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Cpd courses

Continuing Professional Development (CPD) courses enable professionals learn and enhance their skills within their fields, and ongoing CPD training is an essential part of many careers.

Accredited CPD courses offer a great way to keep up with industry trends, regulations, and best practices, ensuring you remain competitive and competent in your career. CPD qualifications are also available in a wide range of subjects, including management, health & care, business, HR, and more, with options for online or classroom study.

By gaining a CPD certificate or earning CPD points, you'll support lifelong learning, career development, and professional excellence, helping you achieve your career goals and keep up-to-date in your industry.

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  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £495

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
    £495

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Popular
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £495

  • NCFE Level 2 Certificate in Digital Skills for Work

    Oxbridge
    • Online
    • 140 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 140 CPD points
    • Tutor support
    Prove your IT abilities by developing and demonstrating your IT and tech skills with this Level 2 Certificate in Digital Skills for Work. Digital literacy is the ability to use IT and tech to find, evaluate, create and communicate information . Across the four mandatory units …
    £495

  • NCFE CACHE Level 2 Certificate in Mental Health Awareness

    Oxbridge
    Study for your level 2 certificate in mental health completely online using our award winning learning platform.
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 130 CPD points
    • Tutor support
    Whether it’s a celebrity or someone you’re close with, we’ve all heard about someone who suffers with mental health issues . In fact, around one in four of us will be affected at some point during our lifetime, and this numbers appears to be rising. All of this means the demand …
    £495

  • NCFE Level 2 Certificate in Creating a Business Start-up

    Oxbridge
    Calling all budding entrepreneurs! Prepare to start your own business with this level 2 accredited course
    • Online
    • 121 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 121 CPD points
    • Tutor support
    Got an idea? Got the funds? Got your business plan? Got the enthusiasm? Then this NCFE accredited certificate in starting a business is your next step to success! It’s designed to arm you with the knowledge and confidence to establish your own business, and thrive as an entre …
    £495

  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    “Customer Service is not a department, it is everyone’s job …” Gain an industry-recognised, accredited customer service qualification by studying this online course. Customer Service is the service provided to customers before, during and after purchasing and using goods and …
    £495

  • NCFE CACHE Level 3 Certificate in Understanding the Care and Management of Diabetes

    Oxbridge
    Learn the best practises and approaches in aiding young people and children who are affected by diabetes.
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    Working in healthcare and looking for the next step? Our Understanding the Care and Management of Diabetes course has been specially developed to expand your knowledge and help make a positive difference to those lives affected by diabetes. Learn the best practises and approaches …
    £495

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    A person can only do so much. If you want to accomplish more – and create opportunities for others to expand their skills – you must learn to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ help individuals to improve productivity, optimise efficiency, develop o …
    £495

  • Effective Complaint Hnadling

    Hamilton Mercer
    • Classroom
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Rushing to ‘close complaints down’, hiding behind a complaints procedure’ and seeing complaints as an ‘inconvenience’ are guaranteed ways to infuriate customers. Hamilton Mercer’s Service Methodologies™ empower people to own complaints, adapt communication styles accordingly, and …
    £495

  • Goods Tail-lift Safety. Trainers Teaching Package

    LG Training
    Trainers Teaching Package CPD accredited
    • Online
    • 3 hours · Self-paced
    • 4 CPD points
    Designed for trainers in logistics/ health and safety. Full Tail-lift Safety course. Included Power-Point. Trainers notes. Assessment papers. Not included weight testing information that has to be carried out by an Engineer.
    £495

  • ICDL Online ( ICDL OL)

    Pitman Training North London & Hertfordshire
    Self - Paced with tutor support
    • Online
    • 90 hours · Self-paced
    • Certificate(s) included
    • 90 CPD points
    • Tutor support
    All our modules are approved by ICDL Foundation and the British Computer Society (BCS). Our ICDL training is based on self - study - giving you the flexibility to train at a time and a pace which suits you and the ICDL certification from Pitman Training are recognised not only na …
    £485

  • First Aid at Work Training Chepstow Monmoutshire

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom
    • 3 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This qualification is recognised by UCAS, which means you can claim 8 tariff points for successfully completing this training and that will contribute to your UCAS application if you are applying for a course with one of Britain’s universities from September 2023. This regulated …
    £480

  • Microsoft Excel - Intermediate

    Pitman Training Essex and Suffolk
    Online course with practical exercises, tutor support and final exam included.
    • 33 enquiries
    • Classroom
    • 34 hours · Part-time or full-time
    • 24 CPD points
    • Tutor support
    Flexible learning - home or centre study. Microsoft Excel is the world’s most popular spreadsheet program; learning how to use the software with Pitman Training shows that you’ve taken one of the best Excel courses available. Over 10 self-paced lessons - you will have the fle …
    £479

  • Microsoft Word - Intermediate

    Pitman Training Essex and Suffolk
    Online course with practical exercises, live tutor support and final exam included
    • Classroom
    • 34 hours · Part-time
    • 24 CPD points
    • Tutor support
    Pitman Training’s Microsoft Word course is designed to provide you with the essential skills you will need to become proficient in Word in a work environment, in as short a time as possible. Your studies will cover the basics – from starting Word to inputting text, saving docum …
    £479

  • Microsoft PowerPoint

    Pitman Training Essex and Suffolk
    • Classroom
    • 24 hours · Part-time
    • 24 CPD points
    • Tutor support
    Our Microsoft PowerPoint course will guide you step-by-step through this popular presentation software to help you create engaging, attractive presentations. This is a flexible programme of self-study, so you can fit your training around your current work and home commitments. …
    £479

  • CompTIA Project+ Project Management Course

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and certification included
    • 12 enquiries
    • Classroom
    • 15 hours · Part-time
    • Professional certification
    • 15 CPD points
    • Tutor support
    This course takes you through the full life cycle of a project in terms of defining what it is, planning every aspect, implementation, completion and evaluation of a project.
    £479

  • Microsoft Access - Foundation Skills

    Pitman Training Essex and Suffolk
    Classroom based course with study materials, tutor support and final exam included.
    • Classroom
    • 22 hours · Part-time or full-time
    • 22 CPD points
    • Tutor support
    This course will teach you how to utilise Microsoft Access to its full potential, enabling you to design, manage and use this popular database software in a professional context.
    £479

  • Level 4 IQA with Proofreading and Copy Editing

    Apex Learning
    Ofqual Regulated Qualification| 100% Online Course| FREE Certificate, Assessment & 6 Premium CPD Courses| Expert Support
    • Online
    • 90 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Develop entire faith in your talents while satisfying your need for greater intellect by completing our unmatched and well-curated Level 4 IQA with Proofreading and Copy Editing package, consisting both regulated and CPD courses. What's included with the Level 4 IQA with Proofrea …
    £479

  • Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated

    Apex Learning
    Ofqual Regulated Qualification | 100% Online Course | FREE Certificate, Assessment & 20 Premium Courses | Expert Support
    • Online
    • 380 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Make a strong base as a teaching assistant and bright enough your education and training proficiency through a certified Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated Qualifications . This Level 4 Higher Level Teaching Assistant (HLTA) - Ofqual Regulated …
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    £469 £475

  • Higher Level Teaching Assistant - HLTA Level 4 Qualification

    Apex Learning
    Ofqual Regulated Qualification |100% Online Course | FREE Certificate, Assessment & 20 Premium Courses| Expert Support
    • 39 students
    • Online
    • 110 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 200 CPD points
    • Tutor support
    Great service
    Note: This Offer is Valid Only for the First 50 Learners! Get Noticed By Recruiters in this Hiring Season by Developing Your Skills! Are you a dedicated Teaching Assistant looking to expand your skill set and advance your career? Our Higher Level Teaching Assistant - HLTA Level 4 …
    Save 1%
    £469 £475

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • Advanced Negotiation Skills

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Negotiation Skills - Overview This is an advanced session. It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and barriers and how to deal with them. You w …
    £468

  • Advanced Telephone Prospecting

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 6 CPD points
    Advanced Telephone Prospecting - Overview This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised. * Participants are asked to bring pre …
    £468
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FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.
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