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Challenging Behaviour training courses in England

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  • Conflict Management Course (in-person training course)

    Paradise Computing Ltd
    One day, in-person, tutor-led Conflict Management Course in Northampton.
    • Classroom - Northampton
    • 1 day · Full-time
    • Tutor support
    Conflict can occur in any workplace, regardless of industry, job role or level of seniority. It can manifest as disruptive verbal altercations or more subtle passive-aggressive behaviours. Unresolved conflict can cause heightened tension in the workplace which can be detrimental …
    £540
  • Dealing with Difficult People (in-person training course)

    Paradise Computing Ltd
    One day, in-person, tutor-led training course in Northampton on Dealing with Difficult People in the workplace.
    • Classroom - Northampton
    • 1 day · Full-time
    • Tutor support
    What will you learn on this Dealing with Difficult People course? Ever been at a loss when faced with a demanding client or a stubborn colleague? Master the art of handling challenging personalities at work. With real-life examples and actionable strategies, this course equips yo …
    £540
  • BCS Modelling Business Processes | part of the BCS Diploma in Business Analysis

    TCC Training and Consultancy
    COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.
    • 42 enquiries
    • Classroom - Birmingham
    • 2 days · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    TCC’s BCS Modelling Business Processes course enables delegates to practice a variety of techniques for modelling and improving business processes and for evaluating the effectiveness of change. The success of business change projects is greatly increased by modelling the busin …
    £1,194
  • Reception to Perfection

    Practical Training for Professionals
    • 10 enquiries
    • Classroom - Birmingham
    • 1 day · Full-time
    • Tutor support
    The often used phrase, "just the Receptionist", completely misrepresents the role. An excellent Receptionist is a most valuable resource for any business. Reception is pivotal as a crucial first impression for new clients, consistency for existing clients and dissemin …
    £516
    • Classroom - Birmingham
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £576
  • Persuasive Presentations - (2 Days)

    Practical Training for Professionals
    • Classroom - Birmingham
    • 2 days · Part-time
    • 55 CPD points
    • Tutor support
    A key objective of a presentation is to persuade and convince your audience. This 2-day presentation skills course will help those attending develop, design and deliver persuasive presentations. A very practical course; you will have the opportunity to make several presenta …
    £1,140
  • Managing Bullying at Work

    Practical Training for Professionals
    • Classroom - Birmingham
    • Part-time
    • 55 CPD points
    • Tutor support
    Managing Bullying at Work - Overview This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the reasons behind bullying, conflict and inappropriate behaviour. The course covers: • Defining and deali …
    £576
  • Leadership and Management

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 138 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Would you like a more motivated team that achieves higher levels of performance and productivity? Would you like to build the morale of your team and inspire them to be the best they can be? Are you looking to improve your knowledge on how to delegate effectively, hold difficult …
    £780
  • Management & Leadership

    ATA (Asset Training Academy) LTD
    CPD Accredited Classroom Course | Certificate of Achievement | 5 Star Reviews | Course Notes | Lunch | Tutor Support
    • 120 enquiries
    • Classroom - Birmingham
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to enhance your skills and learn how to successfully manage a team? Managing others can be one of toughest challenges we face at work. The 1 Day Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete …
    £390
  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 16 enquiries
    • Classroom - Birmingham
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £780
  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom - Swindon
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    The Highfield Level 2 Award in Customer Service is a comprehensive course designed to enhance skills in customer service, communication, and handling complaints, tailored for individuals starting or advancing their careers in customer-facing roles. The course covers key aspects o …
    £134.40
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 11 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £495
  • Stakeholder Engagement, including Simulation™

    Indigo Business Services
    Gain buy-in and approval across a range of interested parties.
    • Classroom - City of London
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    The ability to understand and build consensus with your stakeholders is the only way to get lasting solutions to problems. Without buy-in, your piece of work is likely to fail or prove costly in both time and effort. This workshop will provide you with the invaluable experience, …
    from £678
  • Level 5 Diploma in Business - Fulltime

    London School of Emerging Technology
    Apply now to make a career in business management
    • Classroom - City of London
    • 6 months · Full-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    The Level 5 Diploma in Business Management is designed to improve learners’ understanding of management within the context of general business operations. This qualification will provide learners with a theoretical understanding of management concepts as well as an overview of …
    £5,050
  • Level 5 Diploma in Business - part-time

    London School of Emerging Technology
    Apply now to make a career in business management
    • Classroom - City of London
    • 12 months · Part-time
    • Certificate(s) included
    • Tutor support
    • Job guarantee programme
    The Level 5 Diploma in Business Management is designed to improve learners’ understanding of management within the context of general business operations. This qualification will provide learners with a theoretical understanding of management concepts as well as an overview of g …
    £6,550
  • Data and AI for Leaders

    Alliance Manchester Business School
    Build confidence in your understanding of data and artificial intelligence (AI) with a classroom based course.
    • Classroom - Manchester
    • 4 days · Full-time
    • Certificate(s) included
    • Tutor support
    Get under the skin of data and AI technologies, models and more. With guidance from Alan Turing Institute fellows Julia Handl and Richard Allmendinger, explore how these technologies can transform organisations and provide a foundation for making more deliberate business decision …
    £3,990

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