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Classroom Communication training courses University or Cpd

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  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...Course Locations Call Centre - Achieving Best Practice London Call Centre - Achieving Best Practice Manchester Call Centre - Achieving Best Practice Nottingham Call Centre - Achieving Best Practice Birmingham Call Centre - Achieving Best Practice Bristol Call Centre - Achieving Best …
    £516

  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom
    • 6 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    ...and tone, how to plan your communication and the forms of written communication. You’ll also cover face-to-face communication, how to communicate effectively by phone, presentation skills and listening skills. Finally, you’ll look at online communication and how to effectively communicate …
    £359

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom
    • 1 day · Part-time
    • 6 CPD points
    ...Outgoing Calls London Customer Care - Incoming and Outgoing Calls Manchester Customer Care - Incoming and Outgoing Calls Nottingham Customer Care - Incoming and Outgoing Calls Birmingham Customer Care - Incoming and Outgoing Calls Bristol Customer Care - Incoming and Outgoing Calls Edinburgh …
    £468

  • Dealing with Incoming Calls Positively

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Manchester Dealing with Incoming Calls Positively Nottingham Dealing with Incoming Calls Positively Birmingham Dealing with Incoming Calls Positively Bristol Dealing with Incoming Calls Positively Edinburgh Dealing with Incoming Calls Positively Leeds (Split into two groups) …
    £516

  • Telephone Techniques - Incoming & Outgoing Calls

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. This Telephone Techniques - Incoming & Outgoing Calls course is available throughout the UK. CPD Value 5.5 Hours Telephone Techniques - Incoming & Outgoing Calls - Timetable …
    £516

  • Excellent Customer Care - Incoming Calls

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...- Incoming Calls London Excellent Customer Care - Incoming Calls Manchester Excellent Customer Care - Incoming Calls Nottingham Excellent Customer Care - Incoming Calls Birmingham Excellent Customer Care - Incoming Calls Bristol Excellent Customer Care - Incoming Calls Edinburgh Excellent …
    £516

  • Influencing Skills Masterclass

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. This personal development training course is available throughout the UK. CPD Value 5.5 Hours Course Locations …
    £576

  • Introduction to NLP for Professionals

    Practical Training for Professionals
    • 11 enquiries
    • Classroom
    • Full-time
    • 6 CPD points
    • Tutor support
    ...10:45 - 11:15 The NLP Model of Communication and Personality (What makes everyone different and unique, and how to build a bridge across into their unique model of the world) 11:15 - 12:00 Rapport (What is it and how the 3 components of NLP communication can be utilised to build rapport …
    £576

  • How to Write Winning Tenders

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...decision-makers, management style & culture, competition, customer strengths & weaknesses, formats and approach. Social Styles exercise 13:00 - 14:00 Lunch 14:00 - 15:00 Your Tender Document. Setting clear objectives, Options and alternatives, Key communication aspects, structures …
    £516

  • Delivering Excellence via Email and on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...Email and Telephone. The big difference. (This part of the course clearly identifies the skill sets we need for these two unique forms of communication) 10:30 - 11:00 Don't put me on hold!! (We will be doing exercises to establish what annoys us and delights us personally with regard to …
    £516

  • Customer Care Excellence

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...way.) 10:30 - 11:15 Customer Care (Ways of improving relationships with customers) 11:15 - 11:30 Coffee Break 11:30 - 12:30 Incoming Calls - The Basics (First impressions, Answering the Telephone, The Correct Vocabulary, Keep In Touch, Details) 12:30 - 13:00 Being the Best at …
    £516

  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    ...the telemarketing process: Before the call During the call After the call Before the call The first stage of the cold calling course focuses on the preparation in advance of a call. It should come as no surprise that correctly preparing for a call significantly increases your chance …
    £420

  • Generating New Business by Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    ...telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve their listening skills …
    £516

  • Gaining Commitment on the Telephone

    Practical Training for Professionals
    • Classroom
    • 1 day · Full-time
    • 55 CPD points
    • Tutor support
    ...Preparation for the Calls (Includes an introduction to objection-handling) 11:30 - 11:45 Coffee Break 11:45 - 12:30 Participants to make outgoing calls (One to one supervision and advice) 12:30 - 13:30 Lunch Break 13:30 - 14:00 Discussion on 1st Session of Calls 14:00 - 14:30 …
    £576

  • How to Be Great at Telephone Cold Calling - Half Day (am)

    Practical Training for Professionals
    • Classroom
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    This telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor to real prospects of the companies attending, in many cases this will result in genuine leads! Delegates will also …
    £220

  • Write to the Top! - Professional Report Writing

    Practical Training for Professionals
    • 10 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    This course will help delegates to be competent and confident in their written communication to senior management or important clients. This Write to the Top! - Professional Report Writing course is available throughout the UK. CPD Value 5.5 Hours 09:30 - 10:00 …
    £576

  • Personal Impact and Assertiveness Skills face to face

    Aspire Leadership Limited
    One day Personal Impact and Assertiveness Training Course delivered by expert facilitators - CPD accredited
    • Classroom
    • 7 hours · Part-time or full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...are some of the exercises we may include in our Assertiveness Training Course: Communication Dynamics Body Language Listening Skills Assumptions Making an Impact Changing Your Impact Clear Communication Assertive and Aggressive – the spectrum Setting Boundaries and Expectations Speaking …
    £690

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    ...Professional greetings Screening calls Transferring calls efficiently and professionally Handling unsolicited calls assertively Effective message taking Closing calls Telephone communication skills Physiological techniques to enhance communication Active listening skills Effective …
    £495

  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 16 enquiries
    • Classroom
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    ...The aim of the 1 day PA Communication & Confidence session is to understand the principles of communication for PAs and how to use different techniques and vary your communication style in different situations in the workplace. This PA Communication & Confidence Masterclass …
    £425

  • The Client Meeting - Face to Face Selling

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    ...ugly experiences of customer care when they have been a customer.) 10:15 - 11:00 Through the Customers' Eyes & Ears (Tutor makes live call enquiry to a company and delegates feedback their impressions) 11:00 - 11:30 The Importance of First Impressions & Lasting Impressions …
    £516

  • Motivational Management for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...motivational manager in the Public Sector. CPD Value 5.5 Hours Course Locations Motivational Management for the Public Sector London Motivational Management for the Public Sector Manchester Motivational Management for the Public Sector Nottingham Motivational Management for the Public …
    £576

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • People Management Skills

    Practical Training for Professionals
    • 17 enquiries
    • Classroom
    • Part-time
    • 6 CPD points
    • Tutor support
    ...improve the people management role. This People Management course is available throughout the UK. CPD Value 5.5 Hours Course Locations People Management London People Management Manchester People Management Nottingham People Management Birmingham People Management Bristol People …
    £576

  • CompTIA Project+ Project Management Course

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and certification included
    • 12 enquiries
    • Classroom
    • 15 hours · Part-time
    • Professional certification
    • 15 CPD points
    • Tutor support
    ...Breakdown Structure, Decomposition, Creating a WBS Team Management - Human Resources, Project Team, Team Acquisition Process, Team Building and Incentives, Team Members. Communicating with Others - Communication, Communication Plan. Risk Analysis - Risk, Risk Over Time, Identifying …
    £479

  • Advanced Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Advanced Leadership course is designed to raise awareness and help manager and leaders to consider some of the more progressive areas they need to be aware of in a Post Covid society. The management landscape has changed since Covid intervened, and this course will provide …
    £354
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FAQs

Reed Courses advertises a large variety of Communication courses which are delivered by a range of learning providers. The Communication courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Communication course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Communication courses, you might also be interested in Personal development, Report Writing and Motivation. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Communication courses, Reed Courses also has plenty of paid for online Communication courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Communication courses. Alternatively you'll be able to enrol on an online Communication course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Communication course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Communication courses from a variety of learning providers.
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