactive Learning Materials | PDF Certificate Included | Tutor Support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Take control of your financial well-being with our comprehensive Debt Counselling course. Gain expert guidance and valuable insights into effective debt management strategies. Explore various types of debt, learn to assess your financial situation, and develop a tailored debt man …
    £18
  • Care Certificate Standards (1 to 15) Course With Complete Career Guide

    Training Express Ltd
    10 FREE Certificates | 10 CPD Accredited Courses | Unlimited Retake | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Are you ready to elevate your career in the healthcare sector and become an indispensable professional? In today's dynamic environment, mastering the essentials of care is not just beneficial—it …
    £50
  • Clairvoyant Aura Reading for Professionals

    Study Plex
    Learn up-to-date skills |CPD UK & IPHM Accredited |Free PDF & Hardcopy Certificate| Interactive Training| Instant Result
    • Online
    • Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Are you interested to begin your clairvoyant aura reading career or want to gain more advanced skills in clairvoyant aura reading? Then this clairvoyant aura reading for professionals course will help you get one step closer to your professional aspirations and develop your ski …
    £12
  • Marketing : Marketing - Course

    CPD Courses
    Level 7 Advanced Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 220 CPD Credits | **Free Social Media Course**
    • 1,516 students
    • Online
    • 620 hours · Self-paced
    • 220 CPD points
    • Tutor support
    Great service
    Highly rated
    Marketing - Course Diploma of achievement in Marketing QLS Level 7. Additional CPD Accredited Marketing Certificate with 220 CPD points available with no extra study. This Marketing course comes with easy to understand e-learning study materials. Marketing - Course Advance …
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    £12 £15
  • Search Engine Optimisation

    CPD Courses
    QLS Diploma Level 5 | *FREE PDF Certificate* Tutor Support & Exam | 110 CPD Credits | Free Digital Marketing Course
    • 310 students
    • Online
    • 450 hours · Self-paced
    • 110 CPD points
    • Tutor support
    Great service
    SEO - Search Engine Optimisation Diploma of achievement in SEO and Digital Marketing QLS Level 5 . Additional CPD SEO - Search Engine Optimisation Accredited Certificate with 110 CPD points available without extra study. The SEO - Search Engine Optimization course comes …
    £12
  • Childhood Trauma and Recovery

    Course Line
    CPD Certified | Free PDF Certificate | 2023 Updated | 24/7 student support | No hidden fees.
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Are you ready to embark on an enriching journey into the world of Trauma? Welcome to our comprehensive Childhood Trauma and Recovery course, where we will delve deep into the intricacies of this fascinating subject. Throughout this program, you will gain invaluable insights into …
    £12
  • Level 2 Certificate Youth Work

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In a world where every interaction shapes the future, understanding the dynamic landscape of youth is paramount. Delve into the intricacies of guiding the leaders of tomorrow with our comprehensive programme. Navigate the nuances of societal influence, media impact, and ethical c …
    £12
  • Care Certificate Standards (1 to 15) + Level 2 & 3 diploma in Health & Social Care

    Care Skills Training
    **10,000+ Careskills Training Certified** PDF Certificate** CPD Accredited| 6 Courses Bundle Expert Support
    • 199 students
    • Online
    • 25.1 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    Highly rated
    ★★★ Trustpilot Review Rating: Over 4.5 out of 5 ★★★ Bundle Courses with this Care Certificate Standards (1 to 15) courses with Health & Social Care Level 2 & 3 Diploma. What’s Special? Latest Update (April, 2024) 14-Day Money Back Guarantee 3 FREE Courses Added CPD Accre …
    Save 20%
    £12 £15
  • Management : How To Control Workplace Violence

    CPD Courses
    Management : How To Control Workplace Violence | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Workplace Violence Policy and Procedures The only acceptable workplace violence policy is, of course, a zero -tolerance policy. There can be no allowance for anything that even remotely resembles violence in the modern workplace. Nevertheless, devising a policy and program i …
    £12
  • Anger Management : Managing Violent Incidents At Workplaces

    CPD Courses
    Anger Management : Managing Violent Incidents At Workplaces | CPD Accredited | 10 CPD Points/Credits
    • Online
    • 10 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Developing Training and Response Programs for Anger Management Employers and managers must be ready to deal with any and all challenging situations that may occur. Which includes any acts of aggression of violence that take place within the workplace. In the wake of a violent …
    £12
  • Insomnia - Easy Way To Cure Insomnia

    Academy of Skills
    Top Course | FREE Instant Certificate | Mentor Support | No Hidden Charges | Instant Access
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Insomnia - Easy Way To Cure Insomnia ; Do you wish you could learn a new skill set in order to get that Insomnia - Easy Way To Cure Insomnia job? Continue reading! Our teachers present the skills and frameworks that assist learners to overcome the relevant subject matters in …
    £12
  • Paediatric Medicine Essentials: Diagnosing and Treating Childhood Conditions

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine being able to help children get the care they need to live healthy lives. With the "Paediatric Medicine Essentials" course, you can learn the knowledge you need to make a real difference in the lives of children. This comprehensive course covers a wide range of topics, fr …
    £14.99 £15
  • Cognitive Behavioural Therapy - CBT

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Cognitive Behavioural Therapy (CBT)! Do you want to start a career in the Cognitive Behavioural Therapy (CBT) field , or do you want to develop your skills in this profession ? Then this Cognitive Behavioural Therapy (CBT) course will provide you with a solid basis …
    £12
  • Level 2 & 3 Safeguarding Children and Vulnerable Adult

    Care Skills Training
    {Care Worker, Safeguarding Job } | CPD UK Accredited | Discounted | PDF Certificate | Tutor support
    • 42 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional in Level 2 & 3 Safeguarding Children and Vulnerable Adult? Look no further than our Level 2 & 3 Safeguarding Children and Vulnerable Adult at Care Skills Training. We're committed to providing top-notch education at exception …
    Save 7%
    £12 £12.99
  • Diploma in Training & Learning for Carer - Level 2 (QLS Endorsed)

    Kingston Open College
    QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
    • Online
    • 2 hours · Self-paced
    • 120 CPD points
    • Tutor support
    Great service
    Take Training & Learning for Carers to become a trained professional from the safety and comfort of your own home. This course equates learners with the emotional and physical skills necessary to provide high-quality care. With the demand for such carers rising, this course o …
    £15
  • Become a Psychotherapist & Open Your Practice

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Become a Psychotherapist & Open Your Practice! Do you want to start a career in the Become a Psychotherapist & Open Your Practice field , or do you want to develop your skills in this profession ? Then this Become a Psychotherapist & Open Your Practice c …
    £12
  • Counselling Children & Adolescents

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Counselling Children & Adolescents! Do you want to start a career in the Counselling Children & Adolescents field , or do you want to develop your skills in this profession ? Then this Counselling Children & Adolescents course will provide you with a sol …
    £12
  • Safeguarding Children from Abuse

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Safeguarding Children from Abuse! Do you want to start a career in the Safeguarding Children from Abuse field , or do you want to develop your skills in this profession ? Then this Safeguarding Children from Abuse course will provide you with a solid basis to become …
    £12
  • Infection Control, Prevention and Management - CPD Accredited

    Skill Up
    FREE PDF Certificate & Transcript | CPD Accredited | 10 CPD Points | Lifetime Access| Tutor Support
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In the calm embrace of a quiet hospital ward, nurse Amelia vigilantly monitored her patients, ensuring their comfort and safety. For her, the unseen microorganisms posed as much a threat as any visible ailment. Armed with a wealth of knowledge on infection control, she transforme …
    Save 20%
    £12 £15
  • Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified

    Care Skills Training
    Premium 6 Courses in 1 Bundle| Last Updated 2024 | CPD Accredited| Expert tutor support | 14 day money back guarantee
    • New course!
    • Online
    • 8.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you eager to become a skilled professional and learn more about Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified ? Look no further than our Cognitive Behavioural Therapy (CBT) Level 3 Diploma - CPD Certified at Care Skills Training. We're committed to pr …
    £21.99
  • Master Herbalist: Homeopathy, Naturopathy, Ayurveda and Herbal Diploma

    IOMH
    Massive Blockbuster Deals! 3 more Courses + FREE PDF Certificate | CPD Accredited | 40 CPD Points | 24/ 7 Tutor Support
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ★★★ 04 Blockbuster Courses + Free PDF CPD Accredited Certificate - All in a Single Purchase! ★★★ The "Master Herbalist: Homeopathy, Naturopathy, Ayurveda and Herbal Diploma" course provides comprehensive training in herbal medicine and natural healing modalities. As the herbal i …
    £25
  • Dental Hygienist Course

    Royal Course
    CPD Certified* | *Free PDF Certificate *| No Hidden Fee| Free Exam | 24/7 tutor support
    • Online
    • 6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Welcome to Dental Hygienist! Do you want to start a career in the Dental Hygienist field , or do you want to develop your skills in this profession ? Then this Dental Hygienist course will provide you with a solid basis to become a confident Dental Hygienist professional. This …
    £12
  • Floristry Essentials Training - CPD Certified

    Skill Up
    4-in-1 Floristry Bundle | +Gift: 1 FREE PDF Certificate | CPD Approved | New & Updated | Expert Support
    • Online
    • 18 hours · Self-paced
    • 40 CPD points
    • Tutor support
    Great service
    ✿ 4 in 1 "Floristry Essentials Training - CPD Certified" Bundle ✿ Unlock the vibrant world of floristry with our comprehensive " Floristry Essentials Training " bundle. In this enchanting journey, we beckon you to explore the artistry of blooms and cultivate your passion for cr …
    £28
  • Criminal Profiling: Crime Analysis and Criminal Justice - CPD Certified

    Skill Up
    CPD Certified | FREE PDF Certificate & Transcript | Instant Access| 24/7 Learner Support
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    << Criminal Profiling: Crime Analysis and Criminal Justice >> Criminal profiling is a valuable tool that can be used to help law enforcement catch criminals. By analyzing crime scenes and victimology, profilers can develop a psychological profile of the offender. Thi …
    £12
  • Admin, Accounting, Business, Health, Animal Care, IT and More Skills - 2500+ Courses

    Skill Up
    30+ Category and 2500+ CPD Accredited Courses [Worth £3000] | FREE 100 PDF Certificates| Lifetime Access| Tutor Support
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 2,500 CPD points
    • Tutor support
    Great service
    This Admin, Accounting, Business, Health, Animal Care, IT and More Essential Skills for Life - 2500+ Courses offers: 100 free PDF certificates of completion. Free assessment to help you identify your strengths and weaknesses. Lifetime access to all courses so that you can learn a …
    £599
  • Care Business Workshops - Face - Face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Care Business Setting UP
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    We have a comprehensive list of training workshops designed and tailored specifically for businesses in the care sector. Our training is delivered to individuals/groups, from business owners, directors, Nominated Individuals, Registered Managers through to office staff. The works …
    £400
  • Coaching and Mentoring Workshop - face-face (4 persons)

    Dita Health and Social Care Consultancy Limited
    Coaching and Mentoring Workshops
    • Classroom - Tilbury
    • 3 hours · Full-time
    • Certificate(s) included
    • Tutor support
    This course has been specifically designed to help you develop your understanding of coaching and mentoring and the benefits of using them when working in an emergency response. With this course and accompanying toolkit, you will be able to recognise how to structure and carry ou …
    £400
  • Moving and handling - Practical Training (4 Persons)

    Dita Health and Social Care Consultancy Limited
    • Classroom - Tilbury
    • Full-time
    • Tutor support
    This course deals specifically with the handling of people and is relevant to healthcare workers/providers. Who should attend? The course is designed for all carers who need to lift/handle people, and who have not/have already received training in moving and handling
    £400
  • Planning to Apply or Renew your PCO Licence? Do ELR English and SERU Training with us

    Russbridge Academy
    Award Winning Provider I Discounted Fees I Approved Academy I Support Available
    • Classroom - Rainham, Essex
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170
  • SIA Trainer Level 3 Award for Deliverers of Physical Intervention Training PI Course

    Russbridge Academy
    Approved PI System | Becoming a SIA Trainer | Fast Track Result and Certificate | PI Licence Agreement
    • Classroom - Rainham, Essex
    • Part-time
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £730
  • Get your TFL Private Hire Licence PCO, Do ELR English and SERU Training with us

    Russbridge Academy
    Accepted by Transport For London I Discounted Fees I Tutor Support Available
    • Classroom - Rainham, Essex
    • Part-time
    • Certificate(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £170
  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - Rainham, Essex
    • Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430
  • Medical Secretary - Audio Transcription

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support, exam and certification included
    • 23 enquiries
    • Classroom - Chelmsford
    • 10 hours · Part-time or full-time
    • 10 CPD points
    • Tutor support
    Our extremely thorough Medical Audio Transcription training covers the transcription and simple medical terminology you might come across in an administration role in medical organisations such as hospitals, surgeries and clinics.
    £359
  • Intro to Event Management

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom - Chelmsford
    • 50 hours · Part-time or full-time
    • 50 CPD points
    • Tutor support
    Priceless for anyone involved in organising events, the training within this award brings together all the elements you need to produce memorable, stress-free, successful events.
    £1,499
  • SIA Door Supervisor & First Aid Training (Prices are much lower on SWBM ACADEMY website)

    SWBM Academy Ltd
    CHECK OUT PRICES ON SWBM ACADEMY WEBSITE NOW
    • 351 enquiries
    • Classroom - East London
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Our course prices are much higher on REED website than ON SWBM ACADEMY WEBSITE due to Reed charges. Please check out prices ON SWBM ACADEMY WEBSITE. Popular question - Can this course be delivered 100% online? No, it is a blended course. Total time is 52 hours: Online lear …
    £449.99
  • Airport Customer Services Professional Classroom Based

    Exodus Training and Recruitment
    3-Day Classroom based course, tutor support and final exam included
    • Classroom - East London
    • 3 days · Part-time
    • Certificate(s) included
    • Tutor support
    The Airport Passenger Service Course provides the knowledge and insight into the role. Airport Ground Handlers and World Class Airlines are looking for the best candidates to employ. Within the aviation industry, candidates are expected to have professional knowledge and proficie …
    £477
    • Classroom - South East London
    • 4 weeks · Part-time
    • Tutor support
    WELCOME TO THE WORLD OF PROFESSIONALISM FOR THE TRAVEL & AIRLINE INDUSTRY. Do you want to learn about the role of Passenger Service Agent in a classroom environment with one of our an expert tutors. Exodus Travel Training and Recruitment is now offering a one day course i …
    £477
  • Designer Development Course

    London Fields Design School
    Personal mentoring and support into the creative industry. In-class or online study options.
    • 79 enquiries
    • Classroom - East London
    • 12 months · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Career-focused training in the creative and construction industries. London Fields Design School supports you into gaining your dream career, offering personal mentoring, bespoke briefs, a professional portfolio and work experience. Taught by industry professionals, you will mas …
    from £7,500
  • SIA Trainer Pack (L3AET, L3CM, L3PI, L3EFAW)

    Training 212
    No exams for DS licence holders!
    • New course!
    • Classroom - South East London
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The SIA Trainer Pack is a comprehensive training suite designed for professionals aiming to excel in the security industry. This pack includes four essential qualifications, each crafted to equip trainers with the skills needed to deliver top-tier training in security and safety …
    Save 6%
    £1,495 £1,600
  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516
  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516
  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516
  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516
  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516
  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516
    • 14 enquiries
    • Classroom - City of London
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220
  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - City of London
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516
  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516
  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516
  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - City of London
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

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