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Customer OR Services courses

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  • Payroll Management Training

    Centre of Accountancy
    Practical Payroll training delivered by ACCA qualified accountants
    • New course!
    • Classroom
    • 4 weeks · Part-time or full-time
    Great service
    ...functions Vouchers and credit tokens Third-party gifts Business expenses payments Trivial benefits Interest-free or cheap loans Long-service awards Medical support and professional subscriptions Medical check-ups and insurance Eye tests and corrective appliances Professional …
    £700

  • Basic Life Support - Level 2 (CSTF Refresher) - London

    Mandatory Training Group
    £39.99 per person inclusive of VAT
    • New course!
    • Classroom
    • 2 hours · Full-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Great service
    ...accredited by the CPD Certification Service. This certification contributes 3 hours towards CPD/CME/CNE requirements. Participants will receive a CPD certificate that fulfils the standards required by HealthTrust Europe (HTE), Crown Commercial Services (CCS), and the NHS Collaborative …
    £39.99

  • CSTF All-in-One-Day Mandatory Training Practical Course

    Mandatory Training Group
    £59.99 per person inclusive of VAT
    • New course!
    • Classroom
    • 8 hours · Full-time
    • Certificate(s) included
    • 8 CPD points
    • Tutor support
    Great service
    ...hours Accreditation - CPD Certification Service (CPDUK) Certification - Same-day CPD certification upon completion Certificate validity - 1 year Framework compliance - Complies with CSTF, Health Trust Europe (HTE), Crown Commercial Services (CCS) and the NHS Collaborative Procurement …
    £59.99

  • Classroom Based Airport Customer Service Professional

    Exodus Training and Recruitment
    • New course!
    • Classroom
    • 1 day · Part-time
    ...Cancel check in Allocated seating Modify Seating Seating maps Customer product record Customer Links and History Reservations Applications Special Service Requests Frequent Travel Information Customer enquiries Customer Links and History Infant passengers E-tickets and updates. Course …
    £377

  • Level 2 Award for Close Protection Operatives in the Private Security Industry (Top Up)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • New course!
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Tutor support
    Popular
    ...responsibilities At CR Training, we offer a comprehensive range of accredited security industry training courses and expert consultancy services tailored specifically to meet the unique requirements of individuals and organisations throughout the United Kingdom. Our professional trainers …
    £350

  • Practical C# Programming - Bristol

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom
    • 3 days · Part-time or full-time
    • Certificate(s) included
    ...we encourage you to speak with our trainer directly before booking your course with us. We've delivered this C# Workshop for numerous customers including the NHS, banks, software houses and engineering companies. Simply contact us to arrange a one-to-one overview of the course. …
    £1,495

  • Practical C# Programming - Sheffield

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom
    • 3 days · Part-time or full-time
    • Certificate(s) included
    ...we encourage you to speak with our trainer directly before booking your course with us. We've delivered this C# Workshop for numerous customers including the NHS, banks, software houses and engineering companies. Simply contact us to arrange a one-to-one overview of the course. …
    £1,495

  • Practical C# Programming - Manchester

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    ...we encourage you to speak with our trainer directly before booking your course with us. We've delivered this C# Workshop for numerous customers including the NHS, banks, software houses and engineering companies. Simply contact us to arrange a one-to-one overview of the course. …
    £1,495

  • Designing Artificial Intelligence Experiences - 5 Day Accelerator Course

    Experience Haus
    Five day in-person course from our studio in Shoreditch
    • Classroom
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    ...ensuring you can turn theoretical knowledge into practical applications. Learn how to build service blueprints that showcase your A.I. innovations as critical touchpoints along the customer journey. Learn how to go to from prototype to implementation. Master the art of prototyping …
    £750

  • Mental Health First Aid

    Dorset Health and Safety Limited
    Classroom based course with study materials, tutor support, no final exam
    • Classroom
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...support they might need for recovery or successful management of symptoms. This could include self-help books or websites, accessing therapy services through their GP, their school or place of work, online self-referral, support groups, and more. What’s more, you’ll gain an understanding …
    £300

  • Level 3 Diploma In Sports Massage Therapy (RQF)

    Origym Centre of Excellence
    Achieve Accreditation as a Sports Massage Therapist with OriGym's Internationally Recognized Training
    • 22 enquiries
    • Classroom
    • 12 weeks · Part-time
    • Regulated qualification
    • Exam(s) included
    ...can help turn them into tangible achievements. Upon finishing your qualification, our dedicated career support team will offer a range of services, including: Post-course support to help you find employment Comprehensive analysis and feedback on your CV Access to business and marketing …
    £1,299

  • Level 3 Diploma In Yoga Teaching (RQF)

    Origym Centre of Excellence
    Become a Qualified Level 3 Yoga Teacher with OriGym
    • Classroom
    • 4 months · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Popular
    ...helping you achieve your dream career. OriGym ensures that all yoga students and graduates receive unlimited, complimentary career support services, including: Support with job interview preparation Detailed CV analysis and feedback CV distribution to our extensive network of industry …
    £899

  • Practical Projects™ - an introduction to project management

    Indigo Business Services
    Learn how to maximise your time and do more with less by understanding the fundamentals of project management.
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Understand the fundamentals of project management and gain a practical, widely applicable framework*. In easy common-sense steps this workshop: Introduces project management, cutting through the terminology, providing an insight into common pitfalls. Provides a taster of practica …
    from £552.90

  • Professional Excellence Fundamentals

    Hodos Training
    Classroom course for up to 15 people. Material, trainer support and final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    ...develop essential skills for providing excellent customer service and projecting a professional image. Throughout the course, participants will learn how to genuinely and positively interact with both internal and external customers, whether in-person or on the phone. They will also …
    £760

  • Grooming Excellence at Work

    Hodos Training
    Classroom course to help you elevate your professional image. Material, trainer support and final test included.
    • Onsite
    • 2 hours · Part-time
    • Tutor support
    ...Professional Image Course objectives: Creating a positive first impression is crucial in the field of customer service. This session, building on the principles taught in our ' Customer Service Fundamentals ' and ‘ Professional Excellence Fundamentals ’ courses, aims to provide participants …
    £620

  • Establishing Boundaries with Customers

    Hodos Training
    Classroom course to help you establish appropriate boundaries at work. Material, trainer support, final test included.
    • Onsite
    • 4 hours · Full-time
    • Tutor support
    ...in a customer service context? The importance of setting boundaries to maintain professionalism and customer satisfaction Personal space - maintaining appropriate physical and emotional distance Identifying and overcoming common challenges when setting boundaries with customers How …
    £865

  • Cultivating Cultural Awareness

    Hodos Training
    Classroom course to help you thrive in diverse cultural environments. Material, trainer support and final test included.
    • Onsite
    • Full-time
    • Tutor support
    ...challenging cultural stereotypes and biases Working effectively across cultures Cultural adaptation and flexibility with colleagues and customers Verbal and non-verbal communication across cultures Overcoming language barriers and common misunderstandings Best practices for communicating …
    £865

  • Business Phone and Email Etiquette

    Hodos Training
    Classroom course to help you learn about phone and email etiquette. Material, trainer support, final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    ...Common mistakes to avoid when writing emails Best practices for building rapport over the phone and email Strategies to deliver excellent customer service through phone and email interactions Course outcomes: By the end of this half-day course participants will be able to answer phone calls …
    £760

  • Level 3 Award in First Response Emergency Care (FREC3)

    CR Training Solutions (Scotland) Limited
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 5 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...is a regulated and nationally recognised pre-hospital care qualification is ideal for those seeking a career in the emergency services, ambulance service, the event and security medical sector or those who work in high-risk workplaces. Over a 5 day period, learners will gain the knowledge …
    £477

  • ISO 9001 Foundation - 1 Day Course

    SQR GROUP Ltd
    Face to Face and Online Course Available - CPD Approved
    • Classroom
    • 8 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...staff with the knowledge to contribute to the organisation's continuous improvement and quality management. Helps businesses achieve higher customer satisfaction and operational efficiency. Why Choose SQR Group? With over 30 years of experience, SQR Group stands out as a leader in ISO …
    £400

  • OTHM Level 7 Diploma in Strategic Management and Leadership (Hybrid)

    IBIS Consultancy Limited
    Hybrid course with study materials, tutor support and final exam included
    • Classroom
    • 1 year · Part-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 144 CPD points
    • Tutor support
    The objective of the OTHM Level 7 Diploma in Strategic Management and Leadership qualification is to develop strategic management and leadership skills for managers who have the authority and personal attributes to translate organisational strategy into effective operational perf …
    £3,000

  • Phlebotomy Training - London, Birmingham, Bristol and Swindon

    Lead Academy
    CPD Accredited Classroom-Based 1 day Phlebotomy Training with Online Course | Recognised Certificate | Exam Included
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 11 CPD points
    • Tutor support
    Great service
    ...CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies …
    £245

  • PMP® – Project Management Professional without Exam (Face to Face)

    IBIS Consultancy Limited
    PMP® – Project Management Professional without Exam (Face to Face)
    • Classroom
    • 40 hours · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    ...quantitative risk analysis, planning risk responses, and controlling risks. Procurement Management : Managing the procurement of products, services, or results from outside the project team. It includes planning procurements, conducting procurements, controlling procurements, and closing …
    £3,000

  • Effective Case Recording Training Course

    Reed Learning
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Professions: Tailoring documentation approaches for specific professional contexts. Customizing case records for healthcare, legal, social services, and more. Integrating interdisciplinary perspectives in documentation. Advanced Data Security Measures: Implementing robust cybersecurity …
    Enquire for pricing

  • Customer Service Excellence Training Course

    Reed Learning
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...developing strategies to exceed customer expectations. Understanding Customer Service Excellence: Defining the principles of excellent customer service. Recognizing the impact of exceptional customer service on business success. Cultivating a customer-centric mindset. Effective Communication …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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