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Care training courses in Scotland

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  • Level 3 Emergency Paediatric First Aid

    The Training Group
    save over 50% on the RPP for a paediatric first aid course today.
    • Classroom - Edinburgh
    • 7 hours · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    During this 1 day course, Learners will develop the skills and knowledge needed to deal with a range of paediatric first aid situations, including: managing an unresponsive infant or child, CPR, choking, seizures, external bleeding and more.
    £100

  • Masterclass in Handling Incoming Telephone Calls - Half Day (pm) - Overview

    Practical Training for Professionals
    • 14 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 3 CPD points
    • Tutor support
    This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of. The trainer then helps them devise a scoring system …
    £220

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Edinburgh
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Level 3 Award in First Response Emergency Care (FREC3)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Edinburgh
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    During the 5 day course you will learn Roles and Responsibilities of a First Responder Medical Emergencies Patient Assessment Airway Management Adult, Child and Infant CPR & AED usage Return of Spontaneous Circulation (ROSC) Procedures Emergency Oxygen Traumatic Injuries Cata …
    £477

  • Payroll Theory Training (Nationwide)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • 13 enquiries
    • Classroom - Glasgow
    • 2 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 37%
    £499 £800

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £516

  • More Advanced Selling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Full-time
    • 6 CPD points
    • Tutor support
    For experienced sales people, this more advanced selling skills course includes the science of questions in qualification and advanced objection handling skills. Participants will be expected to be comfortable participating in role-plays, which form a major part of the course. …
    £516

  • Objection Handling Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree …
    £516

  • Outgoing Calls - Maximising Effectiveness

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales, customer care or research calls, delegates will be able to practise their techniques in role plays and then implement them in live cal …
    £516

  • Outstanding Customer Service Skills

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. CPD …
    £516

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £516

  • Customer Satisfaction as a Selling Tool

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £516

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Dealing with Incoming Calls Positively - Overview The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and w …
    £516

  • Enhancing the Visitors Experience

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through in …
    £516

  • How to say 'No' and retain Customer Satisfaction

    Practical Training for Professionals
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive way. This How to say 'No' and …
    £516

  • Introduction to Account Management

    Practical Training for Professionals
    • 27 enquiries
    • Classroom - Edinburgh
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and …
    £516

  • Through the Customers' Eyes

    Practical Training for Professionals
    • Classroom - Edinburgh
    • Part-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £516

  • Payroll Training - Theory combined with Sage Payroll (Nationwide)

    Acudemy
    CPD Accredited courses | Includes Sage Payroll Licence | Virtual Live Classroom | 0% Interest Free payments available
    • 16 enquiries
    • Classroom - Glasgow
    • 4 days · Full-time
    • 12 CPD points
    • Tutor support
    Great service
    Are you ready to master the art of payroll management? Look no further! Our Payroll Training programme is meticulously designed for individuals who play a pivotal role in handling payroll processes within organisations. Whether you’re a seasoned professional or just starting out, …
    Save 22%
    £699 £900

  • Advanced Selling Skills (2 day course)

    Practical Training for Professionals
    • 11 enquiries
    • Classroom - Edinburgh
    • Part-time
    • 11 CPD points
    Advanced Selling Skills (2 day course) - Overview This Advanced Selling Skills course covers the science of questions in qualification and advanced objection handling skills with participants expected to be comfortable participating in role-plays, which form a major part of t …
    £870

  • SIA Trainer Pack (L3AET, L3CM, L3PI, L3EFAW)

    Training 212
    No exams for DS licence holders!
    • New course!
    • Classroom - Glasgow
    • 7 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The SIA Trainer Pack is a comprehensive training suite designed for professionals aiming to excel in the security industry. This pack includes four essential qualifications, each crafted to equip trainers with the skills needed to deliver top-tier training in security and safety …
    Save 6%
    £1,495 £1,600

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  • Early Years Skills Bootcamp in West of England

    Realise
    Gain essential skills and a guaranteed interview for a paid role in a nursery in Devon and Cornwall
    • 30 enquiries
    • Classroom - Bristol
    • 6 weeks · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    This Skills Bootcamp for early years is completely free and connects you to paid job opportunities. It’s your chance to acquire the skills that employers are seeking, all while being introduced to a nursery in your area.
    Free

  • Early Years Skills Bootcamp in Devon and Cornwall

    Realise
    Gain essential skills and a guaranteed interview for a paid role in a nursery in Devon and Cornwall
    • 213 enquiries
    • Classroom - Exeter
    • 6 weeks · Part-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    Get training plus a guaranteed interview for a paid role in an early years setting near you. The brand new early years Skills Bootcamps are free and linked to paid roles. It's a chance to get the skills that employers are looking for and then meeting employers near you with real …
    Free

  • In-house First Aid at Work (Face to Face training)

    Learning Connect
    Classroom based course with study materials, tutor support and final exam included
    • Classroom - Southall
    • 6 hours · Full-time
    • 6 CPD points
    • Tutor support
    Great service
    The First aid at work training course provides the comprehensive set of practical skills needed by first aiders in most workplaces to become a confident first aider at work. Giving both the ability and knowledge to deal with first aid emergencies. It meets the standards required …
    £35

  • In-house First Aid at work course

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    The course can be tailored to your workplace to allow the first aiders to fully understand and prepare for the time of accidents that may happen at work.
    £35

  • Care Act Principle and Duties - INHOUSE COURSE

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This one-day course will provide attendees with a clear overview of the principle and duties of the Care Act 2014 and information of the way to practice them in reality.
    £35

  • Face-to-face Emergency First Aid at Work

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This Emergency First Aid at Work qualification is delivered according to the terms of the Health and Safety (First Aid) regulations 1981 and ensures that you meet the necessary recommendations underlined by means of HSE, providing you with the skills/competencies, knowledge, and …
    £35

  • Safeguarding Adult at Risk (Face to Face training)

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This safeguarding adult at risk training course aims to raise awareness and is open to individuals, groups, communities, and organisations who have a keen interest or obligations in protecting adults at risk of harm or neglect.
    £35

  • Infection Control In Care Homes

    Learning Connect
    • Classroom - Southall
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    Great service
    This course enlists the most effective practices and methods to control infections and also briefs about the use of required PPE to ensure your safety as well as that of people you are dealing with.
    £35

  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • Classroom - Central London
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    This classroom-based CSTF adult resuscitation training course is crafted for a broad spectrum of healthcare professionals, including doctors, nurses, and other support staff engaged in healthcare environments. It specifically caters to those who work with adult patients and need …
    £39.99

  • Braids, Twists and Locs for Afro Hair Saturdays 10:30am - 1:30pm

    African Cultural Association
    Classroom based with tutor support and equipment provided for on the day
    • Classroom - North West London
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Popular
    Learn how to install braids, twists and locs on Afro hair. Perfect for completely beginner friendly and anyone with an interest in hair braiding. It is also suitable for anyone with previous skills and experience which you can use to update your skills. The workshop is open to ag …
    £50

  • Complex Cornrows with Extensions Saturdays 10:30am - 1:30pm

    African Cultural Association
    Classroom based with tutor support, tools and equipment provided on the day
    • Classroom - North West London
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Learn how to weave complex and pattern cornrows and combined with either braids, twists or locs. It is also suitable for anyone with previous skills and experience. The workshop is open to ages 10 to 70+. Learn from scratch and without the use of extensions.
    £50

  • Cornrows for Beginners Saturdays 10:30am - 1:30pm

    African Cultural Association
    classroom based and tutor support, tools and equipment provided.
    • Classroom - North West London
    • 3 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Learn how to weave simple all back cornrows and in a ponytail, also learn complex patterns - crossover, zigzag, heartshaped and more. Perfect for complete Beginners. It is also suitable for anyone with previous skills and experience which you can use to update your skills. The wo …
    £50

  • CSTF All-in-One-Day Mandatory Training Practical Course

    Mandatory Training Group
    £59.99 per person inclusive of VAT
    • Classroom - Central London
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    CSTF (All-in-One Day) Classroom Mandatory Training is a yearly refresher course for experienced healthcare professionals, including doctors, nurses, allied health professionals, and healthcare assistants. Aligned with the UK Core Skills Training Framework (CSTF), this course cove …
    £59.99

  • Mandatory Refresher Course

    EF Training and Consultancy
    Classroom base with practical. Booklet given which covers all the topics covered.
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    It is a yearly requirement that all Healthcare staff update their Mandatory Training. This course meets with the 'Skills for Health' Core Skills Training Framework, as well as covering some courses that are required on a local level by agencies. A booklet accompanies the course w …
    £72

  • Management of Diabetes

    EF Training and Consultancy
    Class room base course with group work
    • 28 enquiries
    • Classroom - South West London
    • 1 day · Full-time
    • 6 CPD points
    Diabetes is a lifelong condition that causes a person's blood sugar level to become too high. This course has been designed for anyone who wants to expand their knowledge of diabetes. Whether the topic is relevant in your line of work, or you have personal connections to the dise …
    £90

  • Tissue Viability, Wound Management & Care

    EF Training and Consultancy
    • 53 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    • Certificate(s) included
    Wound care management is essential when responsible for patients that have chronic and acute wounds. Our course provides the latest research and treatment guideline on wound management and care. The course aims to give the candidate a better understand on how to care and manage w …
    £90

  • TQUK Level 3 Emergency Paediatric First Aid

    Remote First Aid & Pre-hospital Training Ltd
    Meets the requirements for Paediatric First Aid outlined in the Early Years Foundation Stage.
    • Classroom - Aberdare
    • 2 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Learners gaining this qualification will know that first aid is the responsibility of everyone involved in the working environment. This qualification is recognised by UCAS, which means learners may claim 8 tariff points for successfully completing this training and that will …
    £100

  • SAFEGUARDING-Adults & children, level 3

    EF Training and Consultancy
    Accredited course with a final exam at the end
    • 40 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    Safeguarding is how we can protect children, young people and vulnerable adults from abuse or neglect by the actions, or lack of actions, of another person. In order to safeguard and protect persons from abuse or neglect we need to learn how to identify vulnerable individuals and …
    £102

  • Level 3 Award in Paediatric First Aid - Ofsted/EYFS Compliant (in-person and online)

    Paradise Computing Ltd
    This Paediatric First Aid course is delivered via a mixture of in-person classroom training and E-learning.
    • Classroom - Northampton
    • 12 hours · Full-time
    • Certificate(s) included
    • Tutor support
    If you work in a Childcare setting or simply want to learn about paediatric first aid techniques, then this is the right course for you. To note, this course meets EYFS and Ofsted guidelines for Paediatric First Aid training. How is this course delivered? This course is delivered …
    £114

  • Tracheostomy- Adults

    EF Training and Consultancy
    • 76 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    • 7 CPD points
    This course aims to familiarise candidates with the reasons for tracheostomy and the care and management of a tracheostomy. This course is vital for any candidate who comes into contact with service users who have a tracheostomy. All the Trainers still work within the field. It i …
    £130

  • Peadiatric Tracheostomy

    EF Training and Consultancy
    Class room base course with practical
    • 32 enquiries
    • Classroom - South West London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    As a nurse or carer looking after a child with a tracheotomy it is important that you have up to date knowledge. This course will give you that. The trainer has many years working with babies and children with tracheotomies and therefore, able to support you throughout the day wi …
    £130 (VAT exempt)

  • Dental Immediate Life Support (ILS) blended Part Two

    Remote First Aid & Pre-hospital Training Ltd
    CPD aligned to UK-CSTF Face to Face Courses for HCP's & Dental Professionals
    • Classroom - Chepstow
    • 3 hours · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Students are required to purchase & complete part-one beofre joining us for the fae to face course. There is an additional fee for aprt-one. Please contact us to register and purchase. The fee for part-one online is £40.00 This course is designed to meet the requirements …
    £130

  • Highfield Level 2 Award in Food Safety

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Gloucester
    • 1 day · Part-time
    • Regulated qualification
    • Tutor support
    This Level 2 Food Safety in Catering course will provide your employees with knowledge of basic food hygiene practices that are essential in the catering industry. It will give them a thorough understanding of how to control common food safety risks. As a result, they will gain c …
    £134.40

  • Health and Safety Work

    Learning Connect
    • Classroom - Southall
    • Part-time or full-time
    • 1 CPD point
    • Tutor support
    Great service
    Health and safety training is a legal requirement for all employers. It's very essential for you to get this, right, so staff and people who need care and support are protected. Because each care organisation has different needs and desires, the health and safety requirements may …
    £150
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FAQs

Reed Courses advertises a large variety of Care courses which are delivered by a range of learning providers. The Care courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Care course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free Care courses, Reed Courses also has plenty of paid for online Care courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Care courses. Alternatively you'll be able to enrol on an online Care course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Care course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Care courses from a variety of learning providers.
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