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Beginner Customer OR Services courses

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  • Payroll Management Training

    Centre of Accountancy
    Practical Payroll training delivered by ACCA qualified accountants
    • New course!
    • Classroom
    • 4 weeks · Part-time or full-time
    Great service
    ...functions Vouchers and credit tokens Third-party gifts Business expenses payments Trivial benefits Interest-free or cheap loans Long-service awards Medical support and professional subscriptions Medical check-ups and insurance Eye tests and corrective appliances Professional …
    £700

  • Classroom Based Airport Customer Service Professional

    Exodus Training and Recruitment
    • New course!
    • Classroom
    • 1 day · Part-time
    ...Cancel check in Allocated seating Modify Seating Seating maps Customer product record Customer Links and History Reservations Applications Special Service Requests Frequent Travel Information Customer enquiries Customer Links and History Infant passengers E-tickets and updates. Course …
    £377

  • Level 2 Award for Close Protection Operatives in the Private Security Industry (Top Up)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • New course!
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Tutor support
    Popular
    ...responsibilities At CR Training, we offer a comprehensive range of accredited security industry training courses and expert consultancy services tailored specifically to meet the unique requirements of individuals and organisations throughout the United Kingdom. Our professional trainers …
    £350

  • Practical C# Programming - Bristol

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom
    • 3 days · Part-time or full-time
    • Certificate(s) included
    ...we encourage you to speak with our trainer directly before booking your course with us. We've delivered this C# Workshop for numerous customers including the NHS, banks, software houses and engineering companies. Simply contact us to arrange a one-to-one overview of the course. …
    £1,495

  • Practical C# Programming - Sheffield

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom
    • 3 days · Part-time or full-time
    • Certificate(s) included
    ...we encourage you to speak with our trainer directly before booking your course with us. We've delivered this C# Workshop for numerous customers including the NHS, banks, software houses and engineering companies. Simply contact us to arrange a one-to-one overview of the course. …
    £1,495

  • Practical C# Programming - Manchester

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...we encourage you to speak with our trainer directly before booking your course with us. We've delivered this C# Workshop for numerous customers including the NHS, banks, software houses and engineering companies. Simply contact us to arrange a one-to-one overview of the course. …
    £1,495

  • Mental Health First Aid

    Dorset Health and Safety Limited
    Classroom based course with study materials, tutor support, no final exam
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...support they might need for recovery or successful management of symptoms. This could include self-help books or websites, accessing therapy services through their GP, their school or place of work, online self-referral, support groups, and more. What’s more, you’ll gain an understanding …
    £300

  • Level 3 Diploma In Sports Massage Therapy (RQF)

    Origym Centre of Excellence
    Achieve Accreditation as a Sports Massage Therapist with OriGym's Internationally Recognized Training
    • 22 enquiries
    • Classroom
    • 12 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    ...can help turn them into tangible achievements. Upon finishing your qualification, our dedicated career support team will offer a range of services, including: Post-course support to help you find employment Comprehensive analysis and feedback on your CV Access to business and marketing …
    £1,299

  • Level 3 Diploma In Yoga Teaching (RQF)

    Origym Centre of Excellence
    Become a Qualified Level 3 Yoga Teacher with OriGym
    • Classroom
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Popular
    ...helping you achieve your dream career. OriGym ensures that all yoga students and graduates receive unlimited, complimentary career support services, including: Support with job interview preparation Detailed CV analysis and feedback CV distribution to our extensive network of industry …
    £899

  • Practical Projects™ - an introduction to project management

    Indigo Business Services
    Learn how to maximise your time and do more with less by understanding the fundamentals of project management.
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Understand the fundamentals of project management and gain a practical, widely applicable framework*. In easy common-sense steps this workshop: Introduces project management, cutting through the terminology, providing an insight into common pitfalls. Provides a taster of practica …
    from £552.90

  • Professional Excellence Fundamentals

    Hodos Training
    Classroom course for up to 15 people. Material, trainer support and final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    ...develop essential skills for providing excellent customer service and projecting a professional image. Throughout the course, participants will learn how to genuinely and positively interact with both internal and external customers, whether in-person or on the phone. They will also …
    £760

  • Grooming Excellence at Work

    Hodos Training
    Classroom course to help you elevate your professional image. Material, trainer support and final test included.
    • Onsite
    • 2 hours · Part-time
    • Tutor support
    ...Professional Image Course objectives: Creating a positive first impression is crucial in the field of customer service. This session, building on the principles taught in our ' Customer Service Fundamentals ' and ‘ Professional Excellence Fundamentals ’ courses, aims to provide participants …
    £620

  • Establishing Boundaries with Customers

    Hodos Training
    Classroom course to help you establish appropriate boundaries at work. Material, trainer support, final test included.
    • Onsite
    • 4 hours · Full-time
    • Tutor support
    ...in a customer service context? The importance of setting boundaries to maintain professionalism and customer satisfaction Personal space - maintaining appropriate physical and emotional distance Identifying and overcoming common challenges when setting boundaries with customers How …
    £865

  • Cultivating Cultural Awareness

    Hodos Training
    Classroom course to help you thrive in diverse cultural environments. Material, trainer support and final test included.
    • Onsite
    • Full-time
    • Tutor support
    ...challenging cultural stereotypes and biases Working effectively across cultures Cultural adaptation and flexibility with colleagues and customers Verbal and non-verbal communication across cultures Overcoming language barriers and common misunderstandings Best practices for communicating …
    £865

  • Business Phone and Email Etiquette

    Hodos Training
    Classroom course to help you learn about phone and email etiquette. Material, trainer support, final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    ...Common mistakes to avoid when writing emails Best practices for building rapport over the phone and email Strategies to deliver excellent customer service through phone and email interactions Course outcomes: By the end of this half-day course participants will be able to answer phone calls …
    £760

  • ISO 9001 Foundation - 1 Day Course

    SQR GROUP Ltd
    Face to Face and Online Course Available - CPD Approved
    • Classroom
    • 8 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...staff with the knowledge to contribute to the organisation's continuous improvement and quality management. Helps businesses achieve higher customer satisfaction and operational efficiency. Why Choose SQR Group? With over 30 years of experience, SQR Group stands out as a leader in ISO …
    £400

  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ...CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies …
    £245

  • Effective Case Recording Training Course

    Reed Learning
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Professions: Tailoring documentation approaches for specific professional contexts. Customizing case records for healthcare, legal, social services, and more. Integrating interdisciplinary perspectives in documentation. Advanced Data Security Measures: Implementing robust cybersecurity …
    Enquire for pricing

  • Customer Service Excellence Training Course

    Reed Learning
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...developing strategies to exceed customer expectations. Understanding Customer Service Excellence: Defining the principles of excellent customer service. Recognizing the impact of exceptional customer service on business success. Cultivating a customer-centric mindset. Effective Communication …
    Enquire for pricing

  • Care Act Essentials Training Course

    Reed Learning
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...comprehensive assessments. Person-Centred Care Planning: Principles of person-centred care and support planning. Collaborative approaches involving service users, families, and multidisciplinary teams. Strategies for tailoring care plans to meet diverse needs and preferences. Safeguarding Adults …
    Enquire for pricing

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    ...to improve customer satisfaction and professional competency in customer service. The purpose of customer service and how it affects the success of an organisation. Different types of customers and their range of needs. How effective teamwork impacts customer service. The purpose …
    £134.40

  • Intro to Successful Selling Training Course

    Reed Learning
    Intro to Successful Selling Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...of the sales cycle and its stages. Identifying the key players in the sales process. Customer-Centric Selling: Importance of understanding and meeting customer needs. Building long-term customer relationships through trust and value. Effective Communication in Sales: Developing clear …
    Enquire for pricing

  • Food Safety and Hygiene Professional Training Course

    Reed Learning
    Food Safety and Hygiene Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...settings. Chefs and Kitchen Staff: Ensure the highest standards of food hygiene in kitchen operations. Food Service Personnel: Learn best practices for serving food safely to customers. This course is suitable for groups of 4 or more participants. …
    Enquire for pricing

  • Strategic Commercial Awareness Training Course

    Reed Learning
    Strategic Commercial Awareness Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...decision-making. Interpreting financial statements and performance indicators. Customer-Centric Approach: Focusing on customer needs and preferences. Strategies for delivering value and enhancing customer satisfaction. Supply Chain and Logistics: Understanding the importance of an efficient …
    Enquire for pricing

  • Strategic Marketing Planning Training Course

    Reed Learning
    Strategic Marketing Planning Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...identity. Strategic positioning to differentiate from competitors. Product and Service Strategy: Developing and aligning product/service strategies with market demand. Introducing new products or services strategically. Integrated Marketing Communications (IMC): Developing a cohesive …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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